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University of Michigan

Guest Services Specialist

Ann Arbor, MI · On-site

$13.50 - $17.50/hr

DPSS is at the heart of fostering a secure and welcoming environment for students, faculty, staff, families, and visitors. By partnering with university departments and local, state, and federal law ...

WelbeHealth

Eligibility & Coverage Advocate

Pasadena, CA · On-site

$50K - $65K/yr

Experience working directly with the county DPSS submitting, managing, and appealing Medi-Cal enrollments * Demonstrate in-depth experience with complex Medi-Cal enrollment case management, and ...

WelbeHealth

Eligibility & Coverage Advocate

La Quinta, CA

$49K - $64K/yr

Maintain a strong working relationship with the Department of Public and Social Services (DPSS) to ensure compliance with DHCS and CMS policies and procedures Job Requirements: * High school diploma ...

WelbeHealth

Eligibility & Coverage Advocate

Los Angeles, CA · On-site

$49K - $64K/yr

Experience working directly with the county DPSS submitting, managing, and appealing Medi-Cal enrollments * Demonstrate in-depth experience with complex Medi-Cal enrollment case management, and ...

University of Michigan

POLICE OFFICER

Dearborn, MI · On-site

DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local ...

CompSpec Inc.

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FINANCIAL COUNSELOR (Medicaid Eligibility)

Lake Forest, IL · On-site

$23 - $27/hr

Knowledge of DPSS process as it pertains to submission of Medicaid applications. Computer literate (Microsoft Office, Epic and/or other hospital computer programs) etc. 1-3 years' experience in the ...

CompSpec Inc.

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FINANCIAL COUNSELOR (Medicaid Eligibility)

Lake Forest, IL · On-site

$23 - $27/hr

Knowledge of DPSS process as it pertains to submission of Medicaid applications. Computer literate (Microsoft Office, Epic and/or other hospital computer programs) etc. 1-3 years' experience in the ...

Welbehealth

Medi-cal Enrollment Specialist

Los Angeles, CA · Hybrid

$28.23 - $37.27/hr

Maintain a strong working relationship with the Department of Public and Social Services (DPSS) at the county to ensure seamless enrollment workflow, adhere to deadlines and ensure compliance with ...

CompSpec Inc.

Be Seen First

FINANCIAL COUNSELOR (Medicaid Eligibility)

Lake Forest, IL · On-site

$23 - $27/hr

Knowledge of DPSS process as it pertains to submission of Medicaid applications. Computer literate (Microsoft Office, Epic and/or other hospital computer programs) etc. 1-3 years' experience in the ...

CompSpec Inc.

Be Seen First

FINANCIAL COUNSELOR (Medicaid Eligibility)

Lake Forest, IL · On-site

$23 - $27/hr

Knowledge of DPSS process as it pertains to submission of Medicaid applications. Computer literate (Microsoft Office, Epic and/or other hospital computer programs) etc. 1-3 years' experience in the ...

WelbeHealth

Medi-cal Enrollment Specialist

Los Angeles, CA · Hybrid

$28.23 - $37.27/hr

Maintain a strong working relationship with the Department of Public and Social Services (DPSS) at the county to ensure seamless enrollment workflow, adhere to deadlines and ensure compliance with ...

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How much do dpss jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for dpss in the United States is $27.31, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.25 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a DPSS worker in their daily role?

DPSS workers often manage high caseloads and must balance serving clients in need with adhering to complex government policies and procedures. They may encounter emotionally challenging situations when assisting vulnerable populations, requiring resilience and strong stress management skills. Collaboration with various agencies and service providers is common, and workers must keep up-to-date with changing regulations and resources. The role can be highly rewarding, but adaptability and continuous learning are crucial to meet clients' needs effectively.

What are the key skills and qualifications needed to thrive in the Dpss position, and why are they important?

To thrive as a Department of Public Social Services (DPSS) worker, you need a strong knowledge of social services programs, public assistance eligibility guidelines, and case management, often supported by a relevant associate or bachelor's degree. Familiarity with case management software, government databases, and documentation systems is important, and some positions may require specific certifications in social work or public administration. Empathy, cultural sensitivity, organizational skills, and effective communication are essential soft skills for engaging diverse clients and collaborating with multidisciplinary teams. These abilities ensure accurate service delivery, efficient client management, and positive outcomes for clients seeking public assistance.

