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Eap Intake Counselor Jobs in Silver Spring, MD (NOW HIRING)

Saic

Mental Health Clinician

Fort Belvoir, VA · On-site

$80K - $120K/yr

... mental health services, including intake assessments, short-term counseling, and adult ... EAP experience is strongly preferred. * Active, unrestricted license in one of the 50 U.S. states ...

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Eap Intake Counselor information

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How much do eap intake counselor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for eap intake counselor in Silver Spring, MD is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.87 per hour, depending on experience, location, and employer.

What is an EAP Intake Counselor?

EAP Intake Counselors are mental health professionals who serve as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). They conduct initial assessments, provide crisis intervention, and connect individuals with appropriate resources or counseling services. Their role is crucial in ensuring employees receive timely support for personal, work-related, or mental health concerns. EAP Intake Counselors maintain confidentiality and often help guide employees toward longer-term care or support if needed.

What are the key skills and qualifications needed to thrive as an EAP Intake Counselor?

To thrive as an EAP Intake Counselor, you need a background in psychology, counseling, or social work, often supported by relevant licensure or certification such as LPC, LCSW, or LMFT. Familiarity with case management systems, clinical documentation software, and telephone intake protocols is typically required. Strong active listening, empathy, and crisis intervention skills help you effectively assess client needs and provide immediate support. These skills are essential to ensure timely, accurate assessments and to connect individuals with appropriate resources during times of personal or workplace stress.

What are the main challenges EAP Intake Counselors face when handling high volumes of client calls?

EAP Intake Counselors often manage fluctuating call volumes, which can be especially challenging during peak periods or times of increased organizational stress. Maintaining empathy and active listening skills while efficiently assessing client needs requires strong emotional resilience and time management. To address these challenges, counselors typically follow structured protocols and rely on support from their clinical teams, ensuring that clients receive timely and appropriate referrals. Regular supervision and peer support are also integral to managing stress and maintaining professional well-being in this fast-paced environment.

What is the difference between Eap Intake Counselor vs Employee Assistance Program (EAP) Counselor?

AspectEap Intake CounselorEmployee Assistance Program (EAP) Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; licensure may be preferredUsually requires a master's degree in counseling, social work, or psychology; licensure or certification often necessary
Work EnvironmentInitial client intake, assessment, and referral within EAP settingsProviding ongoing counseling, support, and intervention for employees facing personal or work-related issues
Employer & Industry UsageUsed by organizations to screen and refer employees to appropriate resourcesUsed by organizations to deliver direct counseling services to employees and their families

The main difference is that an Eap Intake Counselor focuses on initial assessments and referrals, while an EAP Counselor provides ongoing counseling and support. Both roles are essential in employee assistance programs but differ in scope and responsibilities.

How to become an EAP intake counselor?

To become an EAP intake counselor, candidates typically need a bachelor's degree in psychology, social work, or a related field, along with experience in counseling or mental health services. Certification or training in employee assistance programs and strong communication skills are also important for this role.

What is it like to be an EAP intake counselor?

An EAP intake counselor is responsible for assessing employee needs, providing initial support, and guiding individuals to appropriate mental health or wellness services. The role involves active listening, documentation, and often requires knowledge of counseling techniques and confidentiality protocols. Typically, the position is performed in an office or remote setting with regular working hours.

What are popular job titles related to Eap Intake Counselor jobs in Silver Spring, MD?

For Eap Intake Counselor jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Eap Intake Counselor jobs in Silver Spring, MD look for?

The top searched job categories for Eap Intake Counselor jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Eap Intake Counselor jobs?

Cities near Silver Spring, MD with the most Eap Intake Counselor job openings:

Eap Intake Counselor jobs near you
Infographic showing various Eap Intake Counselor job openings in Silver Spring, MD as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $47,276 per year, or $22.7 per hour.

Mental Health Therapist and Clinical Intake Specialist

Silver Spring, MD • On-site

Mary's Center
Health Care and Social Assistance • 201 - 500 employees
Learn more about Mary's Centerexternal

$77K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Mary's Center rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Mental Health Therapist and Clinical Intake Specialist
  • Posted : July 8, 2026
  • Full-Time
  • Salary : $77,000 USD per year
Location

Silver Spring Clinic
344 University Blvd. West
Silver Spring, MD 20901, USA

The Mental Health Therapist and Clinical Intake Specialist works in Mary’s Center’s outpatient behavioral health clinic. This position performs intake assessments for participants seeking to enter behavioral health services at Mary’s Center. The therapist provides initial assessment and triage for participants aged 7 and above on approximately 15 cases per week. In addition, this position provides ongoing mental health services in the form of individual and group psychotherapy, to include assessment, treatment planning, and psychotherapy. Candidates must have current licensure to practice psychotherapy in the District of Columbia. Candidates must be bilingual in English and Spanish.

Reportability

This position will report directly to the Behavioral Health Intake Manager.

Intake responsibilities

  • Complete approximately 15 initial intake assessments per week for referrals ages 7+ to outpatient behavioral health clinic.
  • Determine provisional diagnosis, priority treatment needs, and initial treatment recommendations.
  • Participant in bi-weekly clinical case conference to triage acute cases and coordinate case assignments across all sites with Intake Manager and Intake Care Coordinators.
  • Provide basic psychoeducation and support on managing mental health symptoms while assessing and triaging participants.
  • Facilitate group therapy to participants assessed at intake and participants stepping down from therapy for whom this level and type of care is indicated.

Therapist responsibilities

  • Explain therapist’s role and participant rights and responsibilities, including confidentiality and mandated reporting.
  • Complete a diagnostic assessment on all participants referred, gathering information from referral source, participant chart and other pertinent sources, including family members and past providers of care.
  • Determine DSM-5 diagnosis.
  • Complete treatment plan and authorizations for services as required by individual insurance payers.
  • Provide individual and family therapy to assist participants in their insight development and achievement of personal goals identified in treatment planning process.
  • Document all contacts, referrals, and other necessary information.
  • Maintain participant records that are accurate, comprehensive, and adhere to documentation policies and billing timelines.
  • Meet weekly productivity standards as set by Director.
  • Engage families and significant others as needed to support treatment goals.
  • Apply crisis management skills when necessary to stabilize participants.
  • Maintain monthly statistics and provide reports as needed to Director.Participate in weekly case reviews of participants in peer group supervision.
  • Accept and integrate the family’s values and culture into services.
  • Provide 24 hour on-call phone support to participants in rotation with other therapists, 1-2 weeks per year or more as needed.
  • Identify and participate in other trainings or committees that can further enhance professional growth.
  • Perform other duties as assigned by the Program Director.

Qualifications

  • Master’s degree in Social Work, Counseling, Psychology or related field
  • An entry-level license (LGSW, LMSW, or LGPC) to practice psychotherapy in the District of Columbia or Maryland (depending on job site).
  • Must have the ability to communicate effectively in English and Spanish as used by participants.

Physical Demands

Regularly required to sit; frequently required to reach with hands and arms, walk, talk or hear.

Work Environment

Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. Opportunity to work a hybrid schedule – remotely & onsite, as needed.

Benefits

  • Health Insurance: medical, dental & vision – plus retirement options through 403(b) contribution and investment opportunities
  • 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days
  • Tuition reimbursement of $2000/year towards education assistance and professional development
  • Employee Assistance Program (EAP)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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