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How much do donation center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for donation center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Donation Center Associate, and why are they important?

To thrive as a Donation Center Associate, you need strong organizational skills, basic inventory management knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and donation intake protocols is often required. Excellent customer service, teamwork, and communication skills help build positive donor relationships and ensure smooth operations. These competencies are vital for maintaining efficiency, maximizing donations, and fostering a welcoming environment for donors and staff.

What are some common challenges faced by staff working in a donation center, and how can they be addressed?

Staff at donation centers often encounter challenges such as sorting and handling a high volume of incoming items, ensuring items meet quality standards, and interacting with a diverse group of donors and volunteers. Managing space efficiently and maintaining a safe, organized environment are also key concerns. These challenges can be addressed through clear organizational systems, regular training, effective communication, and teamwork. Many donation centers foster a collaborative atmosphere, where staff members support each other and share responsibilities, making it easier to handle busy periods and maintain high service standards.
What states have the most Donation Center jobs? States with the most job openings for Donation Center jobs include:
What job categories do people searching Donation Center jobs look for? The top searched job categories for Donation Center jobs are:
Donation Center jobs near you
Infographic showing various Donation Center job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 4% Full Time, 84% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Donation Center Attendant I

Donation Center Attendant I

Goodwill Industries of San Diego County

Chula Vista, CA

$12.75 - $15.25/hr

Full-time

Posted 16 days ago

Job description

Are you looking for meaningful work and want to make a difference?  Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you!  At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.  We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. 


POSITION SUMMARY: Accept donations on behalf of Goodwill at our standalone or storefront donation centers. Provide excellent customer service to donors.


Essential Functions Statement(s):

  1. Opens and closes assigned donation center site, as scheduled, according to department guidelines set forth in the Standalone and Storefront Donation Center Attendant Training Manual.
  2. Accepts donations according to guidelines found in the Standalone and Storefront Donation Attendant Training Manual. This includes providing excellent customer service to donors by greeting, assisting with accepting donations, and accurately completing donation receipts. When necessary, politely refuses and refers donors to other locations and thanks each donor for every donation.
  3. Maintains the interior and the exterior of the site in a clean and organized manner. Sweeps perimeter of donation center site, stores donations neatly inside trailer, picks up debris and trash around trailer. If applicable, empties and maintains the cleanliness of the Unattended Donation Center (UDC) at the site.
  4. Accurately completes daily administrative tasks in a timely manner. To include daily counts of all donors (including donations from the UDC’s), sorting and submitting donation receipts on a scheduled basis and all daily tally sheets.
  5. Safeguards all donations and company property from damage and theft. Treats all donations and company property with respect and care.
  6. Communicates the following accurately and in a timely manner to the appropriate Supervisor or Coordinator; supply needs, unusual or out of the ordinary situations and any safety concerns. 
  7. Safely and accurately loads donations into bins and organizes them inside of the donation trailers. 
  8. Assists Truck Helpers and Truck Drivers in loading donations into Goodwill trucks, if needed.
  9. Communicates daily with Dispatch to inform them of current product volumes and any transportation/service needs.
  10. Performs other miscellaneous duties as assigned or directed.
     

 


SKILLS & ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: Six months to one year customer service related experience preferred.

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