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Ecommerce Customer Support Representative Jobs (NOW HIRING)

CALPAK

Sr. Ecommerce Manager

Gardena, CA · On-site

... supporting each team member's professional growth. * Own the day-to-day performance of the e ... Represent ecommerce priorities across UX/UI and web development initiatives by defining business ...

Mars

Customer Manager, eCommerce

Franklin, TN · On-site

The eCommerce Customer Manager is a key part of our transformational journey to a digital-first ... Best-in-class learning and development support from day one, including access to our in-house Mars ...

Calpak Travel

Sr. Ecommerce Manager

Gardena, CA · On-site

... supporting each team member's professional growth. * Own the day-to-day performance of the e ... Represent ecommerce priorities across UX/UI and web development initiatives by defining business ...

Carve Designs, Inc.

... customer loyalty. Ecommerce is a core growth driver for Carve Designs, and this role will play a ... supports the full lifecycle from acquisition through repeat purchase Search, Discovery & Organic ...

New

ThyssenKrupp

eCommerce

Southfield, MI · On-site

$82K/yr

... Customer Experience Excellence Support Digital Transformation Shape Industrial eCommerce ... Please work with your recruiter or tk representative for applicable benefits information.

Hunter Fan

eCommerce Sales Manager

Memphis, TN · On-site

Own the path to purchase and all associated eCommerce sales and marketing activities across ... Manage all aspects of selling on Amazon and support growth across, marketplaces and customer ...

Palmstreet

Customer Support Representative - Brazil

$8 - $10/hr

Customer Support Representative Palmstreet is a community-obsessed live shopping platform ... Experience working in e-commerce platforms. * Practical experience in summarizing and optimizing ...

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Ecommerce Customer Support Representative information

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How much do ecommerce customer support representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ecommerce customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Ecommerce Customer Support Representative jobs?

Cities with the most Ecommerce Customer Support Representative job openings:

What states have the most Ecommerce Customer Support Representative jobs?

States with the most job openings for Ecommerce Customer Support Representative jobs include:

What are popular job titles related to Ecommerce Customer Support Representative jobs?

For Ecommerce Customer Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Customer Support Representative job openings in the United States as of September 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

E-commerce Customer Service Associate

Doral, FL • On-site

The National Basketball Association
Spectator Sports • 1 - 5K employees
Learn more about The National Basketball Associationexternal

$13.50 - $18.50/hr

Other

Re-posted 14 days ago

Job description

The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative. The Service Representative’s main priority is providing exceptional customer service for MIAMIHEATSTORE.com customers, via phone and email.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.

  • Provide customer service via phone or email by answering questions concerning merchandise, orders and refunds.
  • Ensure customers have the best online shopping experience.
  • Resolves order issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem.
  • Leads or assists with special projects assigned by customer service supervisor and E-Commerce Product Manager.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Follow SOPs to ensure that appropriate changes are made to resolve customer’s problems based on the guidelines.
  • Administrative assistance with projects as needed
Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • At least a year of proven customer service experience. Knowledge of principles and processes for providing customers with the best service.

Education and/or Experience
Associate's degree or equivalent from a 2-year college or technical school; Very organized and detail-oriented. Able to meet tight deadlines and adapt to a fast-paced, fluid environment while balancing multiple tasks at once. Must be proficient in Microsoft Applications including Word, Excel, and PowerPoint. Basic knowledge of Adobe Photoshop.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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