NICE WFM IEX, WebStation ,Employee Engagement Manager or other workforce management software experience: EWFM, Aspect, Verint, Calabrio, Genesys * Tableau navigation knowledge or similar reporting ...
NICE WFM IEX, WebStation ,Employee Engagement Manager or other workforce management software experience: EWFM, Aspect, Verint, Calabrio, Genesys * Tableau navigation knowledge or similar reporting ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
... DY/ESL Office experience preferred) * Strong organizational skills with high attention to detail * Commitment to delivering outstanding customer service and satisfaction * Effective time management ...
Dy Manager information
What is a deputy manager?
A Deputy Manager, often abbreviated as Dy Manager, is a mid-level management professional who assists the manager in overseeing daily operations within a department or organization. They are responsible for supervising staff, implementing company policies, and ensuring that performance goals are met. Deputy Managers often step in to handle managerial duties in the absence of the manager and play a key role in decision-making processes. Their job requires strong leadership, communication, and problem-solving skills.
What are the typical responsibilities and challenges faced by a deputy manager in a corporate setting?
As a Deputy Manager, you will often be responsible for assisting the department head in planning, coordinating, and overseeing day-to-day operations. This involves managing teams, ensuring targets are met, and providing support in strategy implementation. Common challenges include balancing multiple priorities, facilitating effective communication between cross-functional teams, and adapting quickly to changing business needs. Success in this role often relies on strong leadership, problem-solving skills, and the ability to foster collaboration within the team.
What are the key skills and qualifications needed to thrive as a deputy manager, and why are they important?
To thrive as a Deputy Manager, you need strong leadership, organizational, and decision-making skills, typically supported by a bachelor's degree in business or a related field and relevant managerial experience. Familiarity with project management tools, enterprise resource planning (ERP) systems, and industry-specific software is often required. Excellent communication, problem-solving, and team-building abilities help you motivate staff and resolve conflicts effectively. These skills are essential to ensure smooth operations, drive team performance, and achieve organizational goals.
What is the difference between Dy Manager vs Assistant Manager?
| Aspect | Dy Manager | Assistant Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant experience, management certifications (optional) | Bachelor's degree, some management experience, certifications optional |
| Work Environment | Oversees multiple teams or departments, strategic planning | Supports managers, handles daily operations, team supervision |
| Employer & Industry Usage | Common in manufacturing, retail, corporate sectors | Widely used across retail, hospitality, banking, and corporate sectors |
| Search & Comparison Intent | People comparing leadership roles with similar responsibilities | Individuals seeking entry to mid-level management support roles |
The Dy Manager typically holds a higher strategic and supervisory role compared to an Assistant Manager, who mainly supports daily operations. Both roles require relevant experience and sometimes certifications, but the Dy Manager often oversees larger teams and contributes to planning, whereas the Assistant Manager focuses on executing tasks and supporting managers.
What are popular job titles related to Dy Manager jobs in Arizona?
For Dy Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Dy Manager jobs in Arizona look for?
The top searched job categories for Dy Manager jobs in Arizona are:
What cities in Arizona are hiring for Dy Manager jobs?
Cities in Arizona with the most Dy Manager job openings:
Full-time
Medical, Retirement, PTO
Posted 5 days ago
LPL Financial rating
7.2
Based on 74 frontline employees who took The Breakroom Quiz
128th of 152 rated financial services
Job description
Where Ambition Meets Innovation:
Build a career that matches all your initiative with an impressive dose of innovation. Fromcutting-edgeresources and a collaborative environment to the freedom to make an impact and more,you'llfind the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Intraday Workforce Management Analyst (Real Time, Intra Day Plan) plays a critical role in ensuring operational performance through proactive workforce monitoring, schedule optimization, and business partnership. This role is responsible for overseeing intraday performance, identifying risks and opportunities, recommending staffing adjustments, and communicating actionable insights to leadership.
The analyst serves as the operational bridge between Workforce Management and business leaders by translating workforce data into clear recommendations that support service, efficiency, and employee experience objectives. Through real-time monitoring, short-term planning, performance analysis, and ongoing optimization, the analyst helps ensure the organization effectively respond to changing business conditions while maintaining service commitments. This position requires strong analytical skills, proactive communication, sound judgment, and the ability to manage competing priorities in a fast-paced environment.
Responsibilities:
Monitor real-time operational performance, staffing levels, and service metrics to identify risks and opportunities
Analyze current and upcoming workload demands and recommend or execute staffing and schedule adjustments that support service delivery, operational efficiency, and business objectives
Partner closely with operations leadership to respond to unexpected volume fluctuations, staffing gaps, and business disruptions
Workforce Optimization
Recommend schedule modifications and optimization opportunities to improve operational performance
Support scheduling activities, including training, coaching, meetings, events, and other offline planning needs as needed while balancing operational requirements
Ability to review KPI patterns and identify opportunities for improvement
Analytics & Business Insights
Utilize workforce management data and reporting tools to support decision-making and continuous improvement initiatives
Conduct retrospective and forward-looking analyses to communicate what happened, what is changing, and potential impacts to future performance
Leadership Partnership & Communication
Serve as a trusted workforce management partner to business leaders, providing proactive updates and recommendations regarding staffing, service performance, and operational health
Participate in operational meetings to communicate workforce impacts, risks, and recommendations
Facilitate cross-functional collaboration with operations, training, or other business partners
Process Improvement & Strategic Support
Support maintenance of workforce management systems, reporting tools, and related processes, including user administration, data integrity, system enhancements, and documentation
Identify and implement opportunities to improve workforce management processes, reporting, scheduling practices, and operational effectiveness
Support special projects, pilot programs, technology implementations, and business initiatives that enhance workforce management capabilities and organizational performance
What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
At least 1-2 years of Workforce Management, Data & Analytics (particularly in forecasting), or a related function
Bachelor's degree or equivalent experience.
Location: Offer is contingent upon successful background screening and agreement to be local to the Tempe, AZ or Fort Mill, SC office
Core Competencies:
Technical & Analytical Skills
Analytical and problem-solving abilities. Ability to interpret workforce data and make actionable recommendations. Ability to identify trends, root causes, and operational risks
Excel skills, including charts, pivot tables, and complex logic-based formulas
Ability to create PowerPoint decks to share findings
Experience with using Tableau to aggregate and analyze data collected from various sources
Business & Communication Skills
Verbal and written communication skills
Ability to communicate and present workforce insights to leaders at various organizational levels
Data storytelling and business acumen
Ability to influence decisions through facts, analysis, and recommendations
Demonstrated ability to manage multiple priorities in a dynamic environment
Behavioral Competencies
Highly proactive, personable, and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
Strong organizational and time-management skills
Comfortable making decisions in ambiguous or rapidly changing situations
Collaborative and solution-oriented mindset
Continuous improvement focus with strong attention to detail.
Handle pressure well; you will be working with the senior team on advancing initiatives based on data and analysis you provide
Preferences:
NICE CXOne and/or other ACD software
NICE WFM IEX, WebStation ,Employee Engagement Manager or other workforce management software experience: EWFM, Aspect, Verint, Calabrio, Genesys
Tableau navigation knowledge or similar reporting program
#LPL-PA
#LPL-H1
Pay Range:
$27.24-$45.36/hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an@lplfinancial.comemail address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at(855) 575-6947.
EAC 5.19.26
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Pay
Benefits
Hours and flexibility
Workplace
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About LPL Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Diego, CA, US
Year founded
1989