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Drupal Support Jobs in Virginia (NOW HIRING)

RIVA Solutions Inc.

Technical Lead

Reston, VA · On-site +1

Lead or support technical design discussions for Drupal/WCMS enhancements, content models, templates, APIs, integrations, search features, analytics, data feeds, forms, microsites, landing pages, and ...

RIVA Solutions Inc.

Technical Lead

Reston, VA · On-site +1

Lead or support technical design discussions for Drupal/WCMS enhancements, content models, templates, APIs, integrations, search features, analytics, data feeds, forms, microsites, landing pages, and ...

RIVA Solutions Inc.

Technical Lead

Reston, VA · On-site

Lead or support technical design discussions for Drupal/WCMS enhancements, content models, templates, APIs, integrations, search features, analytics, data feeds, forms, microsites, landing pages, and ...

RIVA Solutions Inc.

Technical Lead

Reston, VA · On-site +1

Lead or support technical design discussions for Drupal/WCMS enhancements, content models, templates, APIs, integrations, search features, analytics, data feeds, forms, microsites, landing pages, and ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

... in Drupal/WCMS according to established workflows, metadata standards, and quality control procedures. * Manage FAQ updates, public inquiry trends, and feedback inputs that support content ...

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All JobsDrupal Support JobsDrupal Support Jobs in Virginia

Drupal Support information

What is Drupal Support?

Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.

What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?

To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.

What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?

Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.

What is the difference between Drupal Support vs Drupal Developer?

AspectDrupal SupportDrupal Developer
Primary RoleProviding technical assistance, troubleshooting, and maintenance for Drupal sitesDesigning, developing, and customizing Drupal websites and modules
Required SkillsBasic to intermediate Drupal knowledge, troubleshooting, site managementAdvanced PHP, Drupal module development, theme customization
CertificationsDrupal certifications, support-focused coursesDrupal developer certifications, PHP certifications
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, project-based environments

Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.

What are popular job titles related to Drupal Support jobs in Virginia?

For Drupal Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Drupal Support jobs in Virginia look for?

The top searched job categories for Drupal Support jobs in Virginia are:

What cities in Virginia are hiring for Drupal Support jobs?

Cities in Virginia with the most Drupal Support job openings:

Drupal Support jobs near you

Internet/Web Design & Content - Junior, Mid-Level & Senior (3 Openings)

ActioNet, Inc.

Vienna, VA • On-site

$112K/yr

Full-time

Posted 10 days ago

Job description

Description
Internet/Web Design & Content - Junior, Mid-Level & Senior (3 Openings)
Summary:
We are hiring for three (3) Internet/Web Design and Content positions at the Junior, Mid-Level, and Senior levels. These roles support the design, development, content management, accessibility, administration, and ongoing improvement of enterprise websites and web applications. Candidates will work with Drupal, HTML, SharePoint, web analytics, graphics, usability, and Section 508 accessibility requirements. Senior-level candidates will provide technical leadership for web applications, accessibility assessments, web technologies, and support activities.
Location:
Washington, DC or Gaithersburg, MD
Salary:
  • Junior/Mid-Level: Up to $112,000
  • Senior-Level: Up to $144,000

Clearance:
Q Clearance required where applicable.
Education:
Bachelor's degree from an accredited university or college in a technical discipline such as Information Technology, Computer Science, Web Development, Digital Media, Graphic Design, or a related field.
Three (3) Openings:
Junior Internet/Web Design Specialist:
  • Minimum of four (4) years of experience developing and providing content for organizational websites.
  • Experience with web page design, Drupal, and HTML.
  • Experience editing website content and gathering and researching information.
  • Experience creating, editing, and modifying graphics for websites.
  • Experience designing web pages focused on optimal user experience.
  • Experience testing and improving website usability and performance across multiple browsers.
  • Knowledge of web design technologies, techniques, and tools such as Adobe Photoshop and Illustrator.
  • Experience supporting SharePoint administration, including developing and maintaining content, updating sites, managing permissions, and supporting users.
  • Experience providing SharePoint user support and training.
  • Knowledge of Section 508 compliance and web accessibility requirements.
  • Experience creating or remediating accessible documents, including fillable forms.
  • Ability to assist and train users on Section 508 accessibility questions and issues.

Mid-Level Internet/Web Content Manager:
  • Minimum of four (4) years of experience developing and managing content for organizational websites.
  • Experience with web page design, Drupal, and HTML.
  • Experience editing website content and researching and gathering information.
  • Experience implementing content strategy and web content best practices.
  • Knowledge of Search Engine Optimization (SEO) principles and practices.
  • Experience using Google Analytics or similar web analytics tools to analyze website performance and visitor behavior.
  • Experience conducting website quality and functionality testing, including cross-browser and mobile device testing.
  • Experience evaluating overall website usability and user experience.
  • Experience creating, updating, and modifying graphics and photos for websites.
  • Experience supporting SharePoint administration, including content management, site updates, permissions, and user support.
  • Experience training and supporting SharePoint users.
  • Knowledge of Section 508 compliance and accessibility requirements for websites and applications.
  • Experience creating and remediating accessible documents, including fillable forms.
  • Ability to train and assist users with Section 508 questions and accessibility issues.

Senior Internet/Web Application Specialist:
  • Minimum of six (6) years of experience developing, implementing, and maintaining web-based application systems.
  • Experience monitoring and supporting organizational websites using Drupal, Internet, and client-server technologies.
  • Strong experience with database development, technical programming, web design, and day-to-day web application operations.
  • Experience analyzing and integrating new web products and technologies with existing web applications to improve functionality, usability, and design.
  • Experience researching technical problems, developing recommendations, and implementing improvements to web applications.
  • Experience troubleshooting existing and newly developed web applications and coordinating with appropriate technical resources to resolve issues.
  • Knowledge of web development technologies and programming languages such as HTML and Java.
  • Experience serving as a technical web lead or senior web subject matter expert.
  • Experience managing and coordinating web support activities.
  • Experience preparing weekly support status reports, technical assessments, project updates, and recommendations.
  • Experience providing technical assessments and recommendations for web-related activities and projects.
  • Strong knowledge of Section 508 compliance and accessibility requirements for websites and applications.
  • Experience managing website accessibility assessments, data calls, and accessibility reporting activities.
  • Ability to provide technical leadership, guidance, and mentoring to web development and content teams.

Preferred Certifications:
  • DHS Trusted Tester Certification
  • IAAP Certified Professional in Accessibility Core Competencies (CPACC)
  • IAAP Web Accessibility Specialist (WAS)
  • Adobe Certified Professional - Photoshop
  • Adobe Certified Professional - Illustrator
  • Microsoft Certified: SharePoint or Microsoft 365 certification
  • Microsoft Certified: Power Platform Fundamentals
  • Drupal certification or Acquia certification
  • Google Analytics Certification
  • CompTIA IT Fundamentals or equivalent
  • Certified ScrumMaster (CSM)
  • PMI Agile Certified Practitioner (PMI-ACP)
  • ITIL 4 Foundation

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
  • We are committed to our customers by driving and sustaining Service Delivery Excellence
  • We are committed to give back to our Community, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What's in It For You?As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?
ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
********Direct Applicants, only. No Agencies, No third-party recruiters, please********

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