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Ecommerce Associate Jobs in Silver Spring, MD (NOW HIRING)

Breakthru

eCommerce Business Analyst

Linthicum, MD · Hybrid

$60K - $75K/yr

Are you a current Associate? To be considered, you must submit your application through the ... Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for ...

Allianz

Regional Head of E-Commerce

Baltimore, MD · On-site

$200K - $250K/yr

Achieve the profitable growth of E-commerce portfolio in the respective Region, through the ... As an associate, you'll be supported with resources, benefits, and work-life balance so you can ...

Aprio

Onboarding Accounting Associate

Baltimore, MD · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

Aprio

Onboarding Accounting Associate

Rockville, MD · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

Aprio

Onboarding Accounting Associate

Arlington, VA · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

DTLR, Inc.

Associate Buyer (Apparel)

Hanover, MD · On-site

E-Commerce: Assist in selecting new products for e-commerce division from retail's assortment ... An Associate Buyer should expect to spend 2 years gaining experience and mastering the required ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ecommerce associate in Silver Spring, MD is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Silver Spring, MD? The most popular types of Ecommerce jobs in Silver Spring, MD are:
What are popular job titles related to Ecommerce Associate jobs in Silver Spring, MD? For Ecommerce Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Silver Spring, MD look for? The top searched job categories for Ecommerce Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Ecommerce Associate jobs? Cities near Silver Spring, MD with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
eCommerce Business Analyst

eCommerce Business Analyst

Breakthru

Linthicum, MD • Hybrid

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.

Time Type:

Full time

Remote Type:

Job Family Group:

Commercial

Job Description Summary:

This role will play a pivotal role in gathering actionable digital insights and data by market to be used in business reviews, program recaps, business planning and sales trainings. Responsibilities include analyzing sales data, customer behavior, and digital commerce trends to optimize revenue growth and customer engagement. This role focuses on leveraging analytics to enhance sales performance, improve online ordering efficiency, and drive data-driven decision-making for the eCommerce team. Additionally, understanding market trends, competitors, and eCommerce technology advancements to ensure the delivery best-in-class distributor execution.
In this role, you will need to have strong analytics background and excellent communication skills, both written and verbal. Strong problem-solving abilities and the ability to work well under pressure while handling multiple tasks simultaneously are also important.

Job Description:

This role follows a flexible hybrid schedule, with two days per week in the office and three days working from home. This role can be performed from any Breakthru Beverage Office Location.

Job Responsibilities:

  • Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for improvement.
  • Conduct deep-dive analyses on customer purchasing behaviors, segmentation, and sales funnel effectiveness.
  • Work closely with sales, marketing, and eCommerce teams to implement data-driven strategies that drive digital revenue growth.
  • Support sales teams with data-backed insights to improve digital adoption and customer engagement.
  • Collaborate with IT and business intelligence teams to ensure data accuracy and reporting automation.
  • Stay informed on industry benchmarks, competitor performance, and emerging trends in B2B digital sales.
  • Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

  • Bachelor's degree in related field and/or equivalent training and work experience
  • Minimum of 3 years of experience in in analytics possessing skills in attention to detail and the ability to process large and complex information.
  • 3+ years of project data collection, interfaces and processes
  • Strong business acumen including an understanding of sales and commercial support in the wholesale Beverage Alcohol distribution industry or similar B2B industries
  • Ability to analyze complex problems within the applications and the ability to work with other areas to isolate and resolve the problems to avoid future occurrences
  • Proficient PC skills using MS Office and other various computer programs including presentation software
  • Advanced proficiency in Microsoft Excel (VLOOKUP, formulas, pivot tables, graphic match functions)
  • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion to work across a variety of stakeholders: suppliers, partners, and internal teams
  • Utilize sound judgement and problem-solving skills
  • Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

  • Experience or knowledge in SAP and SAP Hybris

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

  • Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Salary and Benefit Statement:
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills, and prior relevant experience.
Compensation

  • Annual Salary Range: $60,000.00 - $75,000.00

Benefits

  • Medical (HMO & PPO), Dental, Vision (PPO)401(k) matching

  • Annual PTO Accrual and holidays

  • Flexible Spending Accounts (FSAs)

  • Free Life and AD&D Insurance Employee Assistance Programs

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

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