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Ecommerce Remote Jobs in Kansas (NOW HIRING)

MCI Careers

Subject Matter Expert (SME)

Wichita, KS · Remote

$43.75 - $59.50/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Military Recruitment

VP BPO Sales

Kansas, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Credentialed Tax Professional

Wichita, KS · On-site +1

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Subject Matter Expert (SME)

Wichita, KS · On-site +1

$43.75 - $59.50/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

MCI Careers

Talent Acquisitions Specialist

Wichita, KS · On-site +1

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce ...

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Ecommerce Remote information

See Kansas salary details

$9

$25

$69

How much do ecommerce remote jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ecommerce remote in Kansas is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $21.44 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in an ecommerce remote role?

Professionals in Ecommerce Remote positions usually manage product listings, monitor and analyze sales data, develop and execute marketing campaigns, and provide customer support—all from a virtual setting. They often collaborate with marketing, design, and IT teams using online communication tools to ensure the online store runs smoothly and meets company goals. Additionally, keeping up with industry trends and implementing process improvements are key parts of the job. This dynamic work environment offers a varied set of tasks that require adaptability and efficient time management.

What are the key skills and qualifications needed to thrive in the ecommerce remote position, and why are they important?

To excel in an Ecommerce Remote role, you need expertise in online sales strategies, digital marketing, and data analysis, often backed by a relevant degree or equivalent experience. Familiarity with ecommerce platforms (like Shopify or Magento), CRM systems, and analytics tools such as Google Analytics is commonly required. Strong communication, self-motivation, and problem-solving skills are crucial for working independently and collaborating virtually with cross-functional teams. These skills ensure effective online store management, customer engagement, and achievement of business growth targets in a remote environment.

What is an ecommerce remote?

An Ecommerce Remote job involves managing online sales, digital marketing, customer service, or operations for an ecommerce business while working from a remote location. Roles can range from ecommerce managers and digital marketers to customer support representatives and web developers. These jobs typically require experience with ecommerce platforms, analytics, and online marketing strategies. Working remotely allows professionals to collaborate with teams and customers globally using digital tools.

What are the most commonly searched types of Ecommerce jobs in Kansas? The most popular types of Ecommerce jobs in Kansas are:
What are popular job titles related to Ecommerce Remote jobs in Kansas? For Ecommerce Remote jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Ecommerce Remote jobs in Kansas look for? The top searched job categories for Ecommerce Remote jobs in Kansas are:
What cities in Kansas are hiring for Ecommerce Remote jobs? Cities in Kansas with the most Ecommerce Remote job openings:
Ecommerce Remote jobs near you
Infographic showing various Ecommerce Remote job openings in Kansas as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $52,701 per year, or $25.3 per hour.

Subject Matter Expert (SME)

MCI Careers

Wichita, KS • Remote

$43.75 - $59.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Subject Matter Expert (SME) who will bring advanced operational knowledge to the team and act as a critical support resource for both Specialists and Team Leads. In this role, the SME will handle complex or escalated cases, interpret policies, and provide clarity on processes and tools. They will serve as the go‑to authority for nuanced inquiries, ensuring that the broader team is equipped with accurate information and consistent guidance. This individual will play a central role in maintaining high-quality standards, supporting calibrations, and partnering closely with Training and Quality teams to enhance overall performance and customer outcomes.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provides in‑depth support for complex or escalated customer inquiries, using advanced operational understanding to resolve issues that require higher‑level expertise or nuanced decision‑making.
  • Provides expert oversight for a group of roughly 30 agents, acting as a key resource for Specialists and Team Leads by offering timely, accurate guidance on policies, processes, and tools.
  • Collaborates closely with the Quality and Training teams to maintain consistency across the operation, helping align communication, standards, and procedures so that customer responses remain accurate, compliant, and aligned with best practices.
  • Oversees the development, updating, and accuracy of knowledge documentation, contributing to process improvements and ensuring that operational materials remain current and easy for the team to use.
  • Participates actively in calibration sessions to help reinforce operational excellence, aligning interpretations of policy and quality expectations across all teams involved in customer support.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3 years of operations experience with deep process knowledge.
  • Proven ability to resolve high-level escalations and navigate ambiguity.
  • Strong analytical abilities and skill interpreting policy into practical application.
  • Experience developing SOPs, job aids, or knowledge base content.
  • Excellent cross-functional collaboration skills.
  • Strong attention to detail and high quality standards.
Nice to Have
  • Experience with process improvement or root-cause analysis.
  • Background in training or quality calibration support.
  • Advanced technical/tool expertise or related certifications.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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