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Dual Rate Pit Manager Jobs (NOW HIRING)

Bingo Manager Hourly Wage: Exempt: No Gaming License: Class II Key Employee Bingo Job Level: 3 - ... As a Dual Rate for Paymaster: * Assist with the setup of the Bingo hall including getting bingo ...

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Dual Rate Pit Manager information

What is a dual rate pit manager?

A Dual Rate Pit Manager is a casino employee who works both as a Pit Manager and as a Table Games Supervisor, alternating between these roles as needed. This position involves overseeing the gaming floor, ensuring games are conducted properly, managing staff, and handling customer service issues. The 'dual rate' aspect means the individual is paid at different rates depending on which role they are performing at any given time. This flexibility allows casinos to efficiently staff their gaming operations while providing employees with opportunities for advancement and varied experience.

How does a dual rate pit manager balance responsibilities between supervising the gaming floor and filling in for higher management roles?

A Dual Rate Pit Manager typically spends most shifts overseeing pit operations, such as monitoring table games, ensuring compliance, and assisting dealers and guests. However, when filling in for a Pit Manager, they take on additional leadership duties like handling escalated guest concerns, making staffing decisions, and reporting directly to casino executives. Balancing these roles requires adaptability, strong communication, and a deep understanding of gaming regulations. This dual responsibility provides unique career growth opportunities and valuable experience in both supervisory and management capacities.

What is the difference between Dual Rate Pit Manager vs Pit Manager?

AspectDual Rate Pit ManagerPit Manager
CertificationsOSHA safety training, industry-specific certificationsOSHA safety training, industry-specific certifications
Work EnvironmentMining or construction sites, underground or surface pitsMining or construction sites, underground or surface pits
Job ResponsibilitiesOversees dual-rate equipment operations, manages safety and productivitySupervises pit operations, manages personnel and safety protocols

The main difference between a Dual Rate Pit Manager and a Pit Manager lies in their focus areas. The Dual Rate Pit Manager specifically oversees dual-rate equipment operations, ensuring safety and efficiency, while the Pit Manager has broader supervisory responsibilities over overall pit operations. Both roles require similar certifications and work in comparable environments, but their specific duties differ based on equipment management versus overall site supervision.

What are the key skills and qualifications needed to thrive as a dual rate pit manager, and why are they important?

To thrive as a Dual Rate Pit Manager, you need in-depth knowledge of casino table games, strong supervisory abilities, and typically prior experience as a dealer or floor supervisor. Familiarity with casino management systems, player tracking software, and compliance with gaming regulations is essential. Exceptional leadership, conflict resolution, and customer service skills help you manage staff and create a positive gaming environment. These skills are critical to ensure regulatory compliance, operational efficiency, and a high-quality guest experience on the casino floor.
What cities are hiring for Dual Rate Pit Manager jobs? Cities with the most Dual Rate Pit Manager job openings:
What states have the most Dual Rate Pit Manager jobs? States with the most job openings for Dual Rate Pit Manager jobs include:

Dealer and Floorperson - Dual Rate

Four Winds Casinos

South Bend, IN • On-site

Full-time

Posted 21 days ago


Four Winds Casinos rating

7.3

Company rating: 7.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

53rd of 162 rated casinos


Job description

SUMMARY: 

Responsible for dealing table games accurately and in a professional, proficient manner according to policies and procedures and in compliance with gaming regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Protects and controls specific game assigned.
  • Conducts the games in accordance with policies and procedures, handling player transactions and notifying Pit Manager of any irregularities.
  • Advises Pit Manager or Floor Person of any player disputes or arguments that may arise during the game.
  • Informs Pit Manager or other games personnel of any important or relevant facts regarding specific players and their action.
  • Maintains a professional, friendly and courteous atmosphere providing the guest with a good gaming experience, and notifying floor person supervisor of any guest needs; i.e., cocktails, host service, etc.
  • Understands and promotes departmental and property-wide promotions.
  • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
  • Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations.
  • Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change.
  • Observes game, players, and dealers, to ensure accuracy of the game and game protection.
  • Ensures that all games move at an appropriate pace.
  • Assists in training and evaluating of subordinate employees in a fair and equitable manner.
  • Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet.
  • Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent experience preferred.  Proven dealer knowledge and experience on the assigned game required.  Basic knowledge of all current house procedures required. 

SPECIAL QUALIFICATIONS:

Strong communication and interpersonal skills required.  

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. 

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.  The employee frequently is required to stand and walk.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.  A casino environment is typically smoky.


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