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Dual Rate Pit Manager Jobs (NOW HIRING)

Bingo Manager Hourly Wage: Exempt: No Gaming License: Class II Key Employee Bingo Job Level: 3 - ... As a Dual Rate for Paymaster: * Assist with the setup of the Bingo hall including getting bingo ...

Bingo Manager Hourly Wage: Exempt: No Gaming License: Class II Key Employee Bingo Job Level: 3 ... As a Dual Rate for Paymaster: * Assist with the setup of the Bingo hall including getting bingo ...

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Dual Rate Pit Manager information

What is a Dual Rate Pit Manager?

A Dual Rate Pit Manager is a casino employee who works both as a Pit Manager and as a Table Games Supervisor, alternating between these roles as needed. This position involves overseeing the gaming floor, ensuring games are conducted properly, managing staff, and handling customer service issues. The 'dual rate' aspect means the individual is paid at different rates depending on which role they are performing at any given time. This flexibility allows casinos to efficiently staff their gaming operations while providing employees with opportunities for advancement and varied experience.

How does a Dual Rate Pit Manager balance responsibilities between supervising the gaming floor and filling in for higher management roles?

A Dual Rate Pit Manager typically spends most shifts overseeing pit operations, such as monitoring table games, ensuring compliance, and assisting dealers and guests. However, when filling in for a Pit Manager, they take on additional leadership duties like handling escalated guest concerns, making staffing decisions, and reporting directly to casino executives. Balancing these roles requires adaptability, strong communication, and a deep understanding of gaming regulations. This dual responsibility provides unique career growth opportunities and valuable experience in both supervisory and management capacities.

What is the difference between Dual Rate Pit Manager vs Pit Manager?

AspectDual Rate Pit ManagerPit Manager
CertificationsOSHA safety training, industry-specific certificationsOSHA safety training, industry-specific certifications
Work EnvironmentMining or construction sites, underground or surface pitsMining or construction sites, underground or surface pits
Job ResponsibilitiesOversees dual-rate equipment operations, manages safety and productivitySupervises pit operations, manages personnel and safety protocols

The main difference between a Dual Rate Pit Manager and a Pit Manager lies in their focus areas. The Dual Rate Pit Manager specifically oversees dual-rate equipment operations, ensuring safety and efficiency, while the Pit Manager has broader supervisory responsibilities over overall pit operations. Both roles require similar certifications and work in comparable environments, but their specific duties differ based on equipment management versus overall site supervision.

What are the key skills and qualifications needed to thrive as a Dual Rate Pit Manager, and why are they important?

To thrive as a Dual Rate Pit Manager, you need in-depth knowledge of casino table games, strong supervisory abilities, and typically prior experience as a dealer or floor supervisor. Familiarity with casino management systems, player tracking software, and compliance with gaming regulations is essential. Exceptional leadership, conflict resolution, and customer service skills help you manage staff and create a positive gaming environment. These skills are critical to ensure regulatory compliance, operational efficiency, and a high-quality guest experience on the casino floor.
What cities are hiring for Dual Rate Pit Manager jobs? Cities with the most Dual Rate Pit Manager job openings:
What states have the most Dual Rate Pit Manager jobs? States with the most job openings for Dual Rate Pit Manager jobs include:
Table Games Craps Dealer/Dual Rate Supervisor

Table Games Craps Dealer/Dual Rate Supervisor

Bronco Billy's Casino

Cripple Creek, CO

$12.14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Essential Job Duties and Responsibilities: 

  1. Respond to visual and oral signals from customers and fellow employees.
  2. Pitch cards, handle money efficiently, and professionally handle chips.
  3. Conducts dealing Craps following all applicable rules and regulations.
  4. Manipulate cards, chips, and gaming devices such as roulette wheels and craps sticks accurately. 
  5. Keep track of the game and players’ actions.
  6. Perform quick basic math calculations, including addition, subtraction, multiplication, and division, to accept bets, pay winners, and collect from losers.
  7. Responsible for the protection and control of the game being dealt and notifying the Pit Supervisor of any irregularities.
  8. Maintain a superior and courteous atmosphere, providing the customer with a pleasant gaming experience.
  9. Advise Pit Supervisor of any player disputes or arguments that may arise during the game and of any important relevant factors regarding specific players. 
  10. Assist customers in playing and ensure adherence to established rules, policies, and procedures. 
  11. Maintain effective working relationships and good customer service skills with all guests and employees. Provides personal attention and assistance to customers by verifying customer winnings and explaining gaming rules and regulations. Acts to keep customers satisfied and motivated to return, regardless of whether they win or lose.
  12. Wears and maintains all uniforms properly, including nametag and gaming license.
  13. Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times. Verifies customers are 21 years of age or older.
  14. Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
  15. Performs duties in compliance with the Colorado Limited Gaming Act, internal policies and procedures, Internal Control Minimum Procedures, and Colorado Limited Gaming Regulations. Includes special attention to underage gaming as well as recommendations to Table Games Supervisors in reference to alcohol consumption by patrons.
  16. Works and performs dual-rate supervisor duties. This includes monitoring game play and settling customer disputes professionally and courteously.
  17. Performs other duties, including special projects, as needed and directed.

QUALIFICATION REQUIREMENTS:

  • Must be able to stand for an entire work shift with standard breaks.
  • Demonstrated working knowledge of Table Games, and dexterity with table games equipment.
  • Possesses excellent customer service skills and upholds 4-star standards.
  • Demonstrated ability to perform basic math, including addition, subtraction, multiplication, and division. 

EDUCATION AND/OR EXPERIENCE:

  • Graduation from high school or equivalent.
  • Graduation from Dealer School or equivalent is desired. 
  • Must have experience dealing Craps in some capacity.
  • Demonstrated knowledge of casino operations, gaming rules, and regulations.

CERTIFICATES, LICENSES, REGISTRATIONS: 

  • Must have a valid and current State of Colorado Gaming License. 
  • Must be at least eighteen (18) years of age.

COMPENSATION AND BENEFITS:

Base hourly wage: $12.14 per hour plus tips

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.