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Document Management Associate Jobs in Philadelphia, PA

Job Title: Product Management Associate Location-Type: Hybrid (1 day per week on site in ... Create and maintain product documentation, workflows, processes, FAQs, and internal resources ...

Ensures exchange of information and documentation with sites and vendors * Ensures order, receipt ... Provides training in courier management and study supplies ordering to the site team Document ...

Ensures exchange of information and documentation with sites and vendors * Ensures order, receipt ... Provides training in courier management and study supplies ordering to the site team Document ...

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Document Management Associate information

See Philadelphia, PA salary details

$11

$26

$46

How much do document management associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for document management associate in Philadelphia, PA is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $33.94 per hour, depending on experience, location, and employer.

What is a document management associate?

Document Management Associates are professionals responsible for organizing, maintaining, and securing an organization's documents and records. They ensure that files are properly stored, easy to retrieve, and compliant with regulatory requirements. Their duties often include scanning, indexing, archiving, and managing both physical and digital documents. Additionally, they may assist in developing document management systems and policies to improve workflow and information security.

What are the key skills and qualifications needed to thrive as a document management associate?

To thrive as a Document Management Associate, you need attention to detail, organizational skills, and a background in records management or business administration. Familiarity with document management systems (DMS) such as SharePoint or DocuWare, as well as proficiency in Microsoft Office Suite, is typically required. Strong communication, problem-solving abilities, and discretion make someone stand out in this role. These skills ensure accurate, secure, and efficient handling of documents, which is critical for regulatory compliance and smooth business operations.

What are some common challenges faced by document management associates, and how can they be effectively addressed?

Document Management Associates often encounter challenges such as handling large volumes of documents, ensuring accuracy in data entry, and maintaining compliance with organizational or regulatory standards. Staying organized and using document management software efficiently can help manage workloads and reduce errors. Proactively communicating with team members and staying updated on document control policies are also key strategies for overcoming these challenges and ensuring smooth information flow within the organization.

What is the difference between Document Management Associate vs Data Entry Clerk?

AspectDocument Management AssociateData Entry Clerk
Required CredentialsHigh school diploma; familiarity with document management systemsHigh school diploma; basic computer skills
Work EnvironmentOffice setting, handling digital and physical documentsOffice setting, primarily inputting data into systems
Employer & Industry UsageLegal, healthcare, corporate sectorsVarious industries including retail, healthcare, finance
Common Search & ComparisonYesNo

The main difference is that a Document Management Associate focuses on organizing, maintaining, and retrieving digital and physical documents within specific systems, often requiring familiarity with document management software. In contrast, a Data Entry Clerk primarily inputs data into computer systems, with less emphasis on document organization. Both roles are essential in office environments but serve different functions related to information handling.

What are the most commonly searched types of Document Management jobs in Philadelphia, PA?

The most popular types of Document Management jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Document Management Associate jobs?

Cities near Philadelphia, PA with the most Document Management Associate job openings:

Infographic showing various Document Management Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $55,591 per year, or $26.7 per hour.

Fulfillment Associate - Document Management and Processing

Wolters Kluwer N.V.

Ewing, NJ โ€ข On-site

$32K - $54K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Job Description
The Fulfillment Associate, Document Management (FA) for Wolters Kluwer's CT Corporation has primary responsibility for providing superior service by analyzing customers' requests, ensuring compliance and accuracy, resolving or escalating issues, following requests through to completion, and communicating progress to customers and internal teams. The FA may support both Fulfillment and Service of Process (SOP) functions.
The FA fulfills initial filings and document requests (e.g., retrieval requests, incorporations, formations). FA activities include learning the complex and comprehensive CT product line and jurisdictional rules and regulations; fielding incoming questions timely; reviewing and fulfilling incoming requests timely; assisting process servers; contributing to customer satisfaction and organizational success; participating in process improvement initiatives; and representing Wolters Kluwer within the industry and territory.
Our Location: 820 Bear Tavern Road Ewing, NJ 08628 - 820 Bear Tavern Rd - Google Maps
Hours: 8:30am-5:00pm, Onsite Monday-Friday
Responsibilities
  • Process State or customer documents following established Standard Operating Procedures utilizing proprietary and Microsoft suite applications
  • Understand and follow security guidelines
  • Create process documentation
  • Assist in issue resolution with internal and external customers
  • Work with team members to assist in the training and implementation of process and policy changes
  • Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach
  • Analyze data and recommend process improvements and reporting
  • Assist in special project work as assigned

Qualifications
  • A minimum of two years of customer service or related work experience
  • High school diploma or equivalent certification. Some college preferred
  • Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal
  • Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills
  • Ability to multitask and demonstrate ability to problem solve
  • Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment

Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$32,600.00 - $54,650.00 USD
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.