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Ecrs Jobs (NOW HIRING)

ECR Software Corporation

Network Technician

Boone, NC · On-site

$20.50 - $26.50/hr

JOB SUMMARY The Network Technician is responsible for maintaining and supporting ECRS network infrastructure. The technician will monitor and execute response plans for customer-facing infrastructure ...

ECR Software Corporation

Inventory Technician

Boone, NC · On-site

$14.75 - $19.25/hr

Inventory control includes, but is not limited to, updating tickets through the ECRS ticketing system, tracking issues, maintaining inventory levels and physical counts, organizing, stocking, storing ...

ECR Software Corporation

Project Manager

Boone, NC · On-site

The Project Manager is responsible for the project management services ECRS provides for Point-of-Sale rollouts to ensure that the customer implementation process runs efficiently and meets ...

ECR Software Corporation

Software Developer

Boone, NC · On-site

JOB SUMMARY / DESCRIPTION At ECRS, Software Developers design or customize software for client use with the aim of automating the retail industry. The individuals in this role develop, create, and ...

Gates

Sr. Engineering Technician

Elizabethtown, KY · On-site

Track ECRs from submission to completion, monitoring sign-off progressions, and conducting final review to ensure all modifications are correct, complete, and traceable. * Act as liaison between ...

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How much do ecrs jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ecrs in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges ECRS technicians encounter, and how can they prepare for them?

ECRS Technicians often face challenges such as diagnosing intermittent hardware failures, resolving software compatibility issues, and working under tight deadlines to minimize downtime for retail businesses. Troubleshooting complex problems on-site or remotely can require both technical expertise and creative problem-solving. To prepare, candidates should stay current with the latest ECR/POS technologies, maintain strong communication skills for working with non-technical users, and develop efficient time management strategies. Embracing ongoing training and remaining proactive in identifying potential system vulnerabilities can vastly improve performance in this role.

What is an ECRS?

An ECRS (Electronic Cash Register System) job typically involves working with retail or point-of-sale (POS) systems to manage transactions, inventory, and customer data. Employees in this role may provide technical support, troubleshoot issues, or assist in maintaining ECRS software and hardware. Depending on the position, responsibilities can range from cashier duties to IT support for retail businesses. ECRS roles are common in the retail and hospitality industries, where efficient transaction processing is essential.

What are the key skills and qualifications needed to thrive in the ECRS position, and why are they important?

To thrive as an ECRS (Electronic Cash Register System) Technician, you need a solid understanding of computer hardware, point-of-sale (POS) systems, and basic networking fundamentals, usually supported by relevant technical certifications or vocational training. Familiarity with leading ECR/POS software platforms, troubleshooting tools, and occasionally manufacturer-specific certifications is commonly required. Excellent problem-solving skills, customer service orientation, and the ability to communicate technical information clearly help technicians excel in this role. These capabilities are crucial to quickly diagnosing and resolving issues, minimizing business disruption, and ensuring smooth daily retail operations.

More about Ecrs jobs
What are the most commonly searched types of Ecrs jobs? The most popular types of Ecrs jobs are:
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Ecrs jobs near you
Infographic showing various Ecrs job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 1% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,987 per year, or $19.7 per hour.

Network Technician

ECR Software Corporation

Boone, NC • On-site

$20.50 - $26.50/hr

Full-time

Re-posted 8 days ago

Job description

JOB SUMMARY

The Network Technician is responsible for maintaining and supporting ECRS network infrastructure. The technician will monitor and execute response plans for customer-facing infrastructure issues affecting the ECRS product suite. The Network Technician serves as a subject matter resource for WatchGuard products and related networking technologies, providing both internal support and customer-facing consultation. This position also plays a key role in network discovery, configuration, implementation support, and escalation management, ensuring consistent delivery of high-quality network services aligned with established policies and procedures.



RESPONSIBILITIES

  • Troubleshoot and resolve networking issues for ECRS staff and infrastructure.
  • Support, configure, and troubleshoot all ECRS supported Watchguard offerings for customers including Firewalls, Access Points, VPNs, and other related WatchGuard services.
  • Provide guidance toother departments with customer networking escalations.
  • Perform network discovery and consultation for new and existing customers purchasing Watchguard equipment.
  • Based on customer contracts, work with the customer post-sale to gather information about their existing network, build configuration files for the WatchGuard equipment being shipped out, and assist with the installation as needed.
  • Collaborate with ECRS Core Support and customers on Cloud VPNC troubleshooting and VM maintenance for these systems.
  • Make informed decisions regarding the configuration, stability, and security of ECRS and customer network infrastructure.
  • Manage and execute assigned tickets in a timely manner, following established workflows and escalation procedures.
  • Demonstrate professionalism, accountability, and strong customer service in all interactions.
  • Contribute to the development and maintenance of technical documentation, knowledge base articles, and best practices.


QUALIFICATIONS

  • Solid understanding of IP networking concepts and principles.
  • Intermediate knowledge of network hardware, PC hardware, Windows, and Linux operating systems.
  • Intermediate knowledge of routing and switching concepts.
  • Excellent communication skills both verbal and written.
  • Goal-driven personality and understanding of process management.
  • Strong personal desire to produce high quality work in a high-paced environment.
  • Strong work ethic, professional attitude, and team player.
  • Basic root cause analysis and troubleshooting skills.


PREFERRED CERTIFICATIONS

  • Network+
  • CCNA
  • AWS Certifications
  • Azure Certifications
  • VMWare Certifications


ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.

ABOUT ECRS:

ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions.

We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.