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Donor Care Associate Jobs (NOW HIRING)

Young Life

Staff Associate - Houston

Houston, TX · On-site

YL Staff Associate I Summary: Through both formal training and direct field ministry experience ... Raise financial support as directed and maintain good donor care practices. * Communicate ministry ...

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Donor Care Associate information

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How much do donor care associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for donor care associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What does a donor care associate do?

A Donor Care Associate is responsible for managing relationships with donors, ensuring their contributions are processed accurately, and providing excellent customer service to support ongoing engagement. They often handle inquiries, resolve issues, and maintain detailed records of donor information and donations. Additionally, they may assist with donor recognition programs, coordinate thank-you communications, and support fundraising campaigns to help retain and grow donor support.

What are the key skills and qualifications needed to thrive as a donor care associate, and why are they important?

To thrive as a Donor Care Associate, you need strong customer service skills, attention to detail, and experience with database management, often supported by a bachelor's degree or relevant work experience. Familiarity with donor management systems like Salesforce or Raiser's Edge, and proficiency in CRM software, are typically required. Exceptional communication, empathy, and problem-solving abilities help build positive relationships with donors and resolve concerns effectively. These skills ensure donor satisfaction and retention, which are critical for the ongoing success of fundraising efforts.

How does a donor care associate typically collaborate with other departments to enhance donor experience?

As a Donor Care Associate, you will often work closely with teams such as Fundraising, Communications, and Data Management to ensure donors receive timely updates, acknowledgments, and support. Collaboration may include coordinating donor events, resolving inquiries, and implementing feedback into donor engagement strategies. This cross-departmental teamwork is essential for maintaining strong donor relationships and improving overall satisfaction. You’ll also participate in regular meetings to share insights and align on best practices for donor stewardship.

What is the difference between Donor Care Associate vs Fundraising Coordinator?

AspectDonor Care AssociateFundraising Coordinator
Primary RoleMaintains donor relationships, processes donations, provides customer servicePlans and executes fundraising campaigns, develops donor strategies
Required SkillsCustomer service, communication, data entryEvent planning, communication, project management
Work EnvironmentNonprofit organizations, donor services teamsFundraising departments, nonprofit organizations
Common CertificationsNone required, but certifications like CFRE are optionalFundraising or nonprofit certifications beneficial

The Donor Care Associate focuses on maintaining relationships with donors and handling their inquiries, while the Fundraising Coordinator develops and manages fundraising campaigns. Both roles are essential in nonprofit settings but differ in scope and responsibilities.

What cities are hiring for Donor Care Associate jobs?

Cities with the most Donor Care Associate job openings:

What are the most commonly searched types of Donor Care jobs?

The most popular types of Donor Care jobs are:

What states have the most Donor Care Associate jobs?

States with the most job openings for Donor Care Associate jobs include:

Donor Care Associate jobs near you
Infographic showing various Donor Care Associate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.

PHLEBOTOMIST

STATE OF FRANKLIN HEALTHCARE GROUP

Johnson City, TN • On-site

$16.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

  • Perform venipuncture, arterial, and capillary punctures on patients.
  • Conduct designated laboratory testing.
  • Assist in donor care before, during, and after donation.
  • Instruct patients on urine collection procedures and accurately label specimens.
  • Clean/Sterilize equipment, instruments, and work area.
  • Inventory supplies and place orders when necessary.
  • Enter patient data timely and efficient.
  • Follow organizational, departmental, and governmental policies and procedures.

REQUIREMENTS:

  • Graduation from an accredited phlebotomy diploma program.

EXPERIENCE:

One year of phlebotomist experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Phlebotomy Certification

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans(restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!


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