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Ecommerce Order Processing Jobs (NOW HIRING)

SFI

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eCommerce Specialist

Cleveland, OH · On-site

$19.50 - $20.50/hr

The E-Commerce Operations Associate is responsible for supporting daily e-commerce operations to ... order processing, inventory management, EDI communication, and issue resolution across multiple e ...

New

Robert Half

E-Commerce Manager

Lake Park, MN · On-site

$45K - $85K/yr

... order processing from receipt through shipment, ensuring timely packing, dispatch, and delivery ... scalable e-commerce operations. • Collaborate with ownership and staff to align online ...

Medaltus

eCommerce Warehouse Associate

Ladson, SC

$13 - $16/hr

Accurately complete daily order processing within required shipping deadlines * Receive and QC ... Prior experience in eCommerce fulfillment, Amazon FBA prep, or warehouse shipping & receiving ...

Medaltus

eCommerce Warehouse Associate

Ladson, SC · On-site

$13 - $16/hr

Accurately complete daily order processing within required shipping deadlines * Receive and QC ... Prior experience in eCommerce fulfillment, Amazon FBA prep, or warehouse shipping & receiving ...

GCI

E-Commerce Fulfillment Manager

Miami Lakes, FL · On-site

$20 - $22/hr

Manage daily eCommerce operations, including order processing, integrations, and system performance. * Oversee API and EDI connections with eCommerce platforms and marketplaces. * Troubleshoot and ...

Bishop Lifting

Warehouse Associate- eCommerce

Houston, TX

$15.25 - $18.25/hr

This role combines warehouse logistics, inventory management, shipping/receiving, and eCommerce order processing to deliver an excellent customer experience while maintaining operational efficiency ...

Victorinox Swiss Army, Inc

Manager Ecommerce

Monroe, CT · On-site

Own ecommerce operational workflows, including order processing and customer-facing order journeys * Partner with fraud prevention and order tracking tools, including Narvar, to ensure reliable order ...

Judit Inc

E-Commerce Sales Specialist

Plano, TX

Ensure accurate and timely order processing, addressing any customer inquiries or issues promptly. * Stay updated on e-commerce platform policies, tools, and best practices to maximize sales ...

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How much do ecommerce order processing jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for ecommerce order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is ecommerce order processing?

Ecommerce order processing refers to the workflow involved in receiving, managing, and fulfilling customer orders placed through an online store. This process typically includes order confirmation, inventory checks, payment verification, picking and packing products, shipping, and tracking. Efficient order processing is crucial for ensuring customer satisfaction and timely delivery. Many businesses use specialized software to automate and streamline these steps, reducing errors and improving efficiency.

What are the main challenges faced in an Ecommerce Order Processing role, and how can they be managed effectively?

Ecommerce Order Processing professionals often encounter challenges such as high order volumes during peak seasons, managing inventory discrepancies, and ensuring timely communication with customers and suppliers. To manage these effectively, it's important to stay organized, use order management systems efficiently, and maintain clear communication with the warehouse, customer service, and logistics teams. Adapting to new technologies and regularly updating workflow processes can also help streamline operations and minimize errors, contributing to a smoother order fulfillment process.

What is the difference between Ecommerce Order Processing vs Ecommerce Customer Service?

AspectEcommerce Order ProcessingEcommerce Customer Service
Primary RoleFulfilling and managing product orders, inventory, and shipment logisticsAssisting customers with inquiries, complaints, and support related to products and services
Skills NeededOrder management, inventory control, attention to detailCommunication, problem-solving, empathy
Work EnvironmentWarehouses, fulfillment centers, online platformsCall centers, online chat, email support
Common Employer TypesEcommerce companies, fulfillment centersOnline retailers, customer support agencies

While Ecommerce Order Processing focuses on managing and fulfilling customer orders efficiently, Ecommerce Customer Service centers on assisting customers with their questions and issues. Both roles are essential in the ecommerce industry but serve different functions to ensure a positive shopping experience.

What are the key skills and qualifications needed to thrive in Ecommerce Order Processing, and why are they important?

To thrive in Ecommerce Order Processing, you need strong attention to detail, organizational skills, and familiarity with order fulfillment procedures, often supported by a high school diploma or equivalent. Proficiency with ecommerce platforms (such as Shopify or WooCommerce), inventory management systems, and shipping software is typically required. Excellent communication, problem-solving abilities, and adaptability help you manage customer inquiries and resolve order issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth operations in a fast-paced online retail environment.
Infographic showing various Ecommerce Order Processing job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 6% Full Time, 82% Part Time, 3% Temporary, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.
eCommerce Specialist

eCommerce Specialist

SFI

Cleveland, OH • On-site

$19.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

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Job description

Description of Job:

The E-Commerce Operations Associate is responsible for supporting daily e-commerce operations to ensure accurate order fulfillment, vendor compliance, and a positive customer experience from order placement through delivery. This role works cross-functionally with internal departments and external retail partners to support order processing, inventory management, EDI communication, and issue resolution across multiple e-commerce platforms.


Essential Duties and Responsibilities:


· Support daily e-commerce operations including order processing, fulfillment coordination, and customer support activities.

· Collaborate with Import, Demand Planning, Accounting, Distribution, EDI, Engineering, Product Management, Customer Service, and Sales teams to ensure vendor compliance requirements are met.

· Ensure customer orders are processed accurately and shipped on time in accordance with retailer requirements and routing guides.

· Monitor and audit orders through SL10, CommerceHub, EDI systems, SPS Commerce, and customer portals.

· Maintain communication with distribution centers to support timely and accurate order fulfillment.

· Identify and resolve order discrepancies, pricing issues, EDI transmission errors, and inventory feed concerns.

· Submit and maintain inventory feeds for customers requiring manual updates.

· Coordinate with retailers and carriers to resolve transportation, shipment, and chargeback-related issues.

· Create replacement orders and manually enter customer orders when required.

· Upload ASN and tracking information to customer portals as needed.

· Maintain SKU tracking files and related operational reporting.

· Escalate operational issues to management in a timely manner.

· Assist with day-to-day account maintenance and support ad-hoc requests from retailers and internal teams.

· Respond promptly to customer and retailer inquiries via email and other communication channels.

· Build and maintain positive working relationships with customers, retailers, and internal teams.

· Support continuous improvement initiatives related to order management, fulfillment, and operational processes.

· Proactively identify operational, fulfillment, and marketplace issues and assist in implementing corrective actions.

· Participate in cross-functional meetings related to vendor compliance performance, operational metrics, and retailer updates.

· Support overall business needs through collaboration, communication, and problem resolution.

· Perform additional duties and assignments as required.

Education and Experience:

· Associate degree preferred in Business, Communications, Marketing, Supply Chain, or related field.

· Previous experience in e-commerce operations, order management, customer service, or administrative support preferred.

· Experience working with order processing systems, EDI platforms, or retailer portals preferred.

Job Knowledge, Skills, and Abilities:

· Strong proficiency in Microsoft Office Suite, particularly Excel.

· Strong organizational skills with high attention to detail and accuracy.

· Ability to manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving skills.

· Strong analytical and problem-solving skills.

· Ability to learn systems and processes quickly.

· Effective written and verbal communication skills.

· Ability to work collaboratively across departments and with external partners.

· Understanding of customer service, order fulfillment, and operational processes.

· Self-motivated with the ability to work independently and follow through on assignments.


Apply today!!