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Ecommerce Order Processing Jobs (NOW HIRING)

Swatch Group

Swatch - Ecommerce Specialist

Miami, FL · On-site

Major responsibilities include working with various local and global teams to ensure timely Ecommerce order processing, as well as identifying, evaluating, and implementing ongoing user experience ...

Octane Seating

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Order Processing

Denver, CO · On-site

$22 - $25/hr

Our established and long-standing eCommerce Company is quickly in need of a full-time Order Processing and Team Support Account Representative. About the Position: The Order Processing and Team ...

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Ecommerce Order Processing information

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How much do ecommerce order processing jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ecommerce order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is ecommerce order processing?

Ecommerce order processing refers to the workflow involved in receiving, managing, and fulfilling customer orders placed through an online store. This process typically includes order confirmation, inventory checks, payment verification, picking and packing products, shipping, and tracking. Efficient order processing is crucial for ensuring customer satisfaction and timely delivery. Many businesses use specialized software to automate and streamline these steps, reducing errors and improving efficiency.

What are the main challenges faced in an ecommerce order processing role, and how can they be managed effectively?

Ecommerce Order Processing professionals often encounter challenges such as high order volumes during peak seasons, managing inventory discrepancies, and ensuring timely communication with customers and suppliers. To manage these effectively, it's important to stay organized, use order management systems efficiently, and maintain clear communication with the warehouse, customer service, and logistics teams. Adapting to new technologies and regularly updating workflow processes can also help streamline operations and minimize errors, contributing to a smoother order fulfillment process.

What are the key skills and qualifications needed to thrive in ecommerce order processing, and why are they important?

To thrive in Ecommerce Order Processing, you need strong attention to detail, organizational skills, and familiarity with order fulfillment procedures, often supported by a high school diploma or equivalent. Proficiency with ecommerce platforms (such as Shopify or WooCommerce), inventory management systems, and shipping software is typically required. Excellent communication, problem-solving abilities, and adaptability help you manage customer inquiries and resolve order issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth operations in a fast-paced online retail environment.

What is the difference between Ecommerce Order Processing vs Ecommerce Customer Service?

AspectEcommerce Order ProcessingEcommerce Customer Service
Primary RoleFulfilling and managing product orders, inventory, and shipment logisticsAssisting customers with inquiries, complaints, and support related to products and services
Skills NeededOrder management, inventory control, attention to detailCommunication, problem-solving, empathy
Work EnvironmentWarehouses, fulfillment centers, online platformsCall centers, online chat, email support
Common Employer TypesEcommerce companies, fulfillment centersOnline retailers, customer support agencies

While Ecommerce Order Processing focuses on managing and fulfilling customer orders efficiently, Ecommerce Customer Service centers on assisting customers with their questions and issues. Both roles are essential in the ecommerce industry but serve different functions to ensure a positive shopping experience.

What cities are hiring for Ecommerce Order Processing jobs?

Cities with the most Ecommerce Order Processing job openings:

What states have the most Ecommerce Order Processing jobs?

States with the most job openings for Ecommerce Order Processing jobs include:

What are popular job titles related to Ecommerce Order Processing jobs?

For Ecommerce Order Processing jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Order Processing job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Swatch - Ecommerce Specialist

Miami, FL • On-site

Swatch Group
See more jobs at Swatch Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

The Company
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronics and Bluetooth technologies essential to watchmaking and other industries.
Job Description
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
In this supporting role to the Ecommerce Manager, you will be responsible for supporting and growing Ecommerce traffic and sales through merchandising, marketing, and promotional techniques for the U.S. website. This individual is responsible for regularly supporting our Ecommerce day-to-day operations and digital initiatives while ensuring our brand DNA is upheld at all times.
Major responsibilities include working with various local and global teams to ensure timely Ecommerce order processing, as well as identifying, evaluating, and implementing ongoing user experience improvements to our website; working to maximize online sales while supporting Omni Channel initiatives and special projects.
Profile
Primary Duties and Responsibilities:
  • Support local Sales Planning, Customer Care, and Logistics teams, to ensure Ecommerce inventory needs are met and online orders are processed in a timely manner.
  • Work closely with US Ecommerce Manager, US Marketing team, and Swiss HQ Digital Media team to track Digital Marketing Campaign performances and budgets, while ensuring financial procedures are timely managed (PO's, Budget Tracking, Invoicing, etc.)
  • Continuously evaluate and propose ongoing user experience improvements to our website via landing page content updates, onsite search optimizations, traffic/audience analyses, etc.
  • Liase with Switzerland HQ, U.S. team, and 3rd party partners to support digital marketing campaign optimizations and reporting with an emphasis on efficiency and growth.
  • Ensure timely product launches and merchandising updates are applied to website.
  • Support ad-hoc Ecommerce and/or Omni Channel initiatives/special projects as needed.
  • Initiate & drive actions based on website analytics & sales performance data and produce actionables KPI reporting and monthly recaps.
  • Optimize SEO and website landing pages with the intent of increasing click-through and conversion rates.
  • Support paid & organic search, social media, email marketing and other online acquisition tactics.

Professional Requirements
Professional & Educational Requirements:
  • At least 2 years of digital commerce experience (website operations, order management).
  • Ability to work on multiple projects simultaneously and meet deadlines, with flexibility to quickly change objectives and strategies as needed.
  • Understanding of the current e-commerce and digital marketing landscape with a passion for online shopping and new technologies.
  • Experience working with a CMS/CRM to manage a website (SalesForce or Magento experience a Plus).
  • Experience with SEO, digital advertising and other online acquisition tactics.
  • Able to utilize analytics to identify website friction points and areas of opportunity.
  • Bachelor's Degree, or relevant technical education.
  • Microsoft Excel and PowerPoint proficiency.
  • Excellent interpersonal and written communication skills
  • Self-starter with strong sense of ownership, ability to work autonomously, and navigate/succeed in ambiguity.

Preferred Skills:
  • Multi-national team experience.
  • Understanding of User Experience (UX), SEO, Google Ads, Google Analytics, online trends.
  • Social Media experience (paid & organic).
  • Copywriting is a plus.

Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability and we are happy to offer a competitive benefits package that includes:
  • Excellent health, dental and vision insurance (eligible 1 st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year
  • Company paid life insurance and Long Term Disability
  • 18 PTO days per year, 23 PTO after 5 years
  • 7 days per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
  • Employee product discount
  • Internal transfer and growth potential
  • $500 Employee Referral Bonuses
  • Compensation: Base Pay plus Commission

For more information, please see: https://transparency-in-coverage.uhc.com/

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