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Ecm Care Manager Jobs in Riverside, CA (NOW HIRING)

MERCY HOUSE

ECM Lead Care Manager (6481)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating all covered medical and non-medical supportive services the member needs, including physical, behavioral, dental ...

Mercy House

ECM Lead Care Manager (6481)

Santa Ana, CA · On-site

$23 - $25/hr

The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating all covered medical and non-medical supportive services the member needs, including physical, behavioral, dental ...

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All JobsEcm Care JobsEcm Care Manager JobsEcm Care Manager Jobs in Riverside, CA

Ecm Care Manager information

See Riverside, CA salary details

$27.1K

$58.8K

$104.8K

How much do ecm care manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for ecm care manager in Riverside, CA is $58,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is an ECM Care Manager?

ECM Care Managers, or Enhanced Care Management Care Managers, are healthcare professionals responsible for coordinating and managing care for individuals with complex medical and social needs. They work with patients, families, and healthcare providers to develop personalized care plans, connect patients to services, and ensure they receive appropriate care. ECM Care Managers often work with populations such as those with chronic illnesses, behavioral health conditions, or those experiencing homelessness. Their goal is to improve health outcomes and reduce unnecessary hospitalizations by providing integrated, patient-centered support.

What skills and qualifications are needed to be an ECM Care Manager?

To thrive as an ECM Care Manager, you need a deep understanding of care coordination, case management, and knowledge of community health resources, often supported by a degree in nursing, social work, or a related field. Familiarity with electronic case management systems, health record software, and care management certifications like CCM are typically required. Exceptional communication, problem-solving, and cultural competence are crucial soft skills for building trust and advocating for diverse patient populations. These skills ensure comprehensive, patient-centered care that improves health outcomes and navigates complex healthcare systems effectively.

What are the main challenges ECM Care Managers face when coordinating care across multiple providers?

ECM Care Managers often encounter challenges in ensuring seamless communication among a diverse set of healthcare providers, social service agencies, and community organizations. Coordinating care for clients with complex medical and social needs requires diligent follow-up, thorough documentation, and the ability to address barriers such as transportation, housing, or language differences. Effective ECM Care Managers leverage strong organizational skills and build trusting relationships with both clients and partners to overcome these challenges and deliver comprehensive, person-centered care.

What is the difference between Ecm Care Manager vs Ecm Coordinator?

AspectEcm Care ManagerEcm Coordinator
CertificationsTypically requires healthcare or case management certificationsMay require similar certifications but often less advanced
Work EnvironmentWorks directly with patients, healthcare teams, and manages care plansSupports care management processes, often in administrative or support roles
Employer & Industry UsageCommon in healthcare organizations, hospitals, and clinicsUsed in similar settings, often as support staff within care management teams

The Ecm Care Manager focuses on developing and overseeing patient care plans, working closely with healthcare providers. In contrast, the Ecm Coordinator typically supports these processes by handling administrative tasks and coordinating appointments. Both roles are essential in healthcare settings but differ in responsibilities and level of patient interaction.

What are popular job titles related to Ecm Care Manager jobs in Riverside, CA?

For Ecm Care Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Ecm Care Manager jobs in Riverside, CA look for?

The top searched job categories for Ecm Care Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Ecm Care Manager jobs?

Cities near Riverside, CA with the most Ecm Care Manager job openings:

Ecm Care Manager jobs near you
Infographic showing various Ecm Care Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,796 per year, or $28.3 per hour.

