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Document Control Records Management Jobs in Jackson, MI

Dart Bank

Mortgage Servicing Quality Control Analyst

Mason, MI · On-site +1

$21 - $28.25/hr

Document audit findings, analyze trends, and prepare comprehensive compliance reports and risk ... None Management retains the discretion to change this at any time. Dart Bank is a community bank ...

The Shyft Group

Quality Engineer

Charlotte, MI · On-site

$66K - $85K/yr

Developing quality-related documents - control plan, PFMEA (Process Failure Mode and Effects ... Leading and assisting Quality management with internal containment activities * Leading problem ...

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All JobsDocument Control Records Management JobsDocument Control Records Management Jobs in Jackson, MI

Document Control Records Management information

See Jackson, MI salary details

$31.8K

$90K

$143.8K

How much do document control records management jobs pay per year?

As of Aug 27, 2026, the average yearly pay for document control records management in Jackson, MI is $90,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $107,400.00 per year, depending on experience, location, and employer.

What is document control records management?

Document Control Records Management involves organizing, storing, and tracking company documents and records to ensure they are accurate, secure, and compliant with legal or industry standards. Professionals in this field develop and maintain systems for document retrieval, version control, and retention schedules. Their work is essential for supporting audits, regulatory compliance, and efficient business operations. Effective document control helps prevent data loss and ensures that critical information is accessible when needed.

What are some common challenges faced in document control records management, and how can they be addressed?

A common challenge in Document Control Records Management is ensuring version control and preventing unauthorized access or changes to critical documents. This can be addressed by implementing robust document management systems with clear permission settings and audit trails. Another challenge is maintaining compliance with regulatory standards, which requires staying updated on industry regulations and conducting regular internal audits. Effective communication and collaboration with other departments are also essential to ensure records are accurate and accessible when needed.

What are the key skills and qualifications needed to thrive as a document control records management professional, and why are they important?

To thrive in Document Control Records Management, you need a solid understanding of records lifecycle, organizational skills, and attention to detail, often supported by a degree in library science, information management, or a related field. Familiarity with electronic document management systems (EDMS), metadata standards, and compliance regulations is typically required. Strong communication, problem-solving abilities, and discretion make someone stand out in this role. These skills and qualities are crucial for ensuring regulatory compliance, efficient retrieval, and the protection of sensitive information within an organization.

What is the difference between Document Control Records Management vs Document Clerk?

AspectDocument Control Records ManagementDocument Clerk
Primary FocusManaging, organizing, and maintaining official records and documentation systemsProcessing, filing, and retrieving documents in an office setting
CertificationsOften requires records management or document control certificationsTypically no formal certifications required
Work EnvironmentIndustrial, engineering, or corporate environments with strict documentation standardsOffice environments handling administrative paperwork
Industry UsageCommon in manufacturing, engineering, construction, and regulated industriesCommon in administrative and clerical roles across industries

While both roles involve handling documents, Document Control Records Management focuses on maintaining official records and ensuring compliance, whereas Document Clerks handle day-to-day document processing and filing. Understanding these differences helps clarify career paths and job expectations in documentation roles.

What job categories do people searching Document Control Records Management jobs in Jackson, MI look for?

The top searched job categories for Document Control Records Management jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Document Control Records Management jobs?

Cities near Jackson, MI with the most Document Control Records Management job openings:

Document Control Records Management jobs near you
Infographic showing various Document Control Records Management job openings in Jackson, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,017 per year, or $43.3 per hour.

Mortgage Servicing Quality Control Analyst

Dart Bank

Mason, MI • On-site, Remote

$21 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

FLSA Status
  • Non Exempt

Job Summary
The Mortgage Servicing QC Analyst performs detailed audits of servicing activities to ensure compliance with Federal and State regulations, investor guidelines, and internal policies. This role identifies errors, analyzes risk trends, validates data integrity, and partners with servicing teams to drive corrective actions.
Job Duties
  • Conduct monthly and quarterly mortgage servicing quality control audits to ensure compliance with Federal, State, investor, and agency requirements.
  • Review collection files, early payment defaults, and transitions to loss mitigation to ensure adherence to regulatory and internal guidelines.
  • Audit servicing functions including loan boarding, ARM setup, periodic statements, escrow .administration, mortgage insurance billing, fee assessments, customer service interactions, and paid-in-full processing.
  • Evaluate servicing and collection call recordings to ensure compliance with regulatory, investor, and customer service standards.
  • Validate data integrity within servicing systems to ensure accurate loan information and reporting.
  • Review credit bureau reporting for accuracy and proper reporting of delinquent or negative credit information.
  • Document audit findings, analyze trends, and prepare comprehensive compliance reports and risk summaries with recommended corrective actions.
  • Communicate clear, accurate, and actionable audit results to servicing teams to support timely remediation.
  • Escalate any evidence of fraud or misrepresentation in accordance with established protocols.
  • Follow established QC policies, procedures, and audit scopes to ensure consistency and integrity of reviews.
  • Create and complete servicing QC reviews within ACES QC software.
  • Serve as a subject matter expert, providing guidance and support to staff and management within the QC function.
  • Assist with the development and implementation of process improvements, procedures, and system enhancements.
  • Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
  • Other duties as assigned.

Essential Functions
  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Qualifications
  • Education
    • Bachelor's degree or an equivalent combination of education and relevant work experience.
  • Experience
    • 2-5 years' experience in mortgage servicing and/or Servicing QC experience.
    • Experience on MSP Servicing and /or ACEs software preferred.
  • Skills
    • Strong knowledge of servicing systems, regulatory requirements, and operational process.
    • High-level organizational, research, analytical, and attention to detail.
    • Communicates information and can state problems or challenges to be resolved in a clear, concise, courteous, nondiscriminatory and professional manner, and be able to provide clarification if necessary.
    • Result-driven mindset with the ability to adapt to evolