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E Commerce Store Associate Jobs in Arizona (NOW HIRING)

Sportex Apparel of Arizona, Inc

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Ecommerce/Web Team Associate

Tempe, AZ · On-site

... a Web Team Associate. The Qualified candidate is detailed, problem solver with basic data ... eCommerce experience a plus - Working basic knowledge of the Microsoft Office 365 family of ...

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E Commerce Store Associate information

What is an e commerce store associate?

E Commerce Store Associates are professionals responsible for managing and supporting the day-to-day operations of an online retail store. Their duties typically include processing orders, updating product listings, handling customer inquiries, and ensuring timely fulfillment and shipping. They may also assist with inventory management, promotional campaigns, and coordinating with other departments to enhance the customer shopping experience. Strong organizational and communication skills are important for this role.

What are the key skills and qualifications needed to thrive as an e commerce store associate?

To thrive as an E Commerce Store Associate, you need a solid understanding of online retail operations, product listing, and order fulfillment, typically supported by experience in customer service or retail. Familiarity with e-commerce platforms (such as Shopify, WooCommerce, or Magento), inventory management systems, and basic data analytics tools is often required. Strong communication, attention to detail, and problem-solving abilities help associates excel in customer interactions and manage multiple tasks efficiently. These skills ensure smooth operations, positive customer experiences, and contribute directly to the store’s growth and reputation.

How does an e commerce store associate typically collaborate with other teams to ensure smooth order fulfillment?

As an E Commerce Store Associate, you'll frequently work alongside inventory, customer service, and shipping departments to ensure orders are processed accurately and efficiently. Regular communication with these teams helps resolve stock discrepancies, address customer inquiries, and coordinate timely shipments. This collaborative environment fosters problem-solving and allows associates to gain exposure to various aspects of e-commerce operations, providing valuable experience for future career growth.

What is the difference between E Commerce Store Associate vs Customer Service Representative?

AspectE Commerce Store AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail platforms, warehouses, or retail storesCall centers, online chat, or in-store
Industry UsagePrimarily in e-commerce and retail sectorsAcross various industries including retail, telecom, and services
Common Search IntentOrder processing, product listing, inventory managementHandling customer inquiries, resolving issues, providing information

The main difference is that E Commerce Store Associates focus on managing online product listings, processing orders, and maintaining the e-commerce platform, while Customer Service Representatives handle customer inquiries and support across various channels. Both roles require strong communication skills, but E Commerce Store Associates are more involved with online retail operations specifically.

What cities in Arizona are hiring for E Commerce Store Associate jobs?

Cities in Arizona with the most E Commerce Store Associate job openings:

STR MGMT/e-COMMERCE SUPERVISOR

Tucson, AZ • On-site

Fry's Food Stores
Retail • 5 - 10K employees
Learn more about Fry's Food Storesexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Fry's Food Stores rating

5.5

Company rating: 5.5 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

Job description

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

MINIMUM 
  • High School Diploma or GED
  • Any proven supervisory experience
  • Any prior experience in the selection and hiring process
  • Strong organization skills
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour
  • Proficient in Microsoft Office
  • Excellent oral/written communication skills
  • Strong leadership skills
DESIRED 
  • Bachelor's Degree
  • Any experience with and knowledge of Point of Sale (POS)
  • Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
  • Interview, select and hire candidates to staff the on-line shopping department
  • Meet the demands of product flow and create schedules according to guidelines
  • Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
  • Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
  • Train associates on all functions and duties of the order selector and customer attendant roles
  • Lead team in the planning, implementation and execution of e-Commerce's initiatives
  • Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
  • Assist in the analysis and response to the competitive landscape
  • Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
  • Execute best practices to determine appropriate substitutions in the event of an out of stock
  • Follow processes for streamlining collection of orders, products, checkouts and delivery
  • Report inventory issues such as out of stock items to department heads in a timely manner
  • Troubleshoot equipment and devices for e-Commence department
  • Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
  • Report all issues with item shelf allocation to division KOMPASS team
  • Monitor and control expenses for the department
  • Ensure preventative maintenance is being performed on all equipment in the department
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

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