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Eap Intake Specialist Jobs (NOW HIRING)

Revecore Technologies

Intake Specialist

Denver, CO · On-site

$20 - $22/hr

... Revecore's Intake Specialist, you will: Manage the initial intake of applicant and client ... EAP) site. * Assist with outgoing mail and administrative duties as needed. * Assist in special ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

SUMMARY: The Intake Specialist is responsible for the screening and placement of children in ... Free employee assistance program through National EAP * Insurance discounts for our staff and their ...

Revecore Technologies

Intake Specialist

Denver, CO · On-site

$20 - $22/hr

... Revecore's Intake Specialist, you will: Manage the initial intake of applicant and client ... EAP) site. * Assist with outgoing mail and administrative duties as needed. * Assist in special ...

HGreg.com

AUTOMOTIVE INTAKE SPECIALIST

West Palm Beach, FL · On-site

$17.25 - $23/hr

Automotive Intake Specialist As an Automotive Intake Specialist, you will be responsible for the ... Employee Assistance Program (EAP) * Supplemental Personal Accident Insurance Schedule * 8-hour ...

McAlister Institute

Intake Specialist

Lemon Grove, CA · On-site

$18.25 - $24.50/hr

The Intake Specialist is a critical first point of contact for clients entering services at all of ... EAP Key Responsibilities: * Uphold and promote the mission, philosophy, values, and direction of ...

McAlister Institute

Intake Specialist

Lemon Grove, CA · On-site

$21 - $30/hr

The Intake Specialist is a critical first point of contact for clients entering services at all of ... EAP Key Responsibilities: * Uphold and promote the mission, philosophy, values, and direction of ...

Wellpoint Care Network

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Our next Intake Specialist will be responsible for the client registration and intake process ... Maintains database and routinely follows up on prior authorizations, EAP authorizations, single ...

McAlister Institute

Intake Specialist

Lemon Grove, CA

$21 - $30/hr

The Intake Specialist is a critical first point of contact for clients entering services at all of ... EAP Key Responsibilities: * Uphold and promote the mission, philosophy, values, and direction of ...

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Eap Intake Specialist information

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How much do eap intake specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for eap intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an EAP Intake Specialist do?

An EAP Intake Specialist is responsible for handling the initial contact with employees seeking assistance through an Employee Assistance Program (EAP). They gather preliminary information, assess the employee's needs, provide information about available services, and help connect them with appropriate counselors or resources. EAP Intake Specialists play a critical role in ensuring employees receive timely and confidential support for issues such as mental health, substance abuse, or work-related stress. Their work helps improve employee well-being and workplace productivity.

What is the difference between Eap Intake Specialist vs Eap Case Manager?

AspectEap Intake SpecialistEap Case Manager
CredentialsHigh school diploma or equivalent; certifications may be preferredHigh school diploma or equivalent; additional certifications may be required
Work EnvironmentOffice setting, phone and computer-based tasksOffice or community settings, direct client interaction
Employer & IndustryEmployee Assistance Programs, mental health providersHealthcare organizations, mental health agencies
Primary FocusIntake, screening, scheduling appointmentsOngoing case management, treatment planning

In summary, Eap Intake Specialists primarily handle initial client intake and scheduling, while Eap Case Managers focus on ongoing client support and treatment coordination. Both roles require similar credentials and are common in mental health and employee assistance industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an EAP Intake Specialist?

To thrive as an EAP Intake Specialist, you need strong knowledge of mental health principles, crisis intervention skills, and a background in psychology, counseling, or social work, typically supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and call center systems is commonly required. Excellent communication, active listening, empathy, and problem-solving abilities are crucial soft skills for effectively supporting clients in distress. These skills ensure accurate assessment, timely referrals, and compassionate support, which are essential for client well-being and organizational effectiveness.

Do you need a degree to be an Eap Intake Specialist?

Typically, an EAP Intake Specialist does not require a specific degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, customer service, and knowledge of mental health or employee assistance programs can be important, and some roles may prefer or require additional certifications or training. Requirements can vary by employer and location.

What are the most common challenges faced by EAP Intake Specialists when handling initial client calls, and how can these be addressed?

EAP Intake Specialists often encounter challenges such as managing high call volumes, assessing urgent situations quickly, and supporting clients who may be in distress or crisis. To handle these effectively, specialists rely on active listening, empathy, and clear communication while following established protocols for escalation and confidentiality. Regular training, peer support, and supervision help them stay updated on best practices and maintain resilience in a fast-paced environment.
More about Eap Intake Specialist jobs
What cities are hiring for Eap Intake Specialist jobs? Cities with the most Eap Intake Specialist job openings:
What states have the most Eap Intake Specialist jobs? States with the most job openings for Eap Intake Specialist jobs include:
What job categories do people searching Eap Intake Specialist jobs look for? The top searched job categories for Eap Intake Specialist jobs are:
Eap Intake Specialist jobs near you
Infographic showing various Eap Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Revecore Technologies

Denver, CO • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Revecore rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Our Company:
Start your next chapter at Revecore! For over 25 years, we've been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.
As part of our team, you'll be rewarded with:
  • Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment
  • 12 paid holidays and flexible paid time off
  • 401(k) contributions
  • Employee Resource Groups that build community
  • Career growth opportunities
Location: Hybrid - Denver, CO (onsite Tuesday and Thursday; work from home remaining days)
Pay: $20-22.00/hour
As Revecore's Intake Specialist, you will:
Manage the initial intake of applicant and client applications, with a focus on the accurate collection, verification, and uploading of critical documentation, as well as the precise creation of client accounts within Advocate 20/20. This role requires exceptional attention to detail, strong data entry skills, and a commitment to maintaining data integrity and compliance.
The Role:
  • Maintain tracking of Disability applications submitted to Action Review Group (ARG).
  • Maintain tracking of Income Trust Reviews submitted to the Department of Health Care Policy and Financing (HCPF).
  • Assist with inquiries received from clients and pull information from the State of Colorado system.
  • Search the Colorado Benefits Management System (CBMS) for cases and/or inquiries as needed
  • Manage incoming calls, voicemail messages, and fax messages for the Eligibility Application Partner (EAP) site.
  • Assist with outgoing mail and administrative duties as needed.
  • Assist in special projects internally and externally for the EAP site escalation and/or process.
  • Attend company and/or facility compliance training, as well as training provided by the State of Colorado to retain READ access.
  • Use reference materials available on Advocate 20/20, CBMS, and the HCPF website effectively and regularly.
  • Effectively use computer systems including company database systems, hospital systems, and the CBMS database.
  • Locate, understand, and interpret written information in a variety of formats including manuals, reports, and graphs.
  • Follow current HIPAA guidelines.
You'll be successful if you have:
  • High school diploma or GED
  • Healthcare, eligibility tracking, or facility administration experience.
  • 1-2 years of experience in data entry, administrative support, or intake processing.
  • Proven ability to spot discrepancies in complex documentation and enter data rapidly without sacrificing accuracy.
  • Strong familiarity with database management systems, document scanning/imaging software, and standard office applications.
  • MS Office proficiency.
  • Strong typing and documentation skills.
  • Exemplary customer service and strong written and verbal communication skills.
  • Strong time management and organizational skills.
It would be great if you also have:
  • Bilingual English / Spanish
Work at Home Requirements:
  • A quiet, distraction-free environment to work from in your home.
  • A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.
  • The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.

Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.
Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.

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