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Document Imaging Jobs in Portland, OR (NOW HIRING)

Imaging Service Technician III

Portland, OR · On-site

$46.81 - $66.94/hr

The Imaging Service Technician III provides and documents installation, inspection, calibration, repairs, and planned maintenance of advanced imaging equipment. EDUCATION: Associate's degree or ...

Imaging Service Technician III

Portland, OR · On-site

$46.81 - $66.94/hr

Responsibilities The Imaging Service Technician III provides and documents installation, inspection, calibration, repairs, and planned maintenance of advanced imaging equipment. Qualifications ...

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Document Imaging information

See Portland, OR salary details

$10

$19

$28

How much do document imaging jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for document imaging in Portland, OR is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a document imaging specialist?

To thrive as a Document Imaging Specialist, you need attention to detail, organizational skills, and familiarity with basic office procedures, often supported by a high school diploma or equivalent. Proficiency with document management systems, scanners, imaging software, and sometimes knowledge of OCR (Optical Character Recognition) technology is required. Strong time management, problem-solving abilities, and clear communication help ensure accuracy and efficiency in processing large volumes of documents. These skills are crucial for maintaining data integrity, enabling quick information retrieval, and supporting organizational workflow.

What are some common challenges faced in a document imaging role and how can they be overcome?

One common challenge in a Document Imaging role is ensuring high accuracy and quality during the digitization of large volumes of documents, which can be repetitive and detail-oriented work. Misfeeds, scanning errors, or improper indexing can lead to data loss or delays. To overcome these challenges, successful professionals double-check batch scans, follow standardized naming conventions, and collaborate closely with quality assurance or records management teams. Staying organized and maintaining clear communication with other departments helps streamline workflows and prevents bottlenecks.

What is the difference between Document Imaging vs Data Entry Clerk?

AspectDocument ImagingData Entry Clerk
Required CredentialsBasic computer skills, sometimes certifications in imaging softwareTyping speed, data management skills, sometimes certifications in MS Office
Work EnvironmentOffice setting, working with scanners, imaging software, and digital filesOffice environment, entering data into databases or spreadsheets
Employer & Industry UsageBusinesses, healthcare, legal, government agencies handling digital document managementVarious industries requiring data input, such as finance, healthcare, retail

Document Imaging involves converting physical documents into digital formats using scanners and imaging software, focusing on digitization and storage. Data Entry Clerks primarily input data into systems, spreadsheets, or databases, emphasizing accuracy and speed. While both roles require computer skills, Document Imaging emphasizes document management and scanning, whereas Data Entry focuses on data accuracy and entry speed.

What is document imaging?

Document imaging is the process used in the document imaging job to convert paper documents into digital images using scanners and imaging software. It involves organizing, indexing, and storing electronic copies for easy retrieval and management, often requiring attention to detail and familiarity with imaging tools. This role supports digital recordkeeping and improves document accessibility within organizations.

What skills do you need to be a document imaging specialist?

A document imaging specialist needs strong attention to detail, proficiency with imaging and document management software, and good organizational skills. Knowledge of scanning equipment, file formats, and basic troubleshooting are also important, along with the ability to work efficiently in a fast-paced environment.

What are the most commonly searched types of Document Imaging jobs in Portland, OR?

The most popular types of Document Imaging jobs in Portland, OR are:

What are popular job titles related to Document Imaging jobs in Portland, OR?

For Document Imaging jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Document Imaging jobs in Portland, OR look for?

The top searched job categories for Document Imaging jobs in Portland, OR are:

Infographic showing various Document Imaging job openings in Portland, OR as of August 2026, with employment types broken down into 68% Full Time, 19% Part Time, 6% Contract, and 7% Nights. Highlights an 100% In-person job distribution, with an average salary of $39,597 per year, or $19 per hour.

Document Intake and Mail Operations Specialist

PacificSource

Portland, OR • On-site

$39K - $63K/yr

Full-time

Posted 4 days ago


PacificSource rating

6.3

Company rating: 6.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

287th of 315 rated insurance


Job description

Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Responsible for overseeing enterprise document intake and vendor-supported mail operations to ensure inbound communications are accurately received, routed, tracked, and processed in accordance with organizational standards, quality requirements, and service level expectations.
Essential Responsibilities:
  • Oversee daily document intake operations to ensure timely and accurate processing of inbound communications.
  • Monitor vendor scanning, imaging, and mail processing services to ensure quality and service level compliance.
  • Manage PO Box administration and inbound mail handling processes.
  • Monitor OCR performance, image quality, indexing accuracy, and document routing effectiveness.
  • Investigate and resolve document intake exceptions, processing issues, and routing discrepancies.
  • Coordinate returned mail activities and support resolution of delivery or address-related issues.
  • Track document intake service levels and operational performance metrics.
  • Support document indexing, classification, and routing processes to ensure accurate workflow distribution.
  • Develop and maintain operational metrics, reports, and performance dashboards.
  • Identify and recommend process improvements to enhance efficiency, quality, and operational effectiveness.

Supporting Responsibilities:
  • Assist with vendor onboarding, implementation, and operational transition activities.
  • Support workflow documentation and maintenance of standard operating procedures.
  • Participate in quality assurance reviews and process audits.
  • Coordinate issue resolution efforts with business units and operational stakeholders.
  • Meet department and company performance and attendance expectations.
  • Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
  • Perform other duties as assigned.

SUCCESS PROFILE
Work Experience: Minimum of 3 years of experience in document management, mail operations, records management, healthcare operations, or related business operations functions. Experience supporting vendor-managed services, document processing workflows, operational quality controls, and process improvement initiatives preferred.
Education, Certificates, Licenses: High school diploma or equivalent required.
Knowledge: Document imaging, scanning, indexing, and records management processes. Optical Character Recognition (OCR) technologies and document capture workflows. Mail operations, inbound correspondence processing, and document routing practices. Workflow management and document lifecycle processes. Quality assurance techniques and operational performance monitoring. Reporting, metrics development, and basic data analysis. Microsoft Office Suite, including Outlook, Excel, Word, and Teams. Healthcare document processing and regulatory requirements preferred.
Competencies
Adaptability
Building Customer Loyalty
Building Strategic Work Relationships
Building Trust
Continuous Improvement
Contributing to Team Success
Planning and Organizing
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Compensation Disclaimer
The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.
Base Range:
$39,807.95 - $63,692.71
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
  • We are committed to doing the right thing.
  • We are one team working toward a common goal.
  • We are each responsible for customer service.
  • We practice open communication at all levels of the company to foster individual, team and company growth.
  • We actively participate in efforts to improve our many communities-internally and externally.
  • We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
  • We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

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