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Drug Testing Front Desk Jobs (NOW HIRING)

Recovery Place

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Front Desk Administrative Assistant

Savannah, GA · On-site

$16 - $18/hr

Currently, we are seeking a full-time Front Desk Administrative Assistant to join our team to ... Drug testing is required as part of the employment offer. Company Description For over three ...

Recovery Place

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Front Desk Administrative Assistant

Hinesville, GA · On-site

$16 - $17/hr

Currently, we are seeking a full-time Front Desk Administrative Assistant to join our team to ... Drug testing is required as part of the employment offer. Company Description For over three ...

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How much do drug testing front desk jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for drug testing front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Drug Testing Front Desk vs Drug Testing Technician?

AspectDrug Testing Front DeskDrug Testing Technician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or training in specimen collection and safety protocols
Work EnvironmentReception area, administrative tasks, schedulingSpecimen collection, testing procedures, lab environment
Employer & Industry UsageMedical clinics, drug testing centers, corporate wellness programsLaboratories, medical facilities, drug testing centers

The Drug Testing Front Desk primarily handles administrative duties, scheduling, and customer interactions, while the Drug Testing Technician performs specimen collection and testing procedures. Both roles are essential in drug testing facilities, but they differ in responsibilities, required credentials, and work environment.

What jobs are most likely to drug test?

Drug testing is common in jobs that prioritize safety and compliance, such as those in healthcare, transportation, manufacturing, and law enforcement. Front desk positions in certain industries, including healthcare facilities and security services, may also require drug testing as part of the hiring process. Employers often use drug tests to ensure a drug-free workplace and may require pre-employment or random testing during employment.

What are some common challenges faced by Drug Testing Front Desk staff, and how can they be managed?

Drug Testing Front Desk staff often encounter challenges such as managing high volumes of clients while maintaining confidentiality and adhering to strict procedures. Ensuring accurate documentation, handling sensitive conversations discreetly, and managing time effectively during peak hours are also key aspects of the role. Being well-organized, staying updated on compliance requirements, and communicating clearly with both clients and team members can help manage these challenges and maintain a smooth workflow.

What does a Drug Testing Front Desk worker do?

A Drug Testing Front Desk worker is responsible for greeting clients, verifying their identification, collecting necessary paperwork, and ensuring all required forms are completed before a drug test. They also schedule appointments, answer questions about testing procedures, and maintain confidentiality for all clients. Additionally, they may handle payments and communicate with laboratories or employers regarding test results. This role requires strong organizational skills and attention to detail to ensure accurate record-keeping and compliance with privacy regulations.

What are the key skills and qualifications needed to thrive as a Drug Testing Front Desk professional, and why are they important?

To thrive as a Drug Testing Front Desk professional, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, laboratory information systems, and basic office equipment is typically required. Excellent customer service, discretion, and effective communication are crucial soft skills in this role. These competencies are vital for maintaining accurate records, ensuring client confidentiality, and providing a smooth and professional experience for clients undergoing drug testing.

Can you fail a drug test and still get hired?

For a Drug Testing Front Desk position, failing a drug test typically disqualifies a candidate from immediate employment, as drug screening is often a mandatory part of the hiring process. However, some employers may allow for retesting or consider extenuating circumstances, but generally, passing the test is required to be hired. Knowledge of drug policies and maintaining a drug-free status are important in this role.
What cities are hiring for Drug Testing Front Desk jobs? Cities with the most Drug Testing Front Desk job openings:
What states have the most Drug Testing Front Desk jobs? States with the most job openings for Drug Testing Front Desk jobs include:
Infographic showing various Drug Testing Front Desk job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Front Desk Representative - Lakeland

Orthopaedic Solutions Management

Lakeland, FL

$18/hr

Full-time

Posted 2 days ago

Job description

Starting at $18 an hour

In this role you will:

Be responsible for providing leadership and guidance to the entire team working in their assigned zone. They oversee the Zone team ensuring that they provide organized, efficient service to patients and visitors. The Front Desk Lead monitors the preparation of paperwork for the day’s clinic, ensures that the zones are cleaned, organized, and properly stocked at all times and ensures the daily flow of the clinic.

Key Responsibilities:

  • Provides leadership and guidance to all the entire team working in their zone ensuring they are accessible.
  • Conducts daily huddles with zone team to review daily clinics and to motivate team to provide a positive work environment.
  • Creates a positive work environment for the entire team in their zone/clinic by motivating others and encouraging positive thinking and teamwork.
  • Oversees front desk representatives to ensure efficient patient flow at check in and check out.
  • Assists with any questions or concerns while providing excellent customer service to patients.
  • Monitors zone to ensure FOI customer service standards are met and that the clinic is flowing smoothly.
  • Ensures that the front desk and clinic staff are working as a team to communicate delays at check in and wait times throughout the patient visit.
  • Ensures water and snacks are provided to the patients during extended wait times. .
  • Monitors zone to ensure that OSHA and HIPAA standards are being followed.
  • Ensures all paperwork is printed and prepared for each day’s clinic.
  • Assists Clinic Supervisor in running Care Credits for staff in their assigned zone.
  • Communicates with Benefits and Auth Teams as a problem solver for questions and/or issues arising with their daily work.
  • Communicates any problems, issues, or concerns with the department to the Clinic Supervisor.
  • Ensures there is adequate staffing to handle the patient flow at the front desk and to ensure there is adequate coverage during high patient volume, employee absences, and lunch breaks. Communicates staffing concerns to Clinic Supervisor.
  • Distributes work among staff members and ensures it is complete.
  • Assists Clinic Supervisor and Manager with staff meetings.
  • Attends in-services and updates staff accordingly.
  • Handle patient complaints and issues as they arise to ensure patient satisfaction and notify Clinic Supervisor when necessary.
  • Assists with clinic batch.
  • Assists the Clinic Supervisor and Manager working the documents in the Athena Clinical inbox for their location.
  • Acts as a backup to the Dispensary.
  • Mentors new Trainees.
  • Covers Urgent Care Front Desk as needed (South Tampa and Brandon).
  • Assist Clinic Supervisor in ordering of office supplies and ensuring all forms and supplies are stocked in their zone.
  • Keep Clinic Supervisor informed of any staff issues or problems that need further attention.
  • Assist Clinic Supervisor with training staff on any new/revised policies and procedures and ensure they are being followed and that additional training is provided to staff as needed.
  • All other duties as assigned as a front desk.
  • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
  • All other duties as assigned.

About You:

  • High School Diploma
  • 2 years experience in the Medical Field

We Would Love It If You Also Had:

  • Spanish Bi-Lingual a Plus!
  • Athena EMR experience

At FOI our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What we offer:

  • Full time opportunities available, with room for career growth and advancement.
  • Excellent job security and stability, to promote an optimal work life balance.
  • Be part of this dynamic and growing high level Clinic Services Team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.