What is a DPSS job?

A DPSS job typically refers to a position within the Department of Public Social Services (DPSS), which provides various social services to individuals and families in need. Roles within DPSS can include case workers, eligibility workers, social workers, and administrative positions. Employees help administer programs such as food assistance (CalFresh), healthcare benefits (Medi-Cal), and financial aid (CalWORKs). The job often involves interacting with the public, processing applications, and ensuring individuals receive the support they qualify for.

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University Public Safety Officer

University Public Safety Officer

University of Michigan

Ann Arbor, MI • On-site

$48K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

131st of 534 rated colleges and universities

Job description

How to Apply
To include a cover letter, please include it as the first page of your resume.
Job Summary
The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations. We prize proactive engagement with our community and provide compassionate and professional service to enhance the quality of life for all.
Our DPSS Housing Security is a full-service, 24-hour public safety department that works to ensure a safe and secure environment for the University of Michigan community with a focus within Michigan Housing. Our officers and staff are highly trained security professionals equipped to serve all members of our community. We manage all security operations within Michigan Housing and offer an integrated and collaborative approach to safety and security, partnering across the University to provide a safe community while improving the quality of life for all those living, learning, working and visiting our community.
Housing Security is a seven (7) day per week, twenty-four (24) hour per day operation. Work schedules may include nights, afternoons, weekends holidays and occasional unanticipated overtime. This is a uniformed position following the DPSS uniformed dress code. Patrol assignments may include both mobile and building specific responsibilities.
Salary Range Information
  • The pay range for new external hires is $48,942.40 to $59,550.40 per year, based on education and experience.
  • The full pay range for current DPSS Security Officers is $48,942.40 to $61,921.60 per year, based on education and experience.

This salary information is based on the collective bargaining agreement between the University of Michigan and the Police Officers Association of Michigan, effective as of December 21st, 2025. The new contract will be available online soon.
Responsibilities*
Under the direction of the your Housing Security Sergeant and the management team, you will perform the following tasks:
  • Ensure public safety, protect our assets and act as the primary liaison with state and local police, fire and security agencies; act calmly in emergency situations and use emergency equipment
  • Work closely with the Division of Student Life staff, de-escalate non-violent situations; investigate criminal activity; assist student, staff and visitors as needed
  • Patrol Michigan Housing buildings and surrounding areas and monitor fire, security, and access control alarm systems
  • Detect safety hazards and criminal activity
  • Use your customer service skills and cultural safety mindset to respectfully communicate and work with all community members
  • Maintain confidentiality in all matters
  • Prepare incident and security reports
  • Ascend and descend multiple flights of stairs as part of the routine patrol
  • Provide services such as but not limited to: escorts, wayfinding, unlocks, motorists assists, well-being checks, property control, and traffic and crowd control
  • Move equipment such as barricades and fire extinguishers
  • Work collaboratively to support all departments within DPSS

Required Qualifications*
  • High school or GED equivalent + 1 year of experience in a security, fire, military, customer service or emergency management field
  • Experience with the enforcement of fire, safety and security practices
  • Skillset in handling emergency situations and using associated equipment
  • Basic proficiency in Microsoft Word, Excel and basic keyboarding
  • A valid driver's license and a driving record with less than 6 points
  • You must pass a comprehensive public safety background investigation, drug screening, psychological evaluation, and physical examination

Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
  • Generous time off including parental leave
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance including "Other Qualified Adult" coverage
  • Dental, Vision and Life insurance
  • Long-Term Disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses
  • Tuition Support Program

Modes of Work
These positions will work onsite patrolling the University of Michigan community with a focus on Michigan Housing
Additional Information
All members of the Division of Public Safety and Security (DPSS) are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Police Officers Association of Michigan union which contains and settles all matters concerning wages, benefits, hours and other terms and conditions of employment.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
271652
Working Title
University Public Safety Officer
Job Title
UNIV PUB SAFETY OFFICER
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Division Pub Saf Sec
Department
DPSS Housing Sec & Safety Svcs
Posting Begin/End Date
6/05/2026 - 6/18/2026
Salary
$48,924.40 - $61,921.60
Career Interest
Security/Police (POAM/COAM Union)

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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