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E Commerce Operator Jobs in Virginia (NOW HIRING)

Emerging Blue Jobs

Ecommerce Merchandiser

Richmond, VA · On-site

Ecommerce Merchandis er Swig Life, Richmond, Virginia, United States (Hybrid in office Tues, Weds & Thurs) Swig Life is a woman owned and operated lifestyle brand that designs and produces premium ...

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E Commerce Operator information

What is the difference between E Commerce Operator vs E Commerce Associate?

AspectE Commerce OperatorE Commerce Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma; may require familiarity with e-commerce platforms
Work EnvironmentOnline platforms, warehouses, or office settingsCustomer service centers, online platforms, or office settings
Employer & Industry UsageRetail companies, online marketplaces, logistics firmsRetailers, online marketplaces, customer service teams
Job FocusManaging online product listings, order processing, and basic platform operationsAssisting with order fulfillment, customer inquiries, and product updates

The main difference between an E Commerce Operator and an E Commerce Associate lies in their responsibilities and focus areas. E Commerce Operators typically handle platform management and order processing, while E Commerce Associates often focus on customer support and order fulfillment. Both roles require familiarity with e-commerce platforms and are essential in online retail operations.

Is e commerce a good career?

E-commerce operators manage online sales platforms, a growing field due to the expansion of online shopping. The role often requires skills in digital marketing, product listing, and customer service, with opportunities for advancement as e-commerce continues to evolve. It can be a stable career choice for those interested in technology and retail operations.

What do e-commerce operators do?

E-commerce operators manage online sales platforms by updating product listings, processing orders, handling customer inquiries, and ensuring smooth website functionality. They often use e-commerce software and analytics tools to optimize sales performance and improve customer experience.

What does an e-commerce operator do?

An e-commerce operator manages online sales platforms, overseeing product listings, order processing, customer service, and inventory updates. They often use e-commerce software and analytics tools to optimize sales performance and ensure smooth online shopping experiences.

What cities in Virginia are hiring for E Commerce Operator jobs?

Cities in Virginia with the most E Commerce Operator job openings:

Infographic showing various E Commerce Operator job openings in Virginia as of June 2026, with employment types broken down into 30% Full Time, 65% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Ecommerce Merchandiser

Richmond, VA • On-site

Emerging Blue Jobs
See more jobs at Emerging Blue Jobsexternal

Full-time

Re-posted 9 days ago

Key responsibilities

  • Manage and update content on all ecommerce websites to ensure accuracy and consistency.

  • Define product features, requirements, and lead the implementation of new products and digital updates.

  • Use analytics and customer research to measure user experience, conversion, and retention, providing insights for future development.

Job description

Ecommerce Merchandiser
Swig Life, Richmond, Virginia, United States (Hybrid in office Tues, Weds & Thurs)
 
Swig Life is a woman owned and operated lifestyle brand that designs and produces premium insulated drinkware and coolers with a fashionable twist. We believe that your water bottle, travel tumbler and insulated cooler reflect your personal style, and this inspires us to design products that women love, whether for themselves or for a gift. Swig Life is growing rapidly, and we believe our people are our strength. It is an exciting time to be a part of our journey and we are seeking smart, innovative, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles include embracing an entrepreneurial spirit, innovative and solution-oriented, adaptable, and resilient, best-practices methodology, team oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.
 
Position Mission:
Increase sales on SwigLife.com and other ecommerce platforms by implementing merchandising and functionality strategies that improve conversion and average order value.
Swig Life is hiring an Ecommerce Merchandising Coordinator to maintain and improve our ecommerce websites on Shopify, NetSuite and more. This position requires an experienced ecommerce specialist who is a detail-oriented multi-tasker who will work closely with multiple internal teams to deliver a frictionless and on-brand user experience. You must thrive in a creative, fast-paced, customer-focused environment. The successful candidate will be able to execute objectives with minimal supervision, while thinking strategically, creatively, and collaboratively to increase brand awareness and tell a cohesive brand story to drive ecommerce sales.
 
Responsibilities
  • Manage and maintain updates and content on all ecommerce websites
  • Ensure accuracy across ecommerce platforms for pricing, images, product descriptions and online cataloging
  • Accurately and efficiently create and format product catalogs in Excel for upload
  • Define product features and requirements and lead the implementation of new products and/or digital product updates
  • Ensure all necessary user experience, performance, and production testing is conducted and documented across devices
  • Proactively communicate and collaborate with internal teams to analyze business information needs and functional requirements
  • Maintain knowledge of emerging technologies and how they may optimize current practices
  • Use analytics and customer research to measure user experience, conversion, retention and to provide insights to future development
 
Required Experience
  • Three-five years of experience in ecommerce related platforms
  • Experience with Shopify required
  • Strong Microsoft Excel skills a plus
  • Experience with NetSuite, Amazon, and Brandwise a plus
  • Some experience with HTML, CSS and Liquid a plus
  • Analytical and technical skills, including a thorough understanding of how to interpret online customer behavior and translate them into application and operational requirements
  • Extremely technical and is able to jump in and figure out solutions to tech-related problems with no oversight
  • Knowledge of current ecommerce buying trends and related technology
  • Organizational and time management skills, self-motivated and able to work independently
  • Positive and pleasant approach to challenges, especially in difficult situations
  • Ability to work independently and effectively prioritize workload
  • Having experience with a well-established, premium consumer brand a plus
  • A high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence and at a level appropriate to the audience, resulting in effective working relationships
  • Proven history of delivering consistent results with a high attention to detail
  • Bachelor's degree in technology, design, marketing or a related field, or an equivalent combination of education and experience is preferred
 
This position is not remote and is located at our Richmond, VA office.