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Drug Alcohol Testing Jobs in California (NOW HIRING)

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Drug Alcohol Testing information

What is the difference between Drug Alcohol Testing vs Drug Alcohol Testing?

AspectDrug Alcohol Testing

Since the comparison is with itself, the focus is on understanding its scope. Drug Alcohol Testing involves screening employees or individuals for substance use, typically in workplace or safety-sensitive environments. It requires certifications like DOT or non-DOT testing training, and is used across industries such as transportation, construction, and manufacturing. The role emphasizes confidentiality, compliance, and accurate specimen collection. This FAQ clarifies that Drug Alcohol Testing is a specialized process rather than a different job title, highlighting its importance in maintaining safety and regulatory adherence in various industries.

What are the key skills and qualifications needed to thrive as a drug and alcohol testing technician, and why are they important?

To thrive as a Drug and Alcohol Testing Technician, you typically need a high school diploma or equivalent, attention to detail, and a thorough understanding of chain-of-custody procedures. Familiarity with testing equipment, specimen collection protocols, and certification such as DOT (Department of Transportation) collector training are often required. Strong interpersonal skills, discretion, and reliability are crucial for interacting with clients and handling sensitive information. These abilities ensure accurate test results, maintain legal compliance, and uphold the integrity of the testing process.

What is a drug and alcohol testing job?

Drug and alcohol testing jobs involve collecting and analyzing biological samples, such as urine, saliva, blood, or hair, to detect the presence of drugs or alcohol. Professionals in these roles may work in medical facilities, laboratories, workplaces, or for law enforcement agencies. Their responsibilities often include administering tests, following strict chain-of-custody procedures, and ensuring accurate, confidential reporting of results. These jobs are critical for maintaining safety standards in various industries and supporting health and legal compliance.

What are some common challenges faced by professionals in drug and alcohol testing, and how can they be addressed?

Professionals in Drug and Alcohol Testing often encounter challenges such as maintaining strict confidentiality, handling difficult or non-cooperative clients, and ensuring compliance with regulatory standards. Adhering to clear protocols, participating in ongoing training, and practicing effective communication can help address these challenges. Building rapport with clients and staying updated on industry regulations also play key roles in performing tests accurately and professionally.

What are the most commonly searched types of Drug Alcohol Testing jobs in California?

The most popular types of Drug Alcohol Testing jobs in California are:

What are popular job titles related to Drug Alcohol Testing jobs in California?

For Drug Alcohol Testing jobs in California, the most frequently searched job titles are:

What job categories do people searching Drug Alcohol Testing jobs in California look for?

The top searched job categories for Drug Alcohol Testing jobs in California are:

What cities in California are hiring for Drug Alcohol Testing jobs?

Cities in California with the most Drug Alcohol Testing job openings:

Drug Alcohol Testing jobs near you

Client Services Representative (CSR) - Drug & Alcohol Testing

LifeWorks, Inc.

Temecula, CA • On-site

$42K - $44K/yr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Client Services Representative (CSR) - Drug & Alcohol Testing
📍 Temecula, CA (Onsite)
🕒 Full-time, Permanent Position
Join our Team
At TELUS Health, our Drug & Alcohol Testing Services team plays a vital role in fostering safer workplaces and healthier communities. Working as a collaborative and compassionate unit, we support employers, unions, and regulated industries across the U.S. with reliable and compliant testing services.
We're seeking a Client Services Representative (CSR) who thrives in a fast-paced environment, values teamwork, and takes pride in delivering exceptional service. In this meaningful role, your attention to detail and commitment to care will directly contribute to the safety, integrity, and well-being of the organizations and individuals we support every day.
What You'll Do
You'll be part of a team that ensures compliance, reliability, and excellent service. Your responsibilities include:
  • Program & Compliance Support:
    Maintain and update testing program databases (DOT, IBEW, biological monitoring); schedule and coordinate tests; track completion and follow-up; produce monthly compliance updates.

  • Collection & Operations: Perform specimen collections and receive comprehensive on-the-job training to become a certified collector across all collection methods. Maintain chain-of-custody integrity, accurately complete and upload breath-alcohol test (BAT) forms, and coordinate with labs and collection sites to resolve any missing or incomplete test records.

  • Client & Participant Experience:
    Serve as a first point of contact for participants, union members, and clients via phone, email, and in-person; schedule testing, issue documentation (clean cards, authorizations); manage shared inbox and incoming correspondence.

  • Background Checks & Administrative Coordination:
    Process background check requests; verify documentation; handle billing/data entry; manage inventory of supplies; prepare and distribute paperwork and outbound mailings/shipments.

What You Bring
Success in this role comes from a balance of customer service excellence, accuracy in compliance work, and teamwork. We're looking for someone who is eager to learn, adaptable, and committed to supporting both clients and colleagues.
Qualifications that will help you thrive:
  • Experience: 1-2 years in customer service, administration, or a similar fast-paced environment.
  • Technical Skills: Comfortable using Microsoft Excel, scheduling tools, and data entry systems; quick to learn new software and platforms.
  • Communication: Clear, professional verbal and written skills with the ability to build trust and handle sensitive conversations with empathy.
  • Detail Orientation: Proven ability to stay organized, maintain accuracy with sensitive data, and consistently follow protocols to support compliance in highly regulated environments.
  • Adaptability: Able to multitask, set priorities, and stay calm under pressure while keeping quality top of mind.
  • Teamwork: Collaborative spirit with experience supporting colleagues across different functions (e.g., collections, admin, reporting).

Bonus skills that set you apart:
  • Background in healthcare, occupational health, compliance, or drug/alcohol testing.
  • Familiarity with case management or testing systems.
  • Knowledge of DOT or union-based testing regulations.
  • Experience coordinating background checks or other regulated processes.
  • Bilingual fluency (Spanish/English).

Why Join TELUS Health?
  • Comprehensive benefits package, including group insurance, PTO, and retirement plan.
  • Consistent Monday-Friday daytime schedule (no evenings or weekends).
  • A supportive team environment with training, mentorship, and career growth opportunities.

Base salary range: $42,000- $44,000/year (depending on experience).
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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