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Eap Intake Counselor Jobs in Riverside, CA (NOW HIRING)

Cybercoders

Senior Attorney

Irvine, CA · On-site

The Senior Attorney will drive case strategy, manage litigation from intake through trial and ... Develop and maintain relationships with clients, opposing counsel, mediators, and experts; lead ...

Clarvida - California

Program Director

Santa Ana, CA · On-site

$115K - $120K/yr

Oversee intake, case record documentation, and ensure adherence to company and government standards ... Master's degree in social work, Psychology, Counseling, or related field * Current, valid ...

Clarvida - California

Pre-Licensed Therapist

Anaheim, CA

$34/hr

... intake and support services. You will collaborate with clients, families, and care teams to deliver ... Master's degree in social work, Psychology, Counseling, or related field * Registration as an AMFT ...

Clarvida - California

Pre-Licensed Therapist

Anaheim, CA · On-site

$34/hr

... intake and support services. You will collaborate with clients, families, and care teams to deliver ... Master's degree in social work, Psychology, Counseling, or related field * Registration as an AMFT ...

Acra Lending

AI Engineer

Irvine, CA · On-site

$140K - $160K/yr

Develop automation solutions for loan intake, document classification, income and asset analysis ... Medical, dental, vision, wellness programs, EAP counseling services, FSA & HSA, company sponsored ...

Twitch

Legal Program Manager

Irvine, CA · On-site

$127K - $185K/yr

Reporting to the General Counsel, the Legal Program Manager will support the team to plan ... Own the intake, planning, coordination, and tracking of legal compliance initiatives from initial ...

All JobsEap Intake Counselor JobsEap Intake Counselor Jobs in Riverside, CA

Eap Intake Counselor information

See Riverside, CA salary details

$13

$22

$33

How much do eap intake counselor jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for eap intake counselor in Riverside, CA is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.06 per hour, depending on experience, location, and employer.

What are the main challenges EAP Intake Counselors face when handling high volumes of client calls?

EAP Intake Counselors often manage fluctuating call volumes, which can be especially challenging during peak periods or times of increased organizational stress. Maintaining empathy and active listening skills while efficiently assessing client needs requires strong emotional resilience and time management. To address these challenges, counselors typically follow structured protocols and rely on support from their clinical teams, ensuring that clients receive timely and appropriate referrals. Regular supervision and peer support are also integral to managing stress and maintaining professional well-being in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an EAP Intake Counselor, and why are they important?

To thrive as an EAP Intake Counselor, you need a background in psychology, counseling, or social work, often supported by relevant licensure or certification such as LPC, LCSW, or LMFT. Familiarity with case management systems, clinical documentation software, and telephone intake protocols is typically required. Strong active listening, empathy, and crisis intervention skills help you effectively assess client needs and provide immediate support. These skills are essential to ensure timely, accurate assessments and to connect individuals with appropriate resources during times of personal or workplace stress.

What is the difference between Eap Intake Counselor vs Employee Assistance Program (EAP) Counselor?

AspectEap Intake CounselorEmployee Assistance Program (EAP) Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; licensure may be preferredUsually requires a master's degree in counseling, social work, or psychology; licensure or certification often necessary
Work EnvironmentInitial client intake, assessment, and referral within EAP settingsProviding ongoing counseling, support, and intervention for employees facing personal or work-related issues
Employer & Industry UsageUsed by organizations to screen and refer employees to appropriate resourcesUsed by organizations to deliver direct counseling services to employees and their families

The main difference is that an Eap Intake Counselor focuses on initial assessments and referrals, while an EAP Counselor provides ongoing counseling and support. Both roles are essential in employee assistance programs but differ in scope and responsibilities.

What are EAP Intake Counselors?

