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Ecommerce Order Processing Jobs (NOW HIRING)

Laltitude

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Ecommerce Order Processing & Customer Service Supervisor

Corona, CA · On-site

$28 - $31/hr

Ecommerce Order Processing and Customer Service Coordinator Location: Corona, CA Department: Operations Salary Range: * $28/hour to $31/hour * Medical, dental, vision benefits * Paid holidays ...

Laltitude

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Ecommerce Order Processing & Customer Service Supervisor

Corona, CA · On-site

$28 - $31/hr

Ecommerce Order Processing and Customer Service Coordinator Location: Corona, CA Department: Operations Salary Range: * $28/hour to $31/hour * Medical, dental, vision benefits * Paid holidays ...

Laltitude

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Ecommerce Order Processing and Customer Service Coordinator

Corona, CA · On-site

$22 - $24/hr

Ecommerce Order Processing and Customer Service Coordinator Location: Corona, CA Department: Operations Salary Range: * Order Processing Specialist: $22.00 - $24.00 per hour * Medical, dental, vision ...

Laltitude

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Ecommerce Order Processing and Customer Service Coordinator

Corona, CA · On-site

$22 - $24/hr

Ecommerce Order Processing and Customer Service Coordinator Location: Corona, CA Department: Operations Salary Range: * Order Processing Specialist: $22.00 - $24.00 per hour * Medical, dental, vision ...

Nuby

eCommerce Order Fulfillment Clerk

Monroe, LA

$12/hr

Paid time off We are looking for a FULL-TIME eCommerce Order Fulfillment Clerk to join our growing eCommerce team, to work in our warehouse fulfilling online sales orders, maintaining inventory ...

Nuby Inc

eCommerce Order Fulfillment Clerk

Monroe, LA · On-site

$15.75 - $19.25/hr

Benefits: 401(k) 401(k) matching Paid time off We are looking for a FULL-TIME eCommerce Order Fulfillment Clerk to join our growing eCommerce team, to work in our warehouse fulfilling online sales ...

Swing Design

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E-Commerce Operations and Order Processing Specialist

Concord, MA · On-site

$22 - $28/hr

eCommerce Operations and Order Processing Specialist Location: Concord, MA (not Remote) Department: Operations Employment Type: Full-Time About Swing Design Swing Design is an eCommerce-only online ...

Costco

Ecommerce Order Management Clerk

Issaquah, WA

$19 - $23/hr

The Ecommerce Order Management clerk is responsible for management of Costco orders to ensure on-time shipment from our vendors. This includes daily communication with vendors, merchandising ...

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How much do ecommerce order processing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ecommerce order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is ecommerce order processing?

Ecommerce order processing refers to the workflow involved in receiving, managing, and fulfilling customer orders placed through an online store. This process typically includes order confirmation, inventory checks, payment verification, picking and packing products, shipping, and tracking. Efficient order processing is crucial for ensuring customer satisfaction and timely delivery. Many businesses use specialized software to automate and streamline these steps, reducing errors and improving efficiency.

What are the main challenges faced in an Ecommerce Order Processing role, and how can they be managed effectively?

Ecommerce Order Processing professionals often encounter challenges such as high order volumes during peak seasons, managing inventory discrepancies, and ensuring timely communication with customers and suppliers. To manage these effectively, it's important to stay organized, use order management systems efficiently, and maintain clear communication with the warehouse, customer service, and logistics teams. Adapting to new technologies and regularly updating workflow processes can also help streamline operations and minimize errors, contributing to a smoother order fulfillment process.

What is the difference between Ecommerce Order Processing vs Ecommerce Customer Service?

AspectEcommerce Order ProcessingEcommerce Customer Service
Primary RoleFulfilling and managing product orders, inventory, and shipment logisticsAssisting customers with inquiries, complaints, and support related to products and services
Skills NeededOrder management, inventory control, attention to detailCommunication, problem-solving, empathy
Work EnvironmentWarehouses, fulfillment centers, online platformsCall centers, online chat, email support
Common Employer TypesEcommerce companies, fulfillment centersOnline retailers, customer support agencies

While Ecommerce Order Processing focuses on managing and fulfilling customer orders efficiently, Ecommerce Customer Service centers on assisting customers with their questions and issues. Both roles are essential in the ecommerce industry but serve different functions to ensure a positive shopping experience.

