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Eap Intake Specialist Jobs (NOW HIRING)

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates ...

MercyFirst

Intake Specialist

Syosset, NY

$54K - $57K/yr

Intake Specialist ID: 101137 Location: Syosset, NY Department: PQI More about this job ... Free employee assistance program through National EAP * Insurance discounts for our staff and their ...

Integral Care

Intake Specialist - QMHP

Austin, TX · On-site

$24.18 - $25.39/hr

Intake Specialist - QMHP Job Number: 26-12605 Job Summary: Intake specialists utilize a person ... Employee Assistance Program (EAP) * 403(b) retirement account * Gold's Gym membership discount

Chicago Public Schools

Intake Specialist

Chicago, IL · On-site

$18.25 - $24.50/hr

The Intake Specialist will be held accountable for the following responsibilities: * Intake and ... Medical Plan Options Pharmacy Dental Vision Behavioral Health & EAP Employee Wellness Program ...

LHH US

Medical Intake Specialist

Portland, OR

$20 - $23/hr

Medical Intake Specialist LHH Recruitment Solutions is hiring a Medical Intake Specialist for our ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

LHH US

Medical Intake Specialist

Portland, OR · On-site

$20 - $23/hr

Medical Intake Specialist LHH Recruitment Solutions is hiring a Medical Intake Specialist for our ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

Wellpoint Care Network

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist Our next Intake Specialist will be responsible for the client registration and ... network, EAP, Prior Authorizations, Single Case Agreements, etc. * Experience performing clinic ...

Community Action of Greater Indianapolis

Be Seen First

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

POSITION SUMMARY The Outreach/Intake Specialist plays a vital role in connecting eligible clients ... ELIGIBILITY SCREENING & APPLICATION SUPPORT Generate EAP-approved client lists in WAP Link and ...

Revecore Technologies

Intake Specialist

Denver, CO · On-site

$20 - $22/hr

... Revecore's Intake Specialist, you will: Manage the initial intake of applicant and client ... EAP) site. * Assist with outgoing mail and administrative duties as needed. * Assist in special ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

SUMMARY: The Intake Specialist is responsible for the screening and placement of children in ... Free employee assistance program through National EAP * Insurance discounts for our staff and their ...

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Eap Intake Specialist information

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How much do eap intake specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for eap intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does an EAP Intake Specialist do?

An EAP Intake Specialist is responsible for handling the initial contact with employees seeking assistance through an Employee Assistance Program (EAP). They gather preliminary information, assess the employee's needs, provide information about available services, and help connect them with appropriate counselors or resources. EAP Intake Specialists play a critical role in ensuring employees receive timely and confidential support for issues such as mental health, substance abuse, or work-related stress. Their work helps improve employee well-being and workplace productivity.

What are the key skills and qualifications needed to thrive as an EAP Intake Specialist?

To thrive as an EAP Intake Specialist, you need strong knowledge of mental health principles, crisis intervention skills, and a background in psychology, counseling, or social work, typically supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and call center systems is commonly required. Excellent communication, active listening, empathy, and problem-solving abilities are crucial soft skills for effectively supporting clients in distress. These skills ensure accurate assessment, timely referrals, and compassionate support, which are essential for client well-being and organizational effectiveness.

What are the most common challenges faced by EAP Intake Specialists when handling initial client calls, and how can these be addressed?

EAP Intake Specialists often encounter challenges such as managing high call volumes, assessing urgent situations quickly, and supporting clients who may be in distress or crisis. To handle these effectively, specialists rely on active listening, empathy, and clear communication while following established protocols for escalation and confidentiality. Regular training, peer support, and supervision help them stay updated on best practices and maintain resilience in a fast-paced environment.

What is the difference between Eap Intake Specialist vs Eap Case Manager?

AspectEap Intake SpecialistEap Case Manager
CredentialsHigh school diploma or equivalent; certifications may be preferredHigh school diploma or equivalent; additional certifications may be required
Work EnvironmentOffice setting, phone and computer-based tasksOffice or community settings, direct client interaction
Employer & IndustryEmployee Assistance Programs, mental health providersHealthcare organizations, mental health agencies
Primary FocusIntake, screening, scheduling appointmentsOngoing case management, treatment planning

In summary, Eap Intake Specialists primarily handle initial client intake and scheduling, while Eap Case Managers focus on ongoing client support and treatment coordination. Both roles require similar credentials and are common in mental health and employee assistance industries, but they differ in scope and responsibilities.

More about Eap Intake Specialist jobs

What cities are hiring for Eap Intake Specialist jobs?

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What states have the most Eap Intake Specialist jobs?

States with the most job openings for Eap Intake Specialist jobs include:

What job categories do people searching Eap Intake Specialist jobs look for?

The top searched job categories for Eap Intake Specialist jobs are:

Eap Intake Specialist jobs near you
Infographic showing various Eap Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Intake Specialist

Rogers Behavioral Health

Milwaukee, WI • On-site

$17.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 3 days ago. Applications are no longer accepted.

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

750th of 898 rated healthcare providers

Job description

Intake Specialist

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who serves as the first point of contact at the facility for all patients and families seeking services. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team. The Intake Specialist gains career experience to develop and progress with a nationally recognized behavioral health leader.

Job Responsibilities:

Welcome patients and caregivers, ensuring a positive and seamless admission process.

Collect, verify, and input medical, insurance, and demographic information with accuracy.

Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms).

Register patients and manage documents using the Cerner system.

Conduct safety checks and assist with belongings searches as needed.

Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.

Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues.

Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.

Explain insurance coverage to patients and handle related inquiries.

Provide clear documentation and communicate cases requiring special attention.

Participate in on-call, weekend, and holiday coverage as scheduled.

Other Requirements:

Professional demeanor and adherence to hospital policies.

Knowledge of Joint Commission standards and willingness to participate in training.

Commitment to the mission of Rogers Behavioral Health and patient care excellence.

Schedule: 3-11:30 PM Shift Tuesday - Thursday, Saturday & Sunday every other week.

Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply!

High school diploma or equivalent required. Bachelor's degree preferred.

Mental Health experience preferred.

Computer skills required, including word processing.

Previous experience in insurance, billing preferred.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

What Rogers Behavioral Health employees say

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