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Ecommerce Operation Manager Jobs (NOW HIRING)

This role focuses on listing management and optimization, performance tracking and analysis to ... Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy ...

This role focuses on listing management and optimization, performance tracking and analysis to ... Manage end-to-end eCommerce inventory operations: replenishment forecasting, shortage/discrepancy ...

About the Role This role is responsible for translating digital strategy into operational ... Lead day-to-day execution and operational management of Dexter's eCommerce platforms, including ...

Summary The eCommerce Manager is responsible for the strategy, performance, and day-to-day operations of SHRM's digital commerce experience. This role ensures the eCommerce ecosystem supports ...

Overview The eCommerce Manager is responsible for the strategy, performance, and day-to-day operations of SHRM's digital commerce experience. This role ensures the eCommerce ecosystem supports ...

E-Commerce Specialist

Ontario, CA · On-site

$25 - $30/hr

Marketplace Operations: Manage day-to-day ecommerce operations across Shopify, Amazon, TikTok Shop, and other third-party marketplaces. * Product Management: Set up and maintain product listings ...

Marketplace Operations: Manage day-to-day ecommerce operations across Shopify, Amazon, TikTok Shop, and other third-party marketplaces. * Product Management: Set up and maintain product listings ...

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Ecommerce Operation Manager information

See salary details

$23K

$77.1K

$122K

How much do ecommerce operation manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ecommerce operation manager in the United States is $77,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What does an ecommerce operation manager do?

An Ecommerce Operation Manager oversees the daily operations of an online retail business. Their responsibilities typically include managing order fulfillment, inventory, logistics, customer service, and coordinating with marketing and technical teams to ensure smooth website functionality. They analyze sales data, optimize operational processes for efficiency, and implement strategies to improve customer satisfaction. The goal is to ensure seamless online shopping experiences while maximizing profitability and operational efficiency.

What are the key skills and qualifications needed to thrive as an ecommerce operation manager?

To thrive as an Ecommerce Operation Manager, you need strong expertise in supply chain management, order fulfillment, inventory control, and data analysis, often supported by a degree in business, logistics, or a related field. Familiarity with ecommerce platforms (like Shopify or Magento), ERP systems, and analytics tools such as Google Analytics is crucial. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate with cross-functional departments. These capabilities ensure efficient operations, optimal customer experiences, and the ability to drive business growth in a competitive online marketplace.

How does an ecommerce operation manager typically collaborate with other departments to ensure smooth order fulfillment?

An Ecommerce Operation Manager works closely with teams such as inventory management, customer service, marketing, and logistics to ensure seamless order processing and fulfillment. They coordinate with inventory teams to maintain stock accuracy, communicate with customer service to resolve order issues promptly, and partner with logistics to optimize shipping times and costs. Regular cross-department meetings and clear communication channels are integral to addressing challenges quickly and maintaining a positive customer experience.

What is the difference between Ecommerce Operation Manager vs Ecommerce Merchandising Manager?

AspectEcommerce Operation ManagerEcommerce Merchandising Manager
Primary FocusOverseeing daily ecommerce operations, logistics, and order fulfillmentManaging product presentation, pricing, and promotional strategies
Required SkillsOperations management, logistics, data analysisProduct selection, visual merchandising, marketing
Work EnvironmentCross-departmental, logistics, customer serviceMarketing, product management, creative teams
Common Employer UsageRetailers, e-commerce platforms, logistics companiesOnline retailers, brand websites, marketplaces

The Ecommerce Operation Manager primarily focuses on ensuring smooth daily operations, logistics, and order fulfillment, while the Ecommerce Merchandising Manager concentrates on product presentation, pricing, and promotional strategies. Both roles are essential in e-commerce but serve different functions within the online retail ecosystem.

How much do ecommerce operation managers make in the US?

Ecommerce operation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-demand markets can offer higher salaries, often supplemented with bonuses and benefits.

Is an ecommerce operation manager a high paying job?

Ecommerce operation managers typically earn competitive salaries that vary based on experience, location, and company size. In general, it is considered a mid- to high-level management role with compensation often including bonuses and benefits, reflecting the responsibilities of overseeing online sales operations and team coordination.

What cities are hiring for Ecommerce Operation Manager jobs?

Cities with the most Ecommerce Operation Manager job openings:

What states have the most Ecommerce Operation Manager jobs?

States with the most job openings for Ecommerce Operation Manager jobs include:

What are popular job titles related to Ecommerce Operation Manager jobs?

For Ecommerce Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Operation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $77,129 per year, or $37.1 per hour.

E-Commerce Operation Manager

City Of Industry, CA

Full-time

Re-posted 25 days ago


Job description

Job Responsibilities:

  • Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
  • Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
  • Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
  • Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards.
  • Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency.

Qualifications:

  • Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred.
  • English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language.
  • Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results.