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Ecm Care Manager Jobs in Riverside, CA (NOW HIRING)

Mercy House

ECM Lead Care Manager (6481)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating all covered medical and non-medical supportive services the member needs, including physical, behavioral, dental ...

MERCY HOUSE

ECM Lead Care Manager (5869)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating medical and non-medical supportive services to meet the needs of each member. These services include physical ...

Mercy House

ECM Lead Care Manager (4618)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating medical and non-medical supportive services to meet the needs of each member. These services include physical ...

Mercy House

ECM Lead Care Manager (5869)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating medical and non-medical supportive services to meet the needs of each member. These services include physical ...

MERCY HOUSE

ECM Lead Care Manager (4618)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating medical and non-medical supportive services to meet the needs of each member. These services include physical ...

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Showing results 21-40

All JobsEcm Care JobsEcm Care Manager JobsEcm Care Manager Jobs in Riverside, CA

Ecm Care Manager information

See Riverside, CA salary details

$27.1K

$58.8K

$104.8K

How much do ecm care manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for ecm care manager in Riverside, CA is $58,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is the difference between Ecm Care Manager vs Ecm Coordinator?

AspectEcm Care ManagerEcm Coordinator
CertificationsTypically requires healthcare or case management certificationsMay require similar certifications but often less advanced
Work EnvironmentWorks directly with patients, healthcare teams, and manages care plansSupports care management processes, often in administrative or support roles
Employer & Industry UsageCommon in healthcare organizations, hospitals, and clinicsUsed in similar settings, often as support staff within care management teams

The Ecm Care Manager focuses on developing and overseeing patient care plans, working closely with healthcare providers. In contrast, the Ecm Coordinator typically supports these processes by handling administrative tasks and coordinating appointments. Both roles are essential in healthcare settings but differ in responsibilities and level of patient interaction.

What skills and qualifications are needed to be an ECM Care Manager?

To thrive as an ECM Care Manager, you need a deep understanding of care coordination, case management, and knowledge of community health resources, often supported by a degree in nursing, social work, or a related field. Familiarity with electronic case management systems, health record software, and care management certifications like CCM are typically required. Exceptional communication, problem-solving, and cultural competence are crucial soft skills for building trust and advocating for diverse patient populations. These skills ensure comprehensive, patient-centered care that improves health outcomes and navigates complex healthcare systems effectively.

What is an ECM Care Manager?

ECM Care Managers, or Enhanced Care Management Care Managers, are healthcare professionals responsible for coordinating and managing care for individuals with complex medical and social needs. They work with patients, families, and healthcare providers to develop personalized care plans, connect patients to services, and ensure they receive appropriate care. ECM Care Managers often work with populations such as those with chronic illnesses, behavioral health conditions, or those experiencing homelessness. Their goal is to improve health outcomes and reduce unnecessary hospitalizations by providing integrated, patient-centered support.

What are the main challenges ECM Care Managers face when coordinating care across multiple providers?

ECM Care Managers often encounter challenges in ensuring seamless communication among a diverse set of healthcare providers, social service agencies, and community organizations. Coordinating care for clients with complex medical and social needs requires diligent follow-up, thorough documentation, and the ability to address barriers such as transportation, housing, or language differences. Effective ECM Care Managers leverage strong organizational skills and build trusting relationships with both clients and partners to overcome these challenges and deliver comprehensive, person-centered care.
What are popular job titles related to Ecm Care Manager jobs in Riverside, CA? For Ecm Care Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Ecm Care Manager jobs in Riverside, CA look for? The top searched job categories for Ecm Care Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Ecm Care Manager jobs? Cities near Riverside, CA with the most Ecm Care Manager job openings:
Ecm Care Manager jobs near you
Infographic showing various Ecm Care Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,796 per year, or $28.3 per hour.