EAP Intake Counselors are mental health professionals who serve as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). They conduct initial assessments, provide crisis intervention, and connect individuals with appropriate resources or counseling services. Their role is crucial in ensuring employees receive timely support for personal, work-related, or mental health concerns. EAP Intake Counselors maintain confidentiality and often help guide employees toward longer-term care or support if needed.
What are popular job titles related to Eap Intake Counselor jobs in Riverside, CA? For Eap Intake Counselor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Eap Intake Counselor jobs in Riverside, CA look for? The top searched job categories for Eap Intake Counselor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Eap Intake Counselor jobs? Cities near Riverside, CA with the most Eap Intake Counselor job openings:
Eap Intake Counselor jobs near you
Alcohol & Drug Lead Counselor - Anaheim

Alcohol & Drug Lead Counselor - Anaheim

Salvation Army

Anaheim, CA • On-site

$27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 346 frontline employees who took The Breakroom Quiz

477th of 687 rated non-profit organizations

Job description

ABOUT THE ARC:
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR PROGRAM TEAM:
Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Anaheim ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED:
  • Opportunity for career growth
  • Paid time off
  • Medical, Dental, and Vision
  • Wellness Program Incentives
  • Retirement Plan
  • Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Store Discounts
  • Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
  • Employee Referral Bonuses

As our enthusiastic and hardworking Alcohol & Drug Lead Counselor, you will be responsible for (but not limited to):
PERSONNEL AND STAFFING
  • Recruit adequate staff for each program need in cooperation with the ARC HR coordinator, and in accordance with ARC and TSA policies
  • Recruit, train, and utilize community volunteers appropriately and effectively.
  • Hold weekly program meetings to assure communication and team support.

INTAKE OPERATIONS
  • Ensure intake operations are developed and operated with ARC standards.
  • Ensure all paperwork and data entry is performed as dictated by ARCC and conform with local requirements

CURRICULUM
  • Ensure curriculum is compliant with ARC standards
  • Ensure appropriate teaching objectives and outlines are utilized
  • Ensure appropriate teachers are recruited for all classes
  • Ensure one-on-one counseling (minimum bi-weekly) and group process counseling (weekly) is done

INTERN PROGRAM
  • Network with local colleges and universities to recruit interns
  • Adequately train interns
  • Either supervise and/or find supervisor consultant to provide appropriate supervision of interns
  • Assign counseling and teaching assignments to each intern

COUNSELING
  • Assist beneficiaries to understand and overcome social and emotional problems through individual and process group counseling.
  • Keep beneficiary files current with proper documentation of counseling and class activities for those
  • beneficiaries assigned.
  • Develop individual Rehabilitation Plans for beneficiaries seen in counseling.
  • Assist assigned beneficiaries in preparation for 3 and 5-month reviews.
  • Conduct Christian education classes as assigned.
  • Lead other groups or classes.
  • Teach classes in the program's educational component.
  • Attend weekly Case Conference and provide input to discussion as helpful.
  • Provide and maintain counseling statistics for monthly Program reports.
  • Document and maintain appropriate Progress Notes in beneficiary files.
  • Assess spiritual needs of beneficiaries seen in counseling and make referrals to Chaplain as needed.
  • Attend at least one Wednesday night chapel service each month.
  • Serve as back-up to other counselors as needed.
  • Support other staff of the Program Department as able.
  • Monitor Overtime. All overtime must be approved by Administrator or their designee.

OTHER DUTIES
  • Cooperate and coordinate with the Administrator to mutually develop the most successful program.
  • Ensure program department remains compliant with ARCC review standards.
  • Travel to events both in the area and in the territory
  • Perform other duties as assigned by the ARC Administrator.

Qualifications to be considered for this position:
  • Certified Alcohol Drug Counselor (CADC) Level I certified or higherrequired.
  • 1-year experience teaching or presenting material pertaining to Rehabilitation from addiction.
  • Valid Driver's License and Clean MVR
  • Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
  • Age 21 or above
  • Excellent organizational skills with attention to detail.
  • Ability to make critical decisions and work with minimal supervision
  • Ability to track multiple tasks efficiently, completing each in a professional and timely fashion.
  • Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families and co-workers.
  • Commitment to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program and the ARC Mission Statement.
  • Active Christian worldview.
  • If in recovery, must have 3 years of continuous sobriety.
  • No evidence of existing chemical dependency.

Pay Rate: $27.00 hour
Schedule:
  • Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage.
  • Full-time employees may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Salvation Army employees say

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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