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Ecolab Customer Service Jobs in Indiana (NOW HIRING)

Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water ... Provide routine and special application service support to customers * Execute required chemistry ...

Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water ... Provide routine and special application service support to customers * Execute required chemistry ...

Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water ... Ecolab is seeking a Field Service Representative II where your hands-on skills and customer-first ...

Pest Control Technician

South Bend, IN · On-site

$18.25 - $23.25/hr

Partner with customers on best practices to identify and solve pest elimination needs * Maintain expertise in Ecolab's product and service offerings to enhance service and sales * Use handheld ...

Ecolab is seeking a Logistics Associate I to join our team in Huntington, IN . As a Logistics ... Coordinate with customer service, production, and packaging teams to ensure order accuracy and ...

Ecolab is seeking a Logistics Associate I to join our team in Huntington, IN . As a Logistics ... Coordinate with customer service, production, and packaging teams to ensure order accuracy and ...

... driven insights and world-class service to advance food safety, maintain clean and safe ... at jobs.ecolab.com/working-here . Potential Customer Requirements Notice To meet customer ...

... driven insights and world-class service to advance food safety, maintain clean and safe ... at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer ...

You'llbe responsible forrevenue and profit growth of programs and services in targeted accounts ... Ecolab company, helps customers conserve more than161 billion gallonsof water each year. We work ...

At Ecolab Life Sciences, we understand a customer's challenges and find the best solutions. Ecolab ... service performance. * Working with cross functional teams to develop tracking systems ...

The work of providing high quality fumigation services aligns with the broader Ecolab Mission to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe ...

SANITOR-1st Shift

Elwood, IN · On-site

$17.25 - $21.25/hr

... • Customer Service • Company Engagement • Quality • Cost Consciousness On the Job Training • Ecolab chemical safety and data training • Handling and identifying hazardous chemical ...

SANITOR-1st Shift

Elwood, IN · On-site

$17.25 - $21.25/hr

... • Customer Service • Company Engagement • Quality • Cost Consciousness On the Job Training • Ecolab chemical safety and data training • Handling and identifying hazardous chemical ...

Ecolab Customer Service information

See Indiana salary details

$9

$17

$25

How much do ecolab customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecolab customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecolab Customer Service representative?

To thrive as an Ecolab Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and proficiency in Microsoft Office are typically required. Outstanding interpersonal skills, patience, and a customer-focused mindset help you stand out in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and supporting Ecolab’s reputation for service excellence.

What does an Ecolab Customer Service representative do?

An Ecolab Customer Service representative assists customers with inquiries about Ecolab’s products and services, processes orders, resolves issues, and provides technical support. They act as the main point of contact between the company and its clients, ensuring customer satisfaction and timely responses to requests. Representatives also collaborate with internal teams to address customer needs and help maintain strong, ongoing relationships with Ecolab’s clients.

What is the difference between Ecolab Customer Service vs Ecolab Sales Representative?

AspectEcolab Customer ServiceEcolab Sales Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; sales experience often preferred
Work EnvironmentOffice and customer sites, focus on support and problem-solvingField and office, focus on client acquisition and sales
Job FocusHandling customer inquiries, order processing, issue resolutionGenerating leads, presenting products, closing sales

While both roles serve Ecolab clients, Customer Service focuses on supporting existing customers through inquiries and issue resolution, whereas Sales Representatives actively seek new business opportunities and promote Ecolab products. Both roles require strong communication skills and industry knowledge, but their primary objectives differ—support versus sales growth.

What are the requirements to work for Ecolab Customer Service?

Ecolab Customer Service roles typically require a high school diploma or equivalent, strong communication skills, and the ability to use computers and customer service software. Prior experience in customer service or related fields is often preferred, and a flexible schedule may be necessary depending on the shift hours.

How does the Ecolab Customer Service role typically collaborate with other departments to resolve client issues?

In the Ecolab Customer Service role, team members frequently collaborate with sales, technical support, and field service teams to address and resolve client concerns efficiently. This often involves coordinating information, escalating complex issues to subject matter experts, and following up to ensure timely solutions. Effective communication and teamwork are essential, as customer service representatives act as a central point of contact, ensuring clients receive comprehensive support and consistent experience across all touchpoints.
What are popular job titles related to Ecolab Customer Service jobs in Indiana? For Ecolab Customer Service jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Ecolab Customer Service job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Resident Service Representative

Ecolab

Hammond, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago


Ecolab rating

7.5

Company rating: 7.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

58th of 100 rated chemical manufacturers


Job description

Want to build a brighter, bolder future and cultivate your career?Join Ecolab's team and help create a world in which we all thrive.

Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water annually.We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technicalexpertisewith smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking aField Technicianto join our team inEast Chicago, IN.If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!

You will be joining a talented team thatmonitorsand maintains a variety of air and water quality systemspertaining totheField Technician.In thispositionyou will provide customers with problem solving support, generatinga high levelof customer satisfaction.

HowYou'llMake an Impact:

  • Operate, monitor, and trouble-shoot the facility and its processesin accordance withestablished procedures

  • Perform testing on lab samples, analyze and record results and datain accordance withcompany and regulatory requirements

  • Perform dailyprocess application quality analysisusing small intricate parts

  • Provide routine and special application service support to customers

  • Execute required chemistry tests

  • Log and report data

  • Maintain product inventories

  • Provide technical support to customers

  • Troubleshoot andmaintainsystems as needed

  • Use a fluke meter to check sensitivity

  • Operate a test stand verifying air and fluid leaks

Position Details:

  • Location:Hammond, Cleveland Cliffs Indiana Harbor, East Chicago, IN

  • Work week and Shift: Rotating shift work 6am - 2pm / 2pm - 10pm / 10pm - 6am

What's Unique About This Role:

  • You'llwork in a dynamic, hands-on environment with autonomy and support

  • You'llhelp customers meet sustainability goals while protecting their critical assets

  • You'llgain access to industry-leading training and development programs

Minimum Qualifications:

  • High SchoolDiploma,GEDor equivalent

  • Experience working with Microsoft Office Suite

  • Immigration Sponsorship not available for this opportunity

Preferred Qualifications:

  • Experience working independently in an industrial setting

  • Demonstrate mechanical aptitude

  • Previousexperience in Industrial Wastewater Treatment or Maintenance

  • Mechanical problem-solving experience (e.g.plumbing, electrical, HVAC, and/or mechanical experience)

  • Strong customer service skills; proven ability tointerfacepositively and professionally with the customer

  • Analyze readings and put data in a spreadsheet in a logical manner

  • Verbal and written communication skills

  • Previousexperience explainingresults of data gatherings

PhysicalRequirements of Position:

  • Lifting, pushing, pulling, and carrying up to 50 pounds chest high

  • Wearing and usinga respirator under certain conditions

  • Working in a variety of conditions including confined spaces, damp/dusty areas, and extreme temperatures

  • Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

  • Working indoors and outdoors in all seasons and weather conditions

Ecolab is committed to providing reasonableaccommodationto qualified individuals with a disability.

What'sin it For You:

  • Starting onDay 1: Access to our comprehensivebenefits packageincluding medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!

  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

  • The ability to make an impact andshape your careerwith a company that is passionate about growth

  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

About Ecolab:

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at ournearly threemillion customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed toeliminatingunnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Annual or Hourly Compensation Range

The pay range for this position is $42,000-$63,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.


Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.


Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.


What Ecolab employees say

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About Ecolab

Sourced by ZipRecruiter

Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1923