What are the key skills and qualifications needed to thrive in Ecommerce Order Processing, and why are they important?

To thrive in Ecommerce Order Processing, you need strong attention to detail, organizational skills, and familiarity with order fulfillment procedures, often supported by a high school diploma or equivalent. Proficiency with ecommerce platforms (such as Shopify or WooCommerce), inventory management systems, and shipping software is typically required. Excellent communication, problem-solving abilities, and adaptability help you manage customer inquiries and resolve order issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth operations in a fast-paced online retail environment.
Infographic showing various Ecommerce Order Processing job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 6% Full Time, 82% Part Time, 3% Temporary, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.
Ecommerce + Order Processing Coordinator

Ecommerce + Order Processing Coordinator

Cristaux International

Elk Grove Village, IL • On-site

$50K - $55K/yr

Full-time

Posted 8 days ago

Job description

Company Overview
Founded in 2007, Cristaux International is a fast-growing, creative, and energetic company. We specialize in custom recognition awards and program solutions that help organizations drive success. Obsessed with the art of storytelling, we design and manufacture brand-centric creations that celebrate people and commemorate accomplishments all over the world. Our factory-to-consumer direct approach has given us the ability to bring design concepts to life in the most efficient and timely manner. We challenge customer visions, push the bounds of industry standards, and simply raise the bar on every idea we encounter. We are not a typical 9-5 company. We encourage and welcome out-of-the-box ideas that will pave the path for change and inspire future growth!
Position Overview
We are looking for a personable, energetic, and highly detail-oriented individual to join our team as the Sales Operations Coordinator. This role is an evolution of our Sales + Order Processing function, expanded to include ownership of our eCommerce platform database. You will provide vital support to our sales team and customers while also serving as the primary administrator responsible for maintaining the integrity, accuracy, and growth of our online product catalog.
You will work directly with the Sales + Marketing Manager to process administrative documentation within our CRM and Project Management systems, while also taking the lead on SKU entry, product data management, and platform audits. We seek a highly organized, collaborative individual with a proven track record of navigating across departments to swiftly address internal requests and external inquiries - all while keeping a sharp eye on data quality and customer satisfaction.
This is a unique opportunity for someone with a passion for working in a creative, niche industry, with the ability to support multiple teams including marketing, production, and account management.
Key Responsibilities
Order Entry Support
  • Ensure exceptional customer experiences, fostering satisfaction and loyalty.
  • Serve as a bridge between customers and internal departments, ensuring seamless communication in regards to orders.
  • Engage as a point of contact for lower-tier customers for order renewals and order processing needs.
  • Provide lower-tier customers with creative solutions utilizing our eCommerce store.
  • Input, verify, and transfer customer and account information between the Trello system and Microsoft 365 Dynamics CRM.
  • Interact professionally with customers through written and verbal channels, delivering messaging concisely and professionally.
  • Proactively address customer issues and provide troubleshooting assistance.

ECommerce Platform & Database Management
  • Working closely with our Ecommerce & Sales Support Specialist to monitor additions and subtractions of skus on ecommerce.
  • Serve as the primary administrator for the eCommerce platform database, ensuring data accuracy and completeness across all product listings.
  • Enter new SKUs into the eCommerce platform and internal systems, ensuring all product attributes, descriptions, pricing, and imagery are accurate and complete.
  • Conduct regular audits of the eCommerce platform and internal product database to identify and resolve discrepancies, outdated listings, or missing information.

Qualifications
  • 1-3 years of proven success in B2B sales support, customer service, or eCommerce operations.
  • Hands-on experience with eCommerce platforms and product database management (SKU entry, catalog audits, product data hygiene).
  • Proficiency in ERP and CRM systems; familiarity with Microsoft 365 Dynamics and Trello is a plus.
  • Strong communication, strategic thinking, analytical, and interpersonal skills.
  • Demonstrated ability to collaborate across departments.
  • Familiarity with order management programs.
  • Basic marketing knowledge and experience is desired, but not required.
  • Understanding of the promotional products industry is extremely helpful.
  • An appreciation for design and manufacturing is a plus.
  • Bachelor's Degree preferred.

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