JOB SUMMARY DoubleTree Portland Restaurant Server - JOB SUMMARY Service of food and/or beverage to ... safe application of products and processes within the hotel. Ability to remember, recite and ...
JOB SUMMARY DoubleTree Portland Restaurant Server - JOB SUMMARY Service of food and/or beverage to ... safe application of products and processes within the hotel. Ability to remember, recite and ...
JOB SUMMARY DoubleTree Portland Restaurant Server - JOB SUMMARY Service of food and/or beverage to ... safe application of products and processes within the hotel. Ability to remember, recite and ...
JOB SUMMARY DoubleTree Portland Restaurant Server - JOB SUMMARY Service of food and/or beverage to ... safe application of products and processes within the hotel. Ability to remember, recite and ...
Doubletree Application information
What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at DoubleTree, and why are they important?
What is a Doubletree Application?
What is the difference between Doubletree Application vs Hotel Front Desk Agent?
| Aspect | Doubletree Application | Hotel Front Desk Agent |
|---|---|---|
| Required Credentials | Basic application form, possibly some hospitality experience | High school diploma, customer service skills, hospitality experience often preferred |
| Work Environment | Corporate or hotel chain HR setting, application process online or in person | Hotel lobby, front desk, customer interaction |
| Employer & Industry Usage | Used by hotel chains like Doubletree during hiring process | Commonly employed in hotels, resorts, and hospitality industry |
While the Doubletree Application refers to the process of applying to work at Doubletree hotels, a Hotel Front Desk Agent is a specific role within the hotel. The application process involves submitting your credentials, whereas the role involves customer service and front desk operations. Both are integral to hospitality employment, with the application being the first step towards becoming a front desk agent.
What can I expect during the Doubletree application and interview process?
Server AM Part time (DoubleTree by Hilton, Portland)
Portland, OR • On-site
Part-time
Medical, Dental, Vision, Retirement
Re-posted 6 days ago
Job description
JOB SUMMARY
DoubleTree Portland
Restaurant Server-
JOB SUMMARY
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Check station before, during and after shift for proper set-up and cleanliness.
Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Supplement the bus help in clearing and resettling the tables.
Perform all assigned side work to include replenishing condiments and restocking.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Present the check to guest promptly.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Restaurant Personnel when need.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.
Why Join Us:
- Free Onsite parking
- Free TriMet/MAX Pass
- Free Daily Meal- (Chef inspired in our Sunny Day Cafe)
- Competitive pay and full benefits package
- A clear path for Career Growth Opportunities
- Leadership who listens to your needs and accepts feedback
- An onsite HR team that is dedicated to your success
- Hilton Team Member Travel Program - discounted stays globally
- Leadership development and career advancement through Westmont Hospitality Group
- Join a dedicated team in a landmark property with a legacy of excellence
- Medical, dental and vision insurance
- 401(k)
- Full-time or part-time
- Paid training