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Ecommerce Associate Jobs in Ohio (NOW HIRING)

Senior eCommerce Specialist We are looking for a Senior eCommerce Specialist who is passionate ... Associate Referral Bonus Program * Learning and Development Opportunities * Leadership Development ...

Senior eCommerce Specialist We are looking for a Senior eCommerce Specialist who is passionate ... Associate Referral Bonus Program * Learning and Development Opportunities * Leadership Development ...

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Ecommerce Associate information

See Ohio salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ecommerce associate in Ohio is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Ohio? The most popular types of Ecommerce jobs in Ohio are:
What are popular job titles related to Ecommerce Associate jobs in Ohio? For Ecommerce Associate jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Ecommerce Associate jobs? Cities in Ohio with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,289 per year, or $18.9 per hour.

Cleveland - eCommerce Seller

Https://www.goodwillgoodskills.org/

Cleveland, OH โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

eCommerce Associate

Location: East Cleveland Warehouse

Shift: Full-time Monday-Friday, day shift

Goodwill Industries of Greater Cleveland and East Central Ohio seeks a dynamic and detail-oriented eCommerce Sales Associate to join our growing team at the East Cleveland warehouse. If you are passionate about identifying hidden treasures, enjoy working in a fast-paced environment, and want to contribute to a mission-driven organization, we'd love to hear from you!

Some of the great perks of working at Goodwill:

  • Bonus incentive plan
  • Generous paid time off
  • Employee Assistance Program
  • Employee discount
  • Medical, dental, & vision benefits at a fraction of the premium cost
  • Short-term and long-term disability insurance at no cost
  • Life insurance at no cost
  • Paid holidays
  • Retirement plan with company match incentive

About the Role

As an eCommerce Sales Associate, you will play a vital role in our online retail operation by identifying, listing, selling, and shipping collectibles and valuable items. This position supports Goodwill's mission to empower individuals through job skills training and employment services by maximizing the value of donated goods.

This position requires a work schedule of Monday - Friday, day shift.

Key Responsibilities

  • Curate, photograph, and list collectibles and valuable items for online sales platforms.
  • Accurately describe items, ensuring compelling and precise product listings.
  • Manage order fulfillment, including packing and shipping items with care and efficiency.
  • Collaborate with the eCommerce team to meet sales and productivity goals.
  • Maintain an organized, efficient workspace in a warehouse setting.
  • Uphold Goodwill's high standards for customer service and donor appreciation.

What We're Looking For

  • Education: High school diploma or equivalent required.
  • Physical Requirements:
    • Ability to frequently stand, reach, handle, and lift/carry up to 25 lbs.
    • May involve bending, squatting, pushing/pulling up to 25 lbs., and reaching shoulder height.
  • Work Environment: Warehouse.

About Goodwill

Goodwill Industries of Greater Cleveland and East Central Ohio is committed to building brighter futures through meaningful employment and training programs. By joining our team, you will be contributing to a legacy of making a difference in the community.

Goodwill is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Join us and be part of a mission-driven, fast-growing eCommerce team where your skills and passion for online sales can shine. Apply today!

Background check required.