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What is a Duffy Ais?

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What are the key skills and qualifications needed to thrive as a Duffy Ais, and why are they important?

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What are some common challenges faced by Duffy Ais professionals and how can they be addressed?

Duffy Ais professionals often work in dynamic environments where adaptability and attention to detail are crucial. One common challenge is managing multiple tasks simultaneously while maintaining high standards of quality and safety. Effective communication and teamwork are essential, as much of the work involves coordination with colleagues and other departments. Staying up-to-date with industry best practices and regularly participating in training can help professionals overcome these challenges and perform confidently in their roles.

What is the difference between Duffy Ais vs Duffy Tech Support?

AspectDuffy AisDuffy Tech Support
CredentialsTypically requires basic customer service or technical certificationsOften requires technical certifications or IT support training
Work EnvironmentCustomer service centers, retail, or online supportHelp desks, IT departments, or remote support settings
Employer & IndustryRetail, telecommunications, or service industriesIT firms, tech companies, or corporate IT departments
Common Search & ComparisonYesYes

While both Duffy Ais and Duffy Tech Support roles involve assisting customers, Duffy Ais typically focuses on retail or customer service environments, whereas Duffy Tech Support is more technical, often requiring IT certifications and working in help desk or IT departments. The roles overlap in providing support but differ mainly in technical complexity and work setting.

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Duffy Ais jobs near you

Commercial Appliance Service Technician

Duffy's AIS

Rochester, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Description
Position at Duffy's AIS
Commercial Appliance Service Technician
Pay: $30.00-$40.00 Full-time
We're seeking a skilled and motivated Service Technician to join our team! Want to drive a company van home and represent a team that values you as more than just a number? We're looking for someone who's ready to be the face of our company -- a true ambassador and service hero for our customers. Become part of a growing team where your skills are appreciated! Once skill levels are achieved, you will be responsible for diagnosing and repairing commercial kitchen equipment such as ovens, fryers, dishwashers, refrigeration & more.
Job Responsibilities:
  • Troubleshoot, Diagnose, and Repair Cooking Equipment
  • Work safely and ethically, be honest and committed in your work
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in normal rotation of after-hours and weekend standby duty
  • Identify new customers and additional opportunities within existing accounts
  • Maintain service vehicle in accordance with recommended service intervals
  • Order Parts and Complete Required Paperwork completely
  • Attend remote and in person Training Sessions

Minimum Requirements:
  • Strong electrical, electronic, and mechanical skills
  • Problem solver
  • Strong customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Computer literacy
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • Must be at least 18 yrs of age
  • We will train for job specific repairs and equipment

Desired Characteristics:
  • Two years of cooking equipment service (or related military) experience
  • Refrigeration/ HVAC experience
  • EPA 608 Certification
  • CFESA Certification and Factory training

Benefits of Employment:
  • Company contributions towards health, dental and vision insurance
  • Company-matched 401k contributions
  • Low mileage, lettered service vans provided, which you can take home every night
  • Company uniforms
  • Continuous training to keep your skills sharp
  • Advancement opportunities
  • Company-wide picnic and holiday dinner every year

About Duffy's AIS
Combining the efforts of Duffy's Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy's AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.
Duffy's AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important...and that training doesn't stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment
Let us know if you want to be part of our team! To learn more, please visit us at: https://www.duffyais.com/
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Duffy's AIS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Duffy AIS is a division of Unlimited Service Group "All Unique All United."

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