Documentation Expert Technical Writer Jobs (NOW HIRING)

Cybersecurity is one of the fastest growing industries and Ridge is pioneering Managed IT. Jobs in cybersecurity are expected to grow by 18% over the next 5 years and we are growing too. If you think you're a great fit for our team, apply now.

• Training
• Benefits
• 401k
• Unlimited Coffee

Ridge IT Cyber is the #1 MSSP on the Inc. 5000 list of ‘Fastest Growing Private Companies in America’ for 2023 and 2024. We are a growing Cyber Security firm based in Tampa, Florida that specializes in cyber threat protection and prevention. We have implemented over 1k+ Zero Trust architectures and protect more than 500K+ users worldwide. Operating globally, Ridge IT Cyber leads the cybersecurity industry in providing the best defense and client success, partnering with the industry’s leading Cybersecurity tools.

We are looking to hire a full-time technical writer to assist with document research, creation, and management for our growing customer base including government agencies. This will require documentation with government standards.

The applicant will work with a dedicated project team consisting of system security engineers and policy analysts and will help to create policies and procedures for our client and their systems. The documentation will be guided by the Office of Management and Budget (OMB) Circular A-130 and National Institute of Standards and Technology (NIST) Special Publications (SP) 800-37, 800-53, and 800-137. Any documents created will be technical in nature but must be written in language that can be understood and followed by a layperson. The applicant must be proficient in the use of Microsoft Office applications for word processing and document creation. Ideal candidates will have professional experience with document proofing and formatting. Active engagement in regular project planning and status meetings is required. Familiarity with guidance and controls established by the NIST, OMB, ISO, TIS, and CIS, is preferred but not required. A Federal background check will be required for access to proprietary documents and sensitive government information.

The role is on-site at our Tampa, FL headquarters.

• Create and edit formal policy, procedure, and training documents with technical guidance relating to a variety of systems and programs.
• Ensure that document verbiage is thoroughly researched, accurate, and precise, while remaining accessible to the layperson.
• Ensure that information is structured appropriately to maintain consistent standards and an intuitive flow within each document.
• Prepare images, graphs, charts, and other graphical representations to aid and enrich the reader’s understanding.
• Prepare for and actively participate in meetings, training presentations, and document reviews with client stakeholders.
• Manage document edits and approvals to comply with client deadlines.

Ridge IT Cyber is the top-ranked Managed Security Service Provider (MSSP) on the prestigious Inc. 5000 “America’s Fastest Growing Private Companies” of 2023. Our cutting-edge cybersecurity and IT solutions have established us as an industry leader. With extensive experience serving enterprises, small and medium-sized businesses, private commercial companies, and federal agencies, we have a unique understanding of the challenges in achieving operational goals, ensuring security, and maintaining legal compliance within budgetary constraints. We streamline our clients’ information technology needs while enhancing their operations through tailored solutions and implementation services.

Ridge IT Cyber is an equal opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ridge IT Cyber are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, sexual orientation, gender identity, family medical history or genetic information, disability, status as a veteran, or any other basis protected by applicable federal, state or local law.