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Easy Tech Associate Jobs in Cleveland, OH (NOW HIRING)

Manufacturing Test Technician

Mentor, OH ยท On-site

$20 - $25/hr

Description Who We Are Process Technology is a global leader designing and manufacturing cutting ... Do what's right versus what's easy. Hold yourself and others accountable. * Drive Results - Display ...

Who We Are Process Technology is a global leader designing and manufacturing cutting edge thermal ... Do what's right versus what's easy. Hold yourself and others accountable. * Drive Results - Display ...

Travel Cath Lab Tech

Akron, OH ยท On-site

$2.1K - $2.9K/wk

Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care * Clinical ... We accomplish this through our total dedication to our clients and field associates, our over 15 ...

Shipping & Receiving

Mayfield, OH ยท On-site

$20 - $22/hr

Description Who We Are Process Technology is a global leader designing and manufacturing cutting ... Do what's right versus what's easy. Hold yourself and others accountable. * Drive Results - Display ...

Shipping & Receiving

Mentor, OH ยท On-site

$18 - $22/hr

Description Who We Are Process Technology is a global leader designing and manufacturing cutting ... Do what's right versus what's easy. Hold yourself and others accountable. * Drive Results - Display ...

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Easy Tech Associate information

See Cleveland, OH salary details

$11

$21

$33

How much do easy tech associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for easy tech associate in Cleveland, OH is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.99 per hour, depending on experience, location, and employer.

What is an Easy Tech Associate?

Easy Tech Associates are retail employees, typically at Staples stores, who specialize in providing technology support and services to customers. Their responsibilities include assisting customers with computer and technology purchases, performing basic tech repairs, troubleshooting issues, and offering advice on tech products. Easy Tech Associates are expected to have strong customer service skills and a good understanding of current technology trends and products. They help ensure customers have a positive experience when dealing with tech-related needs in the store.

What are the key skills and qualifications needed to thrive as an Easy Tech Associate, and why are they important?

To thrive as an Easy Tech Associate, you need a solid understanding of consumer electronics, basic troubleshooting skills, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, device setup software, and common operating systems is typically required. Outstanding customer service, patience, and effective communication help you address customer concerns and explain technical solutions clearly. These abilities ensure customers receive efficient tech support and positive experiences, driving store success and repeat business.

What are some common challenges Easy Tech Associates face when assisting customers, and how can they best handle these situations?

Easy Tech Associates often encounter customers who are frustrated or confused about their technology issues. The key challenge is to communicate technical solutions in an easy-to-understand way while maintaining patience and professionalism. Associates can best handle these situations by actively listening to the customer's concerns, asking clarifying questions, and breaking down solutions into manageable steps. Building strong customer rapport and staying up to date with the latest tech products also helps ensure positive interactions and effective problem-solving.

What is the difference between Easy Tech Associate vs Help Desk Technician?

AspectEasy Tech AssociateHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often requires similar certifications, sometimes more advanced
Work EnvironmentRetail stores, tech support centers, on-site customer supportCorporate IT departments, remote or on-site support
Job ResponsibilitiesAssist customers with hardware/software issues, basic troubleshootingDiagnose and resolve technical issues, escalate complex problems

Easy Tech Associates and Help Desk Technicians share similar certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in the setting and scope: Easy Tech Associates often work directly with retail or on-site customers, while Help Desk Technicians typically support internal company users, often in corporate IT environments.

Which easy tech associate job is easy to get?

Entry-level tech associate positions that require minimal experience, such as retail tech support or basic customer service roles, tend to be easier to obtain. These jobs often prioritize basic technical knowledge, good communication skills, and a willingness to learn, with some roles offering on-the-job training and certifications like CompTIA A+ to improve chances of hiring.

What cities near Cleveland, OH are hiring for Easy Tech Associate jobs?

Cities near Cleveland, OH with the most Easy Tech Associate job openings:

Infographic showing various Easy Tech Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,769 per year, or $21 per hour.

