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Ecommerce Associate Jobs in Georgia (NOW HIRING)

Kroger

e-COMMERCE/DEPARTMENT LEAD

Hoschton, GA

$53.75 - $70.25/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Floor & Decor

Category Analyst Ecommerce

Atlanta, GA · On-site

Your Work Matters As a Category Analyst, eCommerce, you won't just report on what's happening ... Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Georgia

Ecommerce Associate information

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$9

$16

$28

How much do ecommerce associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for ecommerce associate in Georgia is $16.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Georgia? The most popular types of Ecommerce jobs in Georgia are:
What are popular job titles related to Ecommerce Associate jobs in Georgia? For Ecommerce Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Georgia look for? The top searched job categories for Ecommerce Associate jobs in Georgia are:
What cities in Georgia are hiring for Ecommerce Associate jobs? Cities in Georgia with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Georgia as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $34,896 per year, or $16.8 per hour.

E-Commerce Associate

GOODWILL INDUSTRIES OF MIDDLE GA

Macon, GA • On-site

$12 - $14/hr

Other

Posted 28 days ago

Job description

The E-Commerce Associate plays a vital role in advancing Goodwill's mission by identifying, evaluating, and preparing donated merchandise for online sale. This position supports revenue growth through accurate product selection, listing, fulfillment, and customer service while modeling strong work ethic and professionalism for individuals participating in Goodwill's training and employment programs.
Through attention to detail, operational efficiency, and a commitment to quality, the E-Commerce Associate helps maximize the value of donated goods and ensures an excellent customer experience across online platforms.
Merchandise Processing & Selection
  • Retrieve donated merchandise from assigned containers.
  • Evaluate items against established e-commerce selection criteria to determine online resale potential.
  • Sort items into appropriate categories (e.g., tote box, bushel cart, salvage container).
  • Ensure non-saleable items are properly identified and routed according to organizational guidelines.
  • Maintain workflow by staging empty containers and preparing for incoming merchandise.

Online Listing & Fulfillment
  • Prepare approved merchandise for online sale, including processing media items when applicable.
  • Upload product information accurately to designated e-commerce platforms (e.g., Amazon and others).
  • Package and ship sold merchandise in a timely and professional manner.
  • Maintain accurate records related to sales, deposits, and refunds.

Workplace & Mission Support
  • Maintain a clean, safe, and organized workstation at all times.
  • Model professionalism, accountability, and strong work ethic, serving as an example to individuals participating in training or workforce development programs.
  • Support Goodwill's mission and values through daily actions and quality performance.

Education & Experience
  • High school diploma or GED preferred, but not required.
  • No prior e-commerce experience required; training provided.
  • Previous retail, warehouse, production, or customer service experience is preferred.

Knowledge & Skills
  • Basic computer and photographing skills (email, data entry, internet navigation).
  • Ability to follow written selection criteria and operational procedures.
  • Strong attention to detail when evaluating and processing merchandise.
  • Ability to meet productivity and accuracy standards.
  • Effective written communication skills for responding to customer inquiries.

Physical Requirements
  • Ability to stand for extended periods.
  • Ability to lift and move items up to 30-40 pounds.
  • Ability to bend, reach, and move throughout warehouse environment.

Behavioral Competencies
  • Reliable attendance and punctuality.
  • Positive attitude and willingness to learn.
  • Ability to work independently and as part of a team.
  • Commitment to modeling strong work ethic and supporting Goodwill's mission.

The E-Commerce Operations hours are Monday - Friday, 8A - 5P and located at 5171 Eisenhower Parkway, Macon, GA.

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