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E Commerce Store Associate Jobs in Arizona (NOW HIRING)

Wild Fork Foods

Retail Store Associate

Phoenix, AZ

... customer e-commerce orders and oversee timely product hand out for deliveries · Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly ...

New

Wild Fork Foods

Retail Store Associate

Phoenix, AZ

$20/hr

... customer e-commerce orders and oversee timely product hand out for deliveries · Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly ...

New

Wild Fork Foods

Retail Store Associate

Phoenix, AZ · On-site

$20/hr

... customer e-commerce orders and oversee timely product hand out for deliveries · Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly ...

New

JBS Imports

Retail Store Associate

Phoenix, AZ · On-site

$20/hr

Description Position at Wild Fork Foods Retail Store Associate As a Wild Fork Team Member, your ... e-commerce orders and oversee timely product hand out for deliveries • Must be able to work in an ...

New

Wild Fork Foods

Retail Store Associate

Phoenix, AZ · On-site

$20/hr

Description Retail Store Associate As a Wild Fork Team Member, your focus is to deliver a memorable ... e-commerce orders and oversee timely product hand out for deliveries • Must be able to work in an ...

New

Savers Value Village

Retail Store Associate

Tucson, AZ · On-site

$14.50 - $16.50/hr

Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United ... Savers is an E-Verify employer 5845 E Broadway Blvd, Tucson, AZ 85711

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E Commerce Store Associate information

What is an e commerce store associate?

E Commerce Store Associates are professionals responsible for managing and supporting the day-to-day operations of an online retail store. Their duties typically include processing orders, updating product listings, handling customer inquiries, and ensuring timely fulfillment and shipping. They may also assist with inventory management, promotional campaigns, and coordinating with other departments to enhance the customer shopping experience. Strong organizational and communication skills are important for this role.

What are the key skills and qualifications needed to thrive as an e commerce store associate?

To thrive as an E Commerce Store Associate, you need a solid understanding of online retail operations, product listing, and order fulfillment, typically supported by experience in customer service or retail. Familiarity with e-commerce platforms (such as Shopify, WooCommerce, or Magento), inventory management systems, and basic data analytics tools is often required. Strong communication, attention to detail, and problem-solving abilities help associates excel in customer interactions and manage multiple tasks efficiently. These skills ensure smooth operations, positive customer experiences, and contribute directly to the store’s growth and reputation.

How does an e commerce store associate typically collaborate with other teams to ensure smooth order fulfillment?

As an E Commerce Store Associate, you'll frequently work alongside inventory, customer service, and shipping departments to ensure orders are processed accurately and efficiently. Regular communication with these teams helps resolve stock discrepancies, address customer inquiries, and coordinate timely shipments. This collaborative environment fosters problem-solving and allows associates to gain exposure to various aspects of e-commerce operations, providing valuable experience for future career growth.

What is the difference between E Commerce Store Associate vs Customer Service Representative?

AspectE Commerce Store AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail platforms, warehouses, or retail storesCall centers, online chat, or in-store
Industry UsagePrimarily in e-commerce and retail sectorsAcross various industries including retail, telecom, and services
Common Search IntentOrder processing, product listing, inventory managementHandling customer inquiries, resolving issues, providing information

The main difference is that E Commerce Store Associates focus on managing online product listings, processing orders, and maintaining the e-commerce platform, while Customer Service Representatives handle customer inquiries and support across various channels. Both roles require strong communication skills, but E Commerce Store Associates are more involved with online retail operations specifically.

What cities in Arizona are hiring for E Commerce Store Associate jobs?

Cities in Arizona with the most E Commerce Store Associate job openings:

Customer Service & E-Commerce Associate Team Leader

Sedona, AZ • On-site

Whole Foods Market
Food and Beverage Stores • 10K+ employees
Learn more about Whole Foods Marketexternal

$21.55 - $35/hr

Full-time

Medical, PTO

Re-posted 12 hours ago

Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,480 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 97%

    97% say they get paid time off

    say they get paid time off

  • 89%

    89% say they have respectful managers

    say they have respectful managers

  • 88%

    88% say their health insurance is affordable

    say their health insurance is affordable

Featured by Whole Foods Market, based on 1480 Breakroom Quiz responses from their frontline employees

Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
  • Establishes clear expectations for balancing in-store customer service and completing online orders.
  • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
  • Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
  • Sustains strong knowledge and awareness of relevant competitors and industry trends.
  • Ensures an effective and efficient response to customer questions, requests, and/or concerns.
  • Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains Team Member safety and security standards.
  • Ensures compliance with relevant regulatory rules and standards.
  • Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
  • Maintains cleanliness of workspaces including staging area and coolers.
  • Maintains security of equipment, e.g., MSRs, phones, currency counters.
  • Proactively identifies process improvement opportunities.
  • Consistently communicates and models WFM core values, leadership principles, and supports goals.

Job Skills

  • Strong ability to perform task management, balancing dynamic customer flows.
  • Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.
  • Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
  • Strong ability to communicate performance analysis findings and actions, both verbally and in writing.
  • Excellent interpersonal, motivational, team building and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficient with email, Microsoft Office, and operations-related applications.
  • Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.

Qualifications

  • 18+ months retail experience including 6+ months of supervisory experience.

Physical Requirements/Working Conditions

  • Must be able to lift 50 lbs.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: Single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $21.55-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment

What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

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