Manufacturing Test Technician

Process Technology

Mayfield, OH โ€ข On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 5 days ago


Job description

Description
Who We Are
Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow's products possible. Our company is a global sales organization with facilities based in Mentor, Mayfield and Willoughby, OH, and Flushing, NY. We are a tight-knit team that thrives on positive collaboration and open communication.
Our Values:
  • Growth -Think big. Make a difference. Always continue learning personally and professionally. View mistakes as opportunities to improve.
  • Ownership -Own decisions, actions, and failures. Do what's right versus what's easy. Hold yourself and others accountable.
  • Drive Results - Display urgency, take action, achieve results. Challenge the status quo, take initiative, and make things happen. Focus on what matters most. Solve the biggest problems to make a difference.
  • Innovation -Find a better way every day. Think differently. Imagination will take you everywhere!
  • Teamwork -ONE Company. ONE Team. ONE Goal. Engage cross-functionally and throughout all levels. Work together to win.

Who You Are
In this role, you will be a results-oriented team player who drives accountability, quality, and efficiency within your department and across the Company. You will be a strong communicator who enjoys working with others to improve various aspects of the company.
If our values and vision resonate, and peek at your passions, take the first step and apply!
Role Responsibilities
As a Manufacturing Test Technician you will be responsible for soldering printed circuit boards, producing high quality work products, process improvement and more!
The Manufacturing Test Technician position is part of the Test Team. This is a full-time, non-exempt position, located in our Mayfield, Ohio office. This position will require a broad range of responsibilities to ensure success. Including, but not limited to these functionalities:
  • Perform simple to complex assembly & test operations, as required.
  • Test and inspect product to ensure specifications are met.
  • Testing of electronic assemblies.
  • Report any deficiency and discrepancies to the Process Expert or Production Supervisor.
  • Follow department processes to ensure ISO compliance.
  • Use basic judgment in quality analysis and communicate with Process Expert.
  • Adhere to and comply with all ISO and Company policies and safety regulations.
  • Maintain clean, neat, safe, and orderly work area.
  • Display excellent communication skills with all team members.
  • Attend and participate in required training and meetings.
  • Recommend measures to improve production methods, equipment performance, and quality of product.
  • Suggests changes in working conditions and use of equipment to increase efficiency.
  • Recommends changes in wiring or installation specifications to simplify assembly and maintenance.
  • Capable of performing all duties listed including prototype designs, standard products, and auxiliary equipment.
  • Documents revisions to design, ensures schematics are updated via ISO procedures.
  • Enters information on production records, logs, and other report forms.
  • Recognition of nonconforming products and services.
  • Perform other duties as assigned.

Required Skills and Qualifications:
  • Education:
    • High School/GED diploma required.
    • Associates degree or equivalent in Electronics, course certification in Electronics, Military related electronics training is preferred.
  • Experience:
    • Minimum of 3 years of testing equipment experience without continued education background.
    • 2 or more years of experience with the use of electronic test equipment (e.g. oscilloscopes, digital multi-meters, calibrators, etc.)
    • Familiarity with power electronics is a plus.
    • Ability to setup and/or program test equipment.
    • Ability to read and understand electronic schematics and interpret other technical documentation.
    • Ability to troubleshoot analog and digital electronic circuits to the component level.
    • Ability to lift equipment up to 50 pounds
  • Soft Skills:
    • Strong problem-solving and analytical skills.
    • Excellent communication and leadership abilities.
    • Experience in project management and process improvement.

Systems Used
  • Microsoft Suite (Outlook, Word, PPT, Excel)
  • CSI
  • UKG
  • Various proprietary test programs and utilities.

Work Environment:
  • Fast-paced, high-tech manufacturing environment.
  • Requires working closely with production and engineering teams on-site.
  • Occasional travel may be required to supplier or customer sites.

Compensation and Benefits
This position is full-time, hourly, non-exempt. We offer a competitive compensation and benefits package, including health, dental, vision, and retirement plans. Compensation typically follows industry median for Northeast Ohio/the Great Lakes region.
General Notices
Process Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identify, national origin, disability, or veteran status.
In accordance with federal law, we participate in the E-Verify program to confirm the employment eligibility of all newly hired Team Members. E-Verify is an internet-based system operated by the U.S. Department of Homeland Security (DHS) and the Social Security Administration (SSA).