ECM Lead Care Manager (6481)

Mercy House

Santa Ana, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Status: Full-Time, Non-Exempt
Pay: $23.00-$25.00/hour
Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m.
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
  • Flexible medical coverage options
  • Voluntary dental, vision, life, accident, critical illness, and hospital insurance
  • Paid Time Off (PTO)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 403(b) retirement plan with up to 3% employer matching
  • Paid on-the-job training and orientation
  • Mileage reimbursement
  • Employee referral program
  • Opportunities for professional growth and advancement

Job Summary: The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating all covered medical and non-medical supportive services the member needs, including physical, behavioral, dental, developmental, oral health, long-term services and supports (LTSS), Specialty Mental Health Services, Drug Medi-Cal/Drug Medi-Cal Organized Delivery System services, Community Supports, and other services that address social determinants of health (SDOH) needs, regardless of setting. The ECM Lead Care Manager will work closely with the CalAIM Community Supports Program staff to provide team-based, patient-centered care for clients experiencing homelessness and at risk of homelessness.
Essential Duties and Responsibilities:
Client/Service Delivery
  • Maintain a minimum caseload of 17-25 individuals and meet with members as needed to complete Health Needs Assessments, Care Plans, which include short- and long-term measurable goals
  • Engage, outreach, and enroll eligible ECM members in services and help address barriers
  • Offer services where the member lives, seeks care, or finds most easily accessible, within CalOptima Health guidelines
  • Support and engage members in their treatment, including coordination for medication review and/or reconciliation, scheduling appointments, providing appointment reminders, coordinating transportation when needed for medical appointments, accompanying members to critical appointments, and identifying and helping to address other barriers to member engagement in treatment
  • Accompany members on office visits as needed and according to CalOptima Health guidelines
  • Advocate on behalf of the member with healthcare professionals and work with hospital staff on discharge plans
  • Collaborate with area hospitals, behavioral health providers, specialists, dental providers, providers of services for Long-Term Services of Support (LTSS), and other associated entities such as Community Supports, as appropriate, to coordinate member care
  • Use motivational interviewing and trauma-informed care practices
  • Monitor treatment adherence (including medication)
  • Provide health promotion and self-management training to enrolled ECM members
  • Report ECM patient progress, concerns, and needs to the multidisciplinary team to improve patient care
  • Other duties may be assigned or modified

Team/Staff Relations
  • Work as a Mercy House team member with all staff and volunteers to implement the mission and core values of the agency
  • Attend regular internal and external agency meetings
  • Work as part of a team to plan and develop resident programs
  • Work in a team environment, fast-paced environment, be flexible, adaptable to sudden changes, trustworthy, reliable, and empathetic
  • Communicate effectively with diverse populations

Administration
  • Keep accurate, up-to-date documentation on all clients, including but not limited to Health Needs Assessments and Care Plans
  • Assist with all data collection systems
  • Assure deadlines are met
  • Utilize computers and appropriate software (e.g., Microsoft Word, Outlook, Excel, PowerPoint) and/or specific systems applicable to the position
  • Respond to calls and emails in a timely manner
  • Perform tasks independently and prioritize workload

Knowledge of:
  • Confidentiality and the legal and ethical issues pertaining to case management
  • Effective documentation and guidelines

Requirements:
Education and Experience
  • Bachelor's Degree in Social Work (or related field) with experience working in chemical health, mental health, and co-occurring disorders are preferred
  • Persons with less than a BA/BS degree but with at least 2 years of direct life experience working with long-term homeless, low-income, and diverse populations and have a working knowledge of mental health and addiction issues are welcome to apply
  • Preferred skills related to outreach and engagement, care planning, care coordination, health promotion, transitional care support, member and family education, and social services coordination
  • Preferred minimum of 1 year of experience in care coordination and case management for the following populations: Individuals/Families experiencing homelessness, Individuals at risk for avoidable hospital stays (High Utilizers), Individuals with Serious Mental Health and/or SUD, Adult Nursing Facility Residents Transitioning to the Community, Adults with intellectual or developmental disabilities
  • Experience with HMIS Data Entry/CalOptima Health strongly preferred
  • Preferred experience with Housing First and Harm-Reduction strategies, Motivational Interviewing, Patient-Centered and Trauma-Informed Care, Crisis Intervention & Prevention strategies
  • Preferred experience in engaging and assisting individuals/families with acute mental illness & substance use to access/navigate health care as well as other needed services
  • Knowledge of how to use Microsoft programs and computer literacy are required

General
  • A valid CA driver's license, proof of insurance and a reliable vehicle is required. Comfortable with utilizing your own vehicle to conduct home visits, visiting clients at shelters, meeting clients out in the community etc.
  • Ability to work effectively with a diverse population; plan, organize and prioritize duties; crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
  • Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills
  • Fluency in Spanish is of significant value

Physical Requirements
  • Ability to lift items weighing up to 50 pounds
  • Prolonged periods of sitting at a desk and working on a computer

Apply