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Ecommerce Associate Jobs in Madison, WI (NOW HIRING)

Metro Market

Online Grocery Pick-Up Clerk

Madison, WI

$15 - $17.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ecommerce associate in Madison, WI is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Madison, WI? The most popular types of Ecommerce jobs in Madison, WI are:
What are popular job titles related to Ecommerce Associate jobs in Madison, WI? For Ecommerce Associate jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Madison, WI look for? The top searched job categories for Ecommerce Associate jobs in Madison, WI are:
What cities near Madison, WI are hiring for Ecommerce Associate jobs? Cities near Madison, WI with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,648 per year, or $20 per hour.

Production Associate - Full Time - North

Goodwill Industries of South Central Wisconsin

Madison, WI • On-site

$14/hr

Full-time

Re-posted 13 days ago

Job description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.
General Summary:
The Production Associate maximizes store profitability by efficiently working the process, sorting and pricing donation to provide a fresh and full store. This role helps to build skills and change lives in each of our communities.
Principal Duties & Responsibilities:
  • Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
  • Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
  • Easily identify brands and high interest items to maximize value in store or through e-commerce
  • Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
  • Communicates with material handler to bring product, empty garbage and swap out salvage containers
  • Promptly greets customers when on the sales floor and donors when in the donation center
  • Maintain a safe and clean work environment by following established 5S and safety guidelines
  • Works the process staying in station producing primary donations, as assigned
  • Works the process providing back-up to take in donations or put out product, as assigned
  • Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
  • Consistently perform all duties within the framework of our Core Values

Requirements
Knowledge, Skills & Abilities Required:
  • Ability to learn safe operation of power equipment (must be 18 years old or over)
  • Good interpersonal and customer service skills

Travel Required: No
Required education and/or work experience:
  • No experience necessary

Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.

Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at hcarman@goodwillscwi.org or (608) 852-8425.
Salary Description
$14.00 per hour ($15.00 on weekends)

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