ZipRecruiter

Log In

1

Ecommerce Associate Jobs in Silver Spring, MD (NOW HIRING)

PGA TOUR Superstore

Logistics Associate

Timonium, MD · On-site

$17.50 - $23.75/hr

Duties also include maintaining a clean, safe environment, executing price changes, and prepare eCommerce orders for shipping. Logistics Associates will also handle customer returns, stay updated on ...

PGA TOUR Superstore

Logistics Associate

Timonium, MD · On-site

$17.50 - $23.75/hr

Duties also include maintaining a clean, safe environment, executing price changes, and prepare eCommerce orders for shipping. Logistics Associates will also handle customer returns, stay updated on ...

Feld Entertainment

Fulfillment Supervisor

Jessup, MD · On-site

... E-commerce orders, as well as coordination of small parcel orders from the Jessup facility to support business needs. This position includes direct oversight of those associates involved in the DTC ...

Feld Entertainment

Fulfillment Supervisor

Jessup, MD · On-site

... E-commerce orders, as well as coordination of small parcel orders from the Jessup facility to support business needs. This position includes direct oversight of those associates involved in the DTC ...

Feld Entertainment

Fulfillment Supervisor

Jessup, MD

... E-commerce orders, as well as coordination of small parcel orders from the Jessup facility to support business needs. This position includes direct oversight of those associates involved in the DTC ...

next page

Showing results 1-20

All JobsEcommerce Associate JobsEcommerce Associate Jobs in Silver Spring, MD

Ecommerce Associate information

See Silver Spring, MD salary details

$11

$20

$34

How much do ecommerce associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ecommerce associate in Silver Spring, MD is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Silver Spring, MD? The most popular types of Ecommerce jobs in Silver Spring, MD are:
What are popular job titles related to Ecommerce Associate jobs in Silver Spring, MD? For Ecommerce Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Silver Spring, MD look for? The top searched job categories for Ecommerce Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Ecommerce Associate jobs? Cities near Silver Spring, MD with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Senior Manager, Customer Marketing Boutiques

Senior Manager, Customer Marketing Boutiques

Marriott International

Bethesda, MD • On-site

$110K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description


JOB SUMMARY
The Senior Manager, Customer Marketing Boutiques is responsible for developing and executing customer marketing strategies that drive engagement, retention, loyalty, and long-term customer value. This role is responsible for turning data-driven insights into marketing strategies and driving customer behavior across owned channels, customer programs, lifecycle marketing, and strategic growth opportunities. This role is cross-funtional in a matrixed organization, requiring excellent leadership skills to drive our business objectives across the enterprise. The ideal candidate combines strategic thinking, customer insight, and analytical rigor, with strong program management skills to influence customer behavior and deliver measurable business outcomes.
CANDIDATE PROFILE
Education and Experience Required
  • 4-year degree from an accredited university.
  • 5+ years of relevant professional experience in digital marketing, CRM, customer marketing, lifecycle marketing, e-commerce marketing, or related disciplines.
  • Demonstrated success developing and executing customer engagement, retention, or loyalty strategies that drive measurable business results for an ecommerce business.
  • Experience managing enterprise-scale marketing programs across owned channels, such as email, mobile, SMS, social, or other customer communication platforms.
  • Strong analytical capabilities with experience leveraging customer and performance data to inform strategy and optimize results.
  • Experience leading cross-functional initiatives and influencing stakeholders across marketing, product, technology, and analytics organizations.

Education and Experience Preferred
  • Experience managing email, CRM, or lifecycle marketing functions at an ecommerce company.
  • Experience managing agencies as well as hands-on experience with ecommerce platforms and email applications.
  • Experience in home, luxury or lifestyle ecommerce businesses.

CORE WORK ACTIVITIES
  • Develop and execute customer marketing strategies that increase engagement, retention, loyalty, and customer lifetime value.
  • Lead customer marketing in owned channels such as email, SMS, lifecycle programs, promotions, and enterprise channels.
  • Oversee end-to-end lifecycle campaigns, including planning, segmentation, campaign submissions, copy development, QA, deployment, and performance reporting.
  • Drive agencies' priorities and performance against our business goals.
  • Develop and manage lifecycle content calendars ensuring timely, relevant, and intelligently targeted communication throughout the customer journey.
  • Manage and report on targeted lifecycle strategies such as welcome, activation, post-purchase, retention, loyalty, and win-back.
  • Collaborate with Marketing and Merchandising to develop campaigns optimizing promotion strategy and consumer messaging.
  • Define and optimize customer journeys, segmentation strategies, and personalization initiatives to improve customer experience and business performance.
  • Collaborate with Enterprise Marketing, Boutiques Marketing, Tech, Data and Analytics teams to align on marketing and automation requirements with broader enterprise priorities.
  • Establish testing and optimization frameworks to improve campaign effectiveness, customer engagement, and conversion outcomes.
  • Contribute to overall marketing strategies inclusive of seasonal planning, launches
  • Monitor and analyze customer communications and campaign performance, translating insights into actionable recommendations and strategic improvements.
  • Present strategies, performance results, and recommendations to senior leadership and key stakeholders.

Lead data-driven, insight-led decision-making about our customer segments
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply