DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
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DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
DTE currently supports customers across the United States, including Tennessee, New York ... Service, maintain, and repair installed solutions to ensure reliable operation and maximize value ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Establishes, manages and ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Establishes, manages and ...
Associate Account Manager (Major Accounts Services)
Detroit, MI · On-site
$25K - $300K/yr
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Sustains and increases ...
Associate Account Manager (Major Accounts Services)
Detroit, MI · On-site
$25K - $300K/yr
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Sustains and increases ...
Sr Business Analyst - Corporate Strategy
Detroit, MI · On-site
$91K - $118K/yr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Sr Business Analyst - Corporate Strategy
Detroit, MI · On-site
$91K - $118K/yr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary * Intermediate level ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary * Intermediate level ...
Renewable Energy Plant Operator WI - DOT
Newton, WI · On-site
$35.35 - $45.40/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Renewable Energy Plant Operator WI - DOT
Newton, WI · On-site
$35.35 - $45.40/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Apply technical knowledge of ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Apply technical knowledge of ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use ...
Renewable Energy Plant Operator WI - DOT
Newton, WI · On-site
$35.35 - $45.40/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use ...
Renewable Energy Plant Operator WI - DOT
Newton, WI · On-site
$35.35 - $45.40/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Develops and maintains ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Develops and maintains ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Responsible for providing ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Responsible for providing ...
Technical Analyst
Walker, MI · On-site
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Responsible for ensuring the ...
Technical Analyst
Walker, MI · On-site
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Responsible for ensuring the ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary DTE Trust Investments ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary DTE Trust Investments ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary DTE Trust Investments ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary DTE Trust Investments ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary * Intermediate level ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary * Intermediate level ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Wellfield Gas Recovery Technician - South
Angleton, TX · On-site
$28.03 - $34.19/hr
... services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Senior level engineer ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Senior level engineer ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Senior level engineer ...
Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Senior level engineer ...
Dte Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do dte customer service jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for dte customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is the difference between Dte Customer Service vs Dte Billing Specialist?
| Aspect | Dte Customer Service | Dte Billing Specialist |
|---|---|---|
| Credentials | High school diploma; customer service experience | High school diploma; billing or accounting knowledge |
| Work Environment | Call centers, customer support offices | Billing departments, finance offices |
| Employer & Industry | Utility companies, energy providers | Utility companies, energy providers |
| Primary Focus | Assisting customers with inquiries and issues | Managing billing accounts and processing payments |
While both roles serve utility customers, Dte Customer Service focuses on resolving customer inquiries and providing support, whereas Dte Billing Specialist handles billing processes and account management. Both positions require communication skills and familiarity with utility services, but their daily tasks differ significantly.
What are the key skills and qualifications needed to thrive as a DTE Customer Service Representative, and why are they important?
To excel as a DTE Customer Service Representative, you need strong communication, problem-solving, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and utility billing platforms is typically required. Patience, active listening, and a customer-focused attitude help you build rapport and effectively resolve concerns. These skills are essential for delivering positive customer experiences, maintaining company reputation, and efficiently addressing utility-related inquiries.
What are some common challenges faced by DTE Customer Service representatives, and how can they be successfully managed?
DTE Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing or service issues, and addressing upset or frustrated customers. Success in this role requires strong communication skills, patience, and a thorough understanding of DTE’s products and services. Representatives benefit from ongoing training, supportive team environments, and clear escalation procedures, which help them navigate difficult situations and provide effective solutions. Building rapport with customers and collaborating with other departments also play key roles in delivering excellent service.
What is a DTE Customer Service Representative?
A DTE Customer Service Representative is an employee who assists customers of DTE Energy, a utility company providing gas and electric services. Their main responsibilities include answering customer inquiries, resolving billing issues, processing service requests, and providing information about energy usage and programs. They may communicate with customers via phone, email, or online chat, and are trained to handle a wide range of service-related questions and problems. The goal is to ensure customer satisfaction and maintain positive relationships with DTE Energy’s clients.
More about Dte Customer Service jobs
What cities are hiring for Dte Customer Service jobs? Cities with the most Dte Customer Service job openings:
What states have the most Dte Customer Service jobs? States with the most job openings for Dte Customer Service jobs include:
What job categories do people searching Dte Customer Service jobs look for? The top searched job categories for Dte Customer Service jobs are:
Full-time
Posted 2 days ago
Job description
DTE is building step-change technology for one of the world's largest industrial sectors: metals production.
We are now scaling from individual deployments to plant-wide solutions with leading aluminum producers globally. To support this next phase, we are looking for a Device & Field Service Specialist who wants to work on hard, real-world industrial technology and help shape the future of metals production. We are looking for someone who enjoys solving complex problems and demonstrates strong judgment regarding quality, reliability, and safety.
The Device & Field Service Specialist is part of DTE's Service, Production, and Delivery team and is based in the United States. The role is responsible for installing, commissioning, and servicing DTE solutions at customer sites across the country and requires approximately 50% travel to support customer operations and deployments.
Working closely with customers during solution start-up and service visits, the Device & Field Service Specialist configures devices to meet operational requirements, provides on-call and on-site technical support, and serves as a key point of contact throughout installation and maintenance activities.
DTE currently supports customers across the United States, including Tennessee, New York, Washington, Virginia, and Texas. Candidate must be based within driving distance of a major airport to serve current clients in those states.
The ideal candidate is technically strong and able to work proactively and independently. The work is technically demanding, involving servicing equipment that operates in harsh industrial environments.
Key Responsibilities
Qualifications, Knowledge & Experience
Why DTE
DTE is not building another incremental industrial tool. We are solving a fundamental blind spot in one of the world's largest industries: metals producers cannot optimize what they cannot measure in real time.
Our technology creates the foundation for real-time process control, industrial AI, higher recycling rates, lower emissions, and eventually autonomous metals manufacturing. As DTE enters a major scale-up phase, employees joining now will have a direct influence on the product, technology platform, and future direction of the industry.
DTE's core values are purpose, excellence, and empowerment. We are looking for people who are driven, resilient, ambitious, and motivated by building technology with real industrial impact.
The application deadline is the 20th of July 2026.
We encourage people of all genders to apply and look forward to receiving your application.
DTE is committed to being an inclusive workplace. We aim to create an environment where employees feel empowered, supported, and able to do their best work.
We are now scaling from individual deployments to plant-wide solutions with leading aluminum producers globally. To support this next phase, we are looking for a Device & Field Service Specialist who wants to work on hard, real-world industrial technology and help shape the future of metals production. We are looking for someone who enjoys solving complex problems and demonstrates strong judgment regarding quality, reliability, and safety.
The Device & Field Service Specialist is part of DTE's Service, Production, and Delivery team and is based in the United States. The role is responsible for installing, commissioning, and servicing DTE solutions at customer sites across the country and requires approximately 50% travel to support customer operations and deployments.
Working closely with customers during solution start-up and service visits, the Device & Field Service Specialist configures devices to meet operational requirements, provides on-call and on-site technical support, and serves as a key point of contact throughout installation and maintenance activities.
DTE currently supports customers across the United States, including Tennessee, New York, Washington, Virginia, and Texas. Candidate must be based within driving distance of a major airport to serve current clients in those states.
The ideal candidate is technically strong and able to work proactively and independently. The work is technically demanding, involving servicing equipment that operates in harsh industrial environments.
Key Responsibilities
- Receive, unpack, install, and set up devices at customers' sites.
- Install and commission DTE solutions and engineering devices, ensuring delivery to the highest standards of quality, safety, and schedule adherence.
- Support DTE Engineering during prototype deployments at customer sites and provide feedback to improve future designs, functionality, and reliability.
- Service, maintain, and repair installed solutions to ensure reliable operation and maximize value for DTE customers.
- Implement the solution and train customer operators in using it.
- Give feedback to Product and Engineering for continuous improvements.
Qualifications, Knowledge & Experience
- B.Sc. in Engineering or a related technical field.
- 3-5 years of experience in assembly, field service, or technical support roles involving electronic equipment.
- An Electrician certification is a plus.
- Familiarity with device programming, control logic, and troubleshooting methodologies.
- Strong analytical skills and a practical problem-solving mindset.
- Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement.
- Strong focus on safety, reliability, and quality.
- Willingness and ability to travel approximately 50% within the United States.
- Excellent English communication skills. Other languages are a plus.
Why DTE
DTE is not building another incremental industrial tool. We are solving a fundamental blind spot in one of the world's largest industries: metals producers cannot optimize what they cannot measure in real time.
Our technology creates the foundation for real-time process control, industrial AI, higher recycling rates, lower emissions, and eventually autonomous metals manufacturing. As DTE enters a major scale-up phase, employees joining now will have a direct influence on the product, technology platform, and future direction of the industry.
DTE's core values are purpose, excellence, and empowerment. We are looking for people who are driven, resilient, ambitious, and motivated by building technology with real industrial impact.
The application deadline is the 20th of July 2026.
We encourage people of all genders to apply and look forward to receiving your application.
DTE is committed to being an inclusive workplace. We aim to create an environment where employees feel empowered, supported, and able to do their best work.