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Ecommerce Order Processing Jobs (NOW HIRING)

Dynomighty Design

E-Commerce Manager

New York, NY · On-site

The E-Commerce Manager will have 1-2 direct reports and work closely with Marketing, Operations ... Site testing and order processing: * QA and User Acceptance Testing (UAT): test site and verify ...

Dynomighty Design

E-Commerce Manager

New York, NY

The E-Commerce Manager will have 1-2 direct reports and work closely with Marketing, Operations ... Site testing and order processing: * QA and User Acceptance Testing (UAT): test site and verify ...

Sugared + Bronzed

E-Commerce Fulfillment

Santa Monica, CA · On-site

$20 - $22/hr

Process and fulfill daily e-commerce orders via Shopify and Amazon (FBM) to ensure accurate and timely delivery. * Manage customer communications and promptly resolve inquiries across multiple ...

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How much do ecommerce order processing jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for ecommerce order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is ecommerce order processing?

Ecommerce order processing refers to the workflow involved in receiving, managing, and fulfilling customer orders placed through an online store. This process typically includes order confirmation, inventory checks, payment verification, picking and packing products, shipping, and tracking. Efficient order processing is crucial for ensuring customer satisfaction and timely delivery. Many businesses use specialized software to automate and streamline these steps, reducing errors and improving efficiency.

What are the main challenges faced in an Ecommerce Order Processing role, and how can they be managed effectively?

Ecommerce Order Processing professionals often encounter challenges such as high order volumes during peak seasons, managing inventory discrepancies, and ensuring timely communication with customers and suppliers. To manage these effectively, it's important to stay organized, use order management systems efficiently, and maintain clear communication with the warehouse, customer service, and logistics teams. Adapting to new technologies and regularly updating workflow processes can also help streamline operations and minimize errors, contributing to a smoother order fulfillment process.

What is the difference between Ecommerce Order Processing vs Ecommerce Customer Service?

AspectEcommerce Order ProcessingEcommerce Customer Service
Primary RoleFulfilling and managing product orders, inventory, and shipment logisticsAssisting customers with inquiries, complaints, and support related to products and services
Skills NeededOrder management, inventory control, attention to detailCommunication, problem-solving, empathy
Work EnvironmentWarehouses, fulfillment centers, online platformsCall centers, online chat, email support
Common Employer TypesEcommerce companies, fulfillment centersOnline retailers, customer support agencies

While Ecommerce Order Processing focuses on managing and fulfilling customer orders efficiently, Ecommerce Customer Service centers on assisting customers with their questions and issues. Both roles are essential in the ecommerce industry but serve different functions to ensure a positive shopping experience.

What are the key skills and qualifications needed to thrive in Ecommerce Order Processing, and why are they important?

To thrive in Ecommerce Order Processing, you need strong attention to detail, organizational skills, and familiarity with order fulfillment procedures, often supported by a high school diploma or equivalent. Proficiency with ecommerce platforms (such as Shopify or WooCommerce), inventory management systems, and shipping software is typically required. Excellent communication, problem-solving abilities, and adaptability help you manage customer inquiries and resolve order issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth operations in a fast-paced online retail environment.
Infographic showing various Ecommerce Order Processing job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 6% Full Time, 82% Part Time, 3% Temporary, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Coordinator Order Management

LF Logistics USA LLC

Irvine, CA

Full-time

Posted 12 days ago

Job description

Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:

Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA.

This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output.

Essential Duties and Responsibilities

Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces.

Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests.

Be the main OM contact person for certain customer accounts.

Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.

Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.

Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.

Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process.

Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary

Qualifications

  • Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
  • Microsoft Dynamics, D365
  • Strong analytical and strategic thinking skills
    • Ability to develop methodologies and execute analysis independently
    • Ability to quickly adapt and execute feedback
  • Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded.
  • Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.
If this sounds like you, Apply Now!As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.

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