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Ecrs Jobs (NOW HIRING)

ECR Software Corporation

Network Technician

Boone, NC · On-site

$20.50 - $26.50/hr

JOB SUMMARY The Network Technician is responsible for maintaining and supporting ECRS network infrastructure. The technician will monitor and execute response plans for customer-facing infrastructure ...

ECR Software Corporation

Inventory Technician

Boone, NC · On-site

$14.75 - $19.25/hr

Inventory control includes, but is not limited to, updating tickets through the ECRS ticketing system, tracking issues, maintaining inventory levels and physical counts, organizing, stocking, storing ...

ECR Software Corporation

Inventory Technician

Boone, NC · On-site

$14.75 - $19.25/hr

Inventory control includes, but is not limited to, updating tickets through the ECRS ticketing system, tracking issues, maintaining inventory levels and physical counts, organizing, stocking, storing ...

ECR Software Corporation

Software Developer

Boone, NC · On-site

JOB SUMMARY / DESCRIPTION At ECRS, Software Developers design or customize software for client use with the aim of automating the retail industry. The individuals in this role develop, create, and ...

BCforward

Data Analyst II

Waukesha, WI

$21.60/hr

Investigate trapped parts to learn why parts fell into this state, Perform root cause analysis, utilizing MyWorkShop (MWS) to examine Engineering Change Requests (ECRs) and Engineering Change Orders ...

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How much do ecrs jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for ecrs in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges ECRS Technicians encounter, and how can they prepare for them?

ECRS Technicians often face challenges such as diagnosing intermittent hardware failures, resolving software compatibility issues, and working under tight deadlines to minimize downtime for retail businesses. Troubleshooting complex problems on-site or remotely can require both technical expertise and creative problem-solving. To prepare, candidates should stay current with the latest ECR/POS technologies, maintain strong communication skills for working with non-technical users, and develop efficient time management strategies. Embracing ongoing training and remaining proactive in identifying potential system vulnerabilities can vastly improve performance in this role.

What is an ECRS job?

An ECRS (Electronic Cash Register System) job typically involves working with retail or point-of-sale (POS) systems to manage transactions, inventory, and customer data. Employees in this role may provide technical support, troubleshoot issues, or assist in maintaining ECRS software and hardware. Depending on the position, responsibilities can range from cashier duties to IT support for retail businesses. ECRS roles are common in the retail and hospitality industries, where efficient transaction processing is essential.

What are the key skills and qualifications needed to thrive in the Ecrs position, and why are they important?

To thrive as an ECRS (Electronic Cash Register System) Technician, you need a solid understanding of computer hardware, point-of-sale (POS) systems, and basic networking fundamentals, usually supported by relevant technical certifications or vocational training. Familiarity with leading ECR/POS software platforms, troubleshooting tools, and occasionally manufacturer-specific certifications is commonly required. Excellent problem-solving skills, customer service orientation, and the ability to communicate technical information clearly help technicians excel in this role. These capabilities are crucial to quickly diagnosing and resolving issues, minimizing business disruption, and ensuring smooth daily retail operations.

What are the most commonly searched types of Ecrs jobs? The most popular types of Ecrs jobs are:
What states have the most Ecrs jobs? States with the most job openings for Ecrs jobs include:
What job categories do people searching Ecrs jobs look for? The top searched job categories for Ecrs jobs are:
Ecrs jobs near you
Infographic showing various Ecrs job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $40,987 per year, or $19.7 per hour.
Director, Customer Solutions ECRS

Director, Customer Solutions ECRS

chromalloy

Orangeburg, NY • On-site

Other

Posted 4 days ago

Chromalloy rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

139th of 416 rated machine equipment manufacturers

Job description

Position Summary

The Director, Customer Solutions is responsible for leading the Customer Solutions function across all ECRS operating units, ensuring consistent, high-quality, and differentiated customer experience aligned to Chromalloy’s strategic objectives.

This role is accountable for setting the vision, strategy, and execution of customer engagement, driving operational excellence, and strengthening long-term customer partnerships to support revenue growth and retention.

The Director will partner cross-functionally with Sales, Operations, Quality, and Engineering to deliver innovative solutions and ensure a seamless end-to-end customer experience.

This role shall be based in Orangeburg, NY; Phoenix, AZ; San Antonio, TX; Windsor, CT; or Newnan, GA.

Primary Accountabilities

  • Set and lead the ECRS Customer Solutions strategy to deliver consistent, high-quality customer experience across sites and business units
  • Provide leadership and direction to Customer Solutions Managers, building a high-performing, scalable organization
  • Ensure timely, transparent communication and resolution of customer issues, including escalation and crisis management and create solutions to support customer engine build schedules.
  • Drive a customer-centric culture, ensuring all touchpoints meet or exceed customer expectations
  • Standardize and implement best practices, KPIs, reporting, and governance processes across the Customer Solutions function
  • Own and champion the “voice of the customer”, translating insights into actionable improvements across the business to raise YoY customer satisfaction.
  • Partner with Commercial and Operations leadership to support revenue growth, retention, and profitability initiatives
  • Lead strategic customer engagement, including executive-level relationships and quarterly/annual business reviews
  • Identify and implement process improvements and digital/automation opportunities to enhance efficiency and customer satisfaction
  • Ensure compliance with contractual obligations, regulatory requirements, and export control standards
  • Drive organizational capability building, including leadership development, succession planning, and training programs
  • Align Customer Solutions initiatives with enterprise transformation efforts (e.g., Shared Services, standardization, etc.)

Qualifications:

  • Bachelor’s degree required; Master’s degree preferred
  • 10+ years of progressive experience in Customer Solutions, Sales, Operations, or related functions
  • 5+ years in leadership roles with multi-site or enterprise-level responsibility
  • Experience in aerospace or other highly regulated industry strongly preferred
  • Strong strategic thinking with ability to translate vision into execution
  • Exceptional leadership and people development capability
  • Advanced decision-making and problem-solving skills in complex environments
  • Ability to influence and align cross-functional stakeholders at all levels
  • Strong business acumen (pricing, profitability, customer contracts, etc.)
  • Excellent communication skills, with ability to convey complex ideas clearly and effectively
  • Proven ability to manage ambiguity and lead through change
  • High level of professionalism, confidentiality, and integrity
  • Advanced Microsoft Office skills (Excel, PowerPoint)

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