ECM Care Coordination Specialist

Casa de la Familia

Santa Ana, CA • On-site

Full-time

Re-posted 3 days ago

Job description

Casa de la Familia is hiring an ECM Care Coordination Specialist to join our team!
Casa de la Familia provides behavioral health and community-based services for individuals and families experiencing trauma, anxiety, depression, and other behavioral health needs. Our services include crisis intervention, individual therapy, family therapy, care coordination, advocacy, and connections to community resources.
We work with city, county, and state agencies, healthcare providers, community organizations, victim advocacy programs, and social service partners to improve access to care for underserved and underrepresented populations. Our team values cultural responsiveness, communication, collaboration, and respect for the individuals and families we serve.
Position Summary
The ECM Care Coordination Specialist supports Casa de la Familia's Enhanced Care Management (ECM) program through CalOptima. The position focuses on helping ECM members navigate healthcare, behavioral health, and community-based services while maintaining communication among members, Care Managers, providers, and community partners.
The ECM Care Coordination Specialist serves as a primary point of contact for assigned members and supports ongoing outreach, engagement, appointment coordination, resource linkage, follow-up, and documentation. The position requires consistent communication with members who may experience barriers to accessing or maintaining care.
This role is suited for an individual who enjoys working directly with people, communicates effectively, maintains organized records, and can manage multiple member needs and follow-up responsibilities.
Key Responsibilities
Responsibilities may include:
  • Conduct outreach to assigned ECM members by telephone, electronic communication, or other approved methods.
  • Assist members with engagement in the ECM program and maintain ongoing communication throughout their participation.
  • Coordinate medical, behavioral health, and community-based appointments.
  • Assist members with identifying and accessing healthcare providers and community resources.
  • Connect members with behavioral health, housing, food, transportation, social service, advocacy, and other resources based on identified needs and available programs.
  • Follow up with members regarding appointments, referrals, services, and identified care needs.
  • Communicate with Care Managers regarding member needs, barriers, progress, and changes requiring additional support.
  • Coordinate with healthcare providers, behavioral health providers, community organizations, and social service agencies as appropriate.
  • Assist members with navigating healthcare and social service systems.
  • Identify barriers affecting a member's ability to access or remain connected to services.
  • Support continuity of care by helping members maintain communication with their providers and care team.
  • Complete required documentation following member contacts, outreach attempts, referrals, coordination activities, and follow-up.
  • Maintain organized records of assigned members, pending tasks, referrals, and follow-up needs.
  • Protect member confidentiality and follow applicable privacy, organizational, and program requirements.
  • Participate in team meetings, case coordination activities, training, and program-related meetings.
  • Communicate concerns involving member safety, care needs, or service barriers to the appropriate Care Manager or supervisor.
  • Complete additional ECM-related responsibilities based on program and member needs.
What We Are Looking For
Casa de la Familia is seeking a candidate who can build professional relationships with members while maintaining consistency with follow-up and documentation. Candidates should demonstrate effective verbal and written communication skills and the ability to communicate with individuals from different cultural, socioeconomic, and personal backgrounds.
The position requires organization, attention to deadlines, and the ability to manage multiple members, appointments, referrals, and follow-up activities. Candidates should also feel comfortable communicating with healthcare providers, behavioral health professionals, community organizations, and social service agencies.
Preferred Qualifications
Preferred qualifications include:
  • Experience in care coordination, case management, behavioral health, healthcare, social services, community outreach, patient navigation, or a related field.
  • Experience working with individuals who have complex medical, behavioral health, or social service needs.
  • Experience communicating with healthcare providers, community organizations, or government agencies.
  • Knowledge of community resources and social service programs.
  • Experience documenting client or member contacts and service coordination activities.
  • Ability to manage multiple assignments and follow-up responsibilities.
  • Ability to maintain confidentiality and professional boundaries.
  • Ability to work independently while maintaining communication with the care team.
  • Bilingual or multilingual communication skills based on the needs of the populations served.
Who May Be a Good Fit
Candidates with backgrounds in care coordination, case management, social services, behavioral health, community outreach, patient navigation, healthcare administration, victim services, or community health may find their experience applicable to this position.
The role may also fit candidates who have worked directly with individuals requiring assistance navigating multiple systems and who want to continue working in community-based healthcare services.
What You Will Help Members Accomplish
As an ECM Care Coordination Specialist, you will help members understand available services, connect with providers, attend appointments, access community resources, and remain engaged with their care team.
Many members may face barriers involving healthcare access, behavioral health needs, transportation, housing, food access, communication, or coordination among multiple providers. Your role will focus on helping members address these barriers through outreach, coordination, resource linkage, and follow-up.
Join Casa de la Familia
Casa de la Familia is looking for individuals who want to contribute to community-based care and help people access services across healthcare, behavioral health, and social service systems.
If you have experience working with diverse populations, enjoy coordinating services and resources, and want a position centered on direct member support, we encourage you to apply for the ECM Care Coordination Specialist position.

Apply