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Eclerx Jobs (NOW HIRING)

eClerx

Site Reliability / DevOps Engineer

Raleigh, NC · On-site

$120K - $137K/yr

BFSI Job Summary eClerx is seeking a motivated SRE/DevOps Engineer with strong observability experience to join our growing Platform Engineering team. This team is responsible for managing cloud ...

eClerx

Business Analyst - IT

Saint Louis, MO · On-site

$80K - $90K/yr

Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt.

eClerx

Senior AI Engineer

Dallas, TX · On-site

$105K - $150K/yr

Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt.

eClerx

Full Stack Java Developer

Raleigh, NC · On-site

$90K - $120K/yr

BFSI2 Job Summary eClerx is seeking a motivated Full Stack Java Developer to join our Application Development team. This team is responsible for designing, building, enhancing, and maintaining ...

eClerx

Senior Full Stack Java Developer

Raleigh, NC · On-site

$125K - $150K/yr

BFSI2 Job Summary eClerx is seeking a motivated SeniorFull Stack Java Developer to join our Application Development team. This team is responsible for designing, building, enhancing, and maintaining ...

eClerx

Senior AI Developer

Manhattan, NY · On-site

$125K - $140K/yr

Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt.

eClerx

Associate, FCC Solutions

Manhattan, NY · Hybrid

$15.50 - $20/hr

Help translate eClerx's FCC and CLM capabilities into clear, client-specific materials and value propositions. * Advisory & Subject Matter Support * Apply practical knowledge of KYC/CDD, AML ...

eClercx

Syndicated Loans Ops Specialist

Raleigh, NC · On-site

BFSI1 Job Summary eClerx is seeking a team-oriented Loans operations candidates to join our team. Ideal candidate should have an understanding of syndicated loans business and associated client ...

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Showing results 21-40

All JobsEclerx Jobs

Eclerx information

See salary details

$31K

$161.2K

$206K

How much do eclerx jobs pay per year?

As of Aug 9, 2026, the average yearly pay for eclerx in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Eclerx vs Data Analyst?

AspectEclerxData Analyst
Required CredentialsBachelor's degree in related field, certifications like Excel, SQLBachelor's degree in statistics, mathematics, or related field, certifications like Excel, SQL
Work EnvironmentData processing centers, client offices, remote optionsOffice settings, remote work, client sites
Employer & Industry UsageBusiness process outsourcing, analytics servicesCorporate, finance, marketing, healthcare sectors
Common Search & ComparisonYesYes

Both Eclerx and Data Analyst roles require similar skills, certifications, and work environments. Eclerx often focuses on outsourcing analytics and data processing services, while Data Analysts are employed across various industries analyzing data to support business decisions. The roles overlap in skills but differ slightly in scope and industry focus.

What is eClerx?

eClerx is a global business process management company that provides critical business operations services to clients in industries such as financial services, retail, media, and technology. The company offers a range of services including data management, analytics, automation, and process optimization. eClerx helps organizations improve efficiency, reduce costs, and enhance service quality by leveraging technology and skilled professionals. Their solutions are tailored to client needs and often involve both onshore and offshore delivery models.

What are some common challenges faced by professionals working at eClerx, and how can they be addressed?

Professionals at eClerx often work in fast-paced environments handling multiple projects for global clients, which can present challenges such as tight deadlines and shifting priorities. Effective time management, clear communication with team members, and proactive problem-solving are crucial to overcoming these obstacles. Additionally, staying updated on process improvements and leveraging available training resources can help employees adapt and thrive in their roles. Collaborating closely with cross-functional teams also supports smoother project execution and knowledge sharing.

What are the key skills and qualifications needed to thrive as an eClerx analyst, and why are they important?

Success as an eClerx analyst requires strong analytical skills, attention to detail, and a relevant bachelor's degree, often in commerce, finance, or a technical field. Familiarity with data analysis tools (like Excel, SQL), CRM platforms, and industry-specific software is typically necessary. Effective communication, problem-solving abilities, and adaptability help individuals excel in team-based and client-facing environments. These skills ensure precise data processing, insightful reporting, and high-quality service delivery for clients in a dynamic outsourcing industry.
What cities are hiring for Eclerx jobs? Cities with the most Eclerx job openings:
What states have the most Eclerx jobs? States with the most job openings for Eclerx jobs include:
What job categories do people searching Eclerx jobs look for? The top searched job categories for Eclerx jobs are:
Eclerx jobs near you
Infographic showing various Eclerx job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Supervisor, Customer Service - Financial Services

eClerx

Fayetteville, NC • On-site

Full-time

Posted 4 days ago

Job description

Supervisor, Customer Service - Financial Services

Location: Fayetteville, US

Type: Full-time

Summary

The Customer Service Supervisor is responsible for leading and overseeing a team of customer service representatives supporting the bank's Wealth Management clients. This role ensures the delivery of exceptional client service, efficient call center operations, regulatory compliance, and achievement of departmental performance goals. The Supervisor serves as a coach, mentor, and subject matter resource for team members while fostering a client-centric culture focused on service excellence, operational efficiency, and risk management.

Responsibilities

  • Supervise, coach, and develop a team of customer service representatives serving Wealth Management clients

  • Conduct regular performance evaluations, one-on-one meetings, and coaching sessions

  • Ensure delivery of exceptional service to high-net-worth individuals, trust clients, investment clients, and financial advisors

  • Resolve escalated client concerns and service issues in a timely and professional manner

  • Partner with Wealth Advisors, Trust Officers, Portfolio Managers, and other stakeholders to ensure seamless client experiences

  • Monitor call volume, service levels, response times, and overall performance metrics

  • Identify process improvement opportunities to enhance client satisfaction and operational efficiency

  • Maintain compliance with banking regulations, internal policies, privacy requirements, and Wealth Management procedures

  • Monitor and mitigate operational risks within client service processes

  • Track KPIs (call quality, client satisfaction, first-call resolution, service level attainment, average handle time, employee productivity) and develop action plans to improve team performance.

Requirements

  • Bachelor's degree in Business, Finance, Management, Communications, or a related field preferred

  • Excellent leadership, coaching, and employee development skills

  • Exceptional verbal and written communication abilities

  • Strong problem-solving and conflict-resolution skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Proficiency with CRM systems, call center technology, Microsoft Office applications, and operational reporting tools

How to Apply

  • Click "Apply Now" to submit your resume through our career site
  • Be sure to include any relevant experience that aligns with the role.
  • Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com  

You can also find us on:

https://www.linkedin.com/company/eclerx/ 

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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