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Donor Care Manager Jobs (NOW HIRING)

Donor Care Technician - Mobiles (Rock Hill)

Fort Mill, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Health Insurance (Medical, Vision, and Dental) * Healthcare and Dependent Care FSA * Short and ... Immediately contacts management if the donor appears disgruntled or unsatisfied * Extends ...

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Donor Care Manager information

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$60K

$88K

How much do donor care manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for donor care manager in the United States is $59,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a donor care manager?

A Donor Care Manager is a professional responsible for building and maintaining positive relationships with donors to a nonprofit or charitable organization. Their main duties include communicating with donors, managing donor records, coordinating fundraising campaigns, and ensuring donors feel appreciated and informed about the impact of their contributions. By providing excellent stewardship and engagement, Donor Care Managers help foster donor loyalty and encourage continued support for the organization's mission.

What skills and qualifications are needed to be a donor care manager?

To thrive as a Donor Care Manager, you generally need expertise in fundraising, relationship management, and data analysis, often backed by a degree in communications, nonprofit management, or a related field. Familiarity with donor management systems (CRMs) like Raiser’s Edge and proficiency in reporting tools are typically required. Exceptional interpersonal skills, attention to detail, and strategic communication set top performers apart in engaging and retaining donors. These capabilities are crucial for building lasting donor relationships, maximizing fundraising outcomes, and supporting organizational growth.

How does a donor care manager collaborate with other departments to enhance donor relationships?

A Donor Care Manager regularly works with fundraising, communications, and program teams to ensure donors feel engaged and valued. This collaboration often involves coordinating donor communications, updating teams on donor feedback, and planning appreciation events or campaigns. By sharing insights on donor preferences and concerns, the Donor Care Manager helps shape outreach strategies and strengthens long-term partnerships, making cross-departmental teamwork essential for success in this role.

What is the difference between Donor Care Manager vs Fundraising Coordinator?

AspectDonor Care ManagerFundraising Coordinator
Primary RoleMaintains relationships with donors, manages donor database, and ensures donor retentionPlans and executes fundraising events and campaigns to raise funds
Required SkillsCommunication, relationship management, database managementEvent planning, outreach, marketing skills
Work EnvironmentNonprofit organizations, donor relations teamsFundraising departments, nonprofit organizations
Common CertificationsNone specific, often experience-basedNone specific, often experience-based

The Donor Care Manager focuses on maintaining and nurturing relationships with existing donors, ensuring ongoing support and engagement. In contrast, the Fundraising Coordinator primarily plans and executes campaigns to attract new donors and raise funds. Both roles are essential in nonprofit organizations but differ in their core responsibilities and daily activities.

More about Donor Care Manager jobs

What cities are hiring for Donor Care Manager jobs?

Cities with the most Donor Care Manager job openings:

What are the most commonly searched types of Donor Care jobs?

The most popular types of Donor Care jobs are:

What states have the most Donor Care Manager jobs?

States with the most job openings for Donor Care Manager jobs include:

Infographic showing various Donor Care Manager job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $59,962 per year, or $28.8 per hour.

Donor Care Technician (Greenville) - Mobiles

tbc

Greenville, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


TBC Corporation rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

130th of 418 rated retail wholesalers


Job description

  • 24 Days PTO! - Use it, Cash it, Roll it over
  • Potential Company Bonuses
  • Tuition Reimbursement 
  • 401k Retirement Plan
  • Health Insurance (Medical, Vision, and Dental)
  • Healthcare and Dependent Care FSA
  • Short and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Basic Life Insurance

Position Overview 

  • Enhances and maximizes The Blood Connection donor experience by welcoming and registering donors as well as performing donor health history and physical assessment. 
  • This position has advancement opportunities which provides paid on-the-job training to become a Phlebotomist for The Blood Connection.
  • As the first impression of the organization, must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. 
  • Must have excellent customer service skills and must be able to work varied hours including working weekends. 
  • While not desirable and is avoided when possible, must be able to adapt to a work schedule that may change with less than 24 hours’ notice. 
Essential Functions 
Greeting Donors and Guests:
  • Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
  • Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
  • Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience
Donor Eligibility:
  • Assesses donor eligibility by performing computer verification
  • Screens prospective donors through medical history, mini physical, and testing results
  • Provides educational material
Donor Collection:
  • Performs the donor health history and physical assessment according to current standard operating procedures
  • Selects proper material for blood collection
  • Escorts donor through next phase of collection and ensures proper handoff to collections team member
Maintaining Store Front Impression:
  • Maintains facility appearance (organization and cleanliness of storefront donor areas) by assuring that all storefront areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
  • Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances
Liaising with Donors and Guests:
  • Communicates the TBC vision of donor experience to patrons
  • Capable of conveying the organizational values
  • Capable of conveying the operational mission
  • Engages donors in conversation and makes them feel important
  • Stays “close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
  • Reports to management all observations that may tarnish a donor’s experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
  • Extends appreciation and gratitude to donors
  • Completes TBC Donation Experience Training
Operational Responsibilities:
  • Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
  • Provides professional, courteous, and prompt service
  • Performs reception and telephone duties as assigned
  • Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
  • Stocks donor screening room
Miscellaneous:
  • Participates in TBC sponsored blood drives and other special events
  • Other duties as assigned or required

Minimum Qualifications

  • High School Diploma or GED
  • Customer service experience preferred
  • Valid Driver’s License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers
Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Lifting and/or pulling/pushing up to 50 pounds
  • Sitting, standing, or walking for an extended period 
  • Bending and twisting

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