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Donor Care Associate Jobs in Michigan (NOW HIRING)

McLaren

Philanthropy Officer Database

Petoskey, MI · On-site

Associate degree in Information Technologies, Business Administration or similar relevant field, or ... Experience with donor tracking software. * Experience in a non-profit or healthcare fundraising ...

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Donor Care Associate information

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$27

How much do donor care associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for donor care associate in Michigan is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.60 per hour, depending on experience, location, and employer.

What does a donor care associate do?

A Donor Care Associate is responsible for managing relationships with donors, ensuring their contributions are processed accurately, and providing excellent customer service to support ongoing engagement. They often handle inquiries, resolve issues, and maintain detailed records of donor information and donations. Additionally, they may assist with donor recognition programs, coordinate thank-you communications, and support fundraising campaigns to help retain and grow donor support.

What are the key skills and qualifications needed to thrive as a donor care associate, and why are they important?

To thrive as a Donor Care Associate, you need strong customer service skills, attention to detail, and experience with database management, often supported by a bachelor's degree or relevant work experience. Familiarity with donor management systems like Salesforce or Raiser's Edge, and proficiency in CRM software, are typically required. Exceptional communication, empathy, and problem-solving abilities help build positive relationships with donors and resolve concerns effectively. These skills ensure donor satisfaction and retention, which are critical for the ongoing success of fundraising efforts.

How does a donor care associate typically collaborate with other departments to enhance donor experience?

As a Donor Care Associate, you will often work closely with teams such as Fundraising, Communications, and Data Management to ensure donors receive timely updates, acknowledgments, and support. Collaboration may include coordinating donor events, resolving inquiries, and implementing feedback into donor engagement strategies. This cross-departmental teamwork is essential for maintaining strong donor relationships and improving overall satisfaction. You’ll also participate in regular meetings to share insights and align on best practices for donor stewardship.

What is the difference between Donor Care Associate vs Fundraising Coordinator?

AspectDonor Care AssociateFundraising Coordinator
Primary RoleMaintains donor relationships, processes donations, provides customer servicePlans and executes fundraising campaigns, develops donor strategies
Required SkillsCustomer service, communication, data entryEvent planning, communication, project management
Work EnvironmentNonprofit organizations, donor services teamsFundraising departments, nonprofit organizations
Common CertificationsNone required, but certifications like CFRE are optionalFundraising or nonprofit certifications beneficial

The Donor Care Associate focuses on maintaining relationships with donors and handling their inquiries, while the Fundraising Coordinator develops and manages fundraising campaigns. Both roles are essential in nonprofit settings but differ in scope and responsibilities.

What cities in Michigan are hiring for Donor Care Associate jobs?

Cities in Michigan with the most Donor Care Associate job openings:

Donor Care Associate jobs near you
Infographic showing various Donor Care Associate job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 22% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,471 per year, or $16.6 per hour.

Staff Associate- Eastern Great Lakes Region

Young Life

Novi, MI • On-site

Full-time

Re-posted 13 days ago

Young Life rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

2nd of 18 rated religious organizations

Job description

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally.
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Because of Young Life's exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,
Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.
Job Specific Working Conditions:
This position is subject to be placed in any of our areas across our Region as openings occur. We would love for your flexibility in potentially relocating to wherever openings arise.
YL Staff Associate I
Summary:
Through both formal training and direct field ministry experience, learn how to effectively carry out and manage Young Life ministry.
Ministry Functions:
Spiritual Development - "Following Jesus" includes prayer and spiritual disciplines, fellowship, growth and health and church relationships.
  • Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word.
  • Seek and maintain relationships and disciplines, in the context of active participation in a church community.
  • Actively participate in the spiritual life of the Young Life community.
  • Lead teams and individuals in spiritual development.
  • Leadership Development - "Equipping leaders, committee and staff" includes key volunteer care, recruiting, team building and training, supervision and vision casting.
  • Meet with your volunteer leaders and area leadership on a regular basis.
  • Learn to recruit and train new leaders to build a leadership team that reflects the community.
  • Model excellence in contact work, club, Campaigners and camping to other leaders.
  • Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy.

Resource Development - "Fueling the ministry" includes events, major donor care, public relations (branding) and TDS team.
  • Raise financial support as directed and maintain good donor care practices.
  • Communicate ministry updates and progress to personal donor partners.
  • Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director.
  • Learn to plan and execute area fundraising events under the direction of an area supervisor and committee.

Direct Ministry - "Proclaiming and modeling" includes contact work, club, Campaigners and camp.
  • Actively engage in all three levels of contact work.
  • Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence.
  • Lead a team to implement a summer and school-season camping strategy for a ministry.
  • Serve on a summer assignment at a Young Life camp each year.

Ministry Support - "Taking care of business" includes accounting, administration, communication (internal), data management and strategic plan.
  • Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management.
  • Manage finances with stewardship, accountability and transparency using the mission-wide applications.
  • Maintain accurate information on kids, leaders and donors for area records.
  • Provide clear, prompt, appropriate and professional communication to everyone involved in ministry.
  • Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis.
  • Perform other duties as assigned and congruent with gifts, experience and area needs.

Training:
  • Core Training - Phase One (New Staff Training, Leadership I, Leadership II, Apologetics and one Winter Training course are to be completed in the first two years.
  • Training may be supervised by a regional director, regional trainer or area to develop personal spiritual maturity and enhance personal character.
  • May include regional training meetings and ministry skills training assigned by the area director.

Education:
  • College degree preferred.

Qualifications Required for the Job:
  • Experience in direct ministry.
  • Proven relational skills with both kids and adults.
  • Demonstrated verbal and written communication skills.
  • Ability to maintain confidentiality.

Work Conditions:
  • Includes the extremes of a camp, including: heat/cold, dirt, long hours, and the physical demands of hiking, horseback riding, boating, and more. Staff person must be able to handle these conditions.

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