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Eap Intake Counselor Jobs in Silver Spring, MD (NOW HIRING)

Merakey

Program Manager

Upper Marlboro, MD · On-site

$62K - $68K/yr

Oversee participant intake and assessment processes to ensure a comprehensive understanding of ... Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP)

ARC Health

Licensed Psychotherapist

Arlington, VA · On-site

$43 - $85/hr

Licensed Psychotherapist Psychologist, LCSW, LMFT, LPC, or LPCC Compensation (paid bi-weekly): LMFT ... Employee Assistance Program (EAP) with confidential mental health and life support resources*

Youth Advocate Programs

Program Director

Washington, DC · On-site

$57K/yr

Oversee intake, assessment, and service planning processes, including interviewing participants ... Master's degree in Social Work, Psychology, Counseling, or a related field is preferred (or ...

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Eap Intake Counselor information

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How much do eap intake counselor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for eap intake counselor in Silver Spring, MD is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.87 per hour, depending on experience, location, and employer.

What is an EAP Intake Counselor?

EAP Intake Counselors are mental health professionals who serve as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). They conduct initial assessments, provide crisis intervention, and connect individuals with appropriate resources or counseling services. Their role is crucial in ensuring employees receive timely support for personal, work-related, or mental health concerns. EAP Intake Counselors maintain confidentiality and often help guide employees toward longer-term care or support if needed.

What are the key skills and qualifications needed to thrive as an EAP Intake Counselor?

To thrive as an EAP Intake Counselor, you need a background in psychology, counseling, or social work, often supported by relevant licensure or certification such as LPC, LCSW, or LMFT. Familiarity with case management systems, clinical documentation software, and telephone intake protocols is typically required. Strong active listening, empathy, and crisis intervention skills help you effectively assess client needs and provide immediate support. These skills are essential to ensure timely, accurate assessments and to connect individuals with appropriate resources during times of personal or workplace stress.

What are the main challenges EAP Intake Counselors face when handling high volumes of client calls?

EAP Intake Counselors often manage fluctuating call volumes, which can be especially challenging during peak periods or times of increased organizational stress. Maintaining empathy and active listening skills while efficiently assessing client needs requires strong emotional resilience and time management. To address these challenges, counselors typically follow structured protocols and rely on support from their clinical teams, ensuring that clients receive timely and appropriate referrals. Regular supervision and peer support are also integral to managing stress and maintaining professional well-being in this fast-paced environment.

What is the difference between Eap Intake Counselor vs Employee Assistance Program (EAP) Counselor?

AspectEap Intake CounselorEmployee Assistance Program (EAP) Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; licensure may be preferredUsually requires a master's degree in counseling, social work, or psychology; licensure or certification often necessary
Work EnvironmentInitial client intake, assessment, and referral within EAP settingsProviding ongoing counseling, support, and intervention for employees facing personal or work-related issues
Employer & Industry UsageUsed by organizations to screen and refer employees to appropriate resourcesUsed by organizations to deliver direct counseling services to employees and their families

The main difference is that an Eap Intake Counselor focuses on initial assessments and referrals, while an EAP Counselor provides ongoing counseling and support. Both roles are essential in employee assistance programs but differ in scope and responsibilities.

How to become an EAP intake counselor?

To become an EAP intake counselor, candidates typically need a bachelor's degree in psychology, social work, or a related field, along with experience in counseling or mental health services. Certification or training in employee assistance programs and strong communication skills are also important for this role.

What is it like to be an EAP intake counselor?

An EAP intake counselor is responsible for assessing employee needs, providing initial support, and guiding individuals to appropriate mental health or wellness services. The role involves active listening, documentation, and often requires knowledge of counseling techniques and confidentiality protocols. Typically, the position is performed in an office or remote setting with regular working hours.

What are popular job titles related to Eap Intake Counselor jobs in Silver Spring, MD?

For Eap Intake Counselor jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Eap Intake Counselor jobs in Silver Spring, MD look for?

The top searched job categories for Eap Intake Counselor jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Eap Intake Counselor jobs?

Cities near Silver Spring, MD with the most Eap Intake Counselor job openings:

Eap Intake Counselor jobs near you
Infographic showing various Eap Intake Counselor job openings in Silver Spring, MD as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $47,276 per year, or $22.7 per hour.

Substance Use Disorder Therapist

Sterling, VA • On-site

HEALTH CONNECT AMERICA, INC
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about HEALTH CONNECT AMERICA, INCexternal

$51K - $64K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Overview: Join Our Impactful Team at Health Connect America!
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are - in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Our Brands
Responsibilities: The Substance Use Disorder Therapist work under the supervision of a Licensed staff approved by the Virginia Board of Counseling or Social Work. The Substance Use Disorder Therapist will assist with assessments, facilitate group sessions, individual services and other program services for clients who suffer from addiction.
  • Perform intake screening and assist with assessments unless otherwise assigned to a central intake staff.
  • Perform and assist with program administrative functions including but not limited to psychosocial assessments and admission documentation, contacts with all referral sources and family, urine drug screens, and ensure that treatment has been authorized with the payer source both initial and concurrent.
  • Take an active role in psychoeducational programming to include didactic, audio visual, and other formats of teaching that are appropriate for this level of care.
  • Perform and assist with the clinical group process portion of the program using industry recognized therapeutic modalities and interventions.
  • Perform and assist with individual and family sessions as needed.
  • Perform and assist with the weekly family education and weekly programs.
Qualifications:
  • Master's degree in human services or related field.
  • Must be approved by the state of VA to be a Resident in Counseling (LPC Resident) or approved to be a Supervisee in Social Work (LCSW-Supervisee).
Be Well with HCA:
  • We recognize the importance of self-care and work/life balance.
  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
  • Additional benefits include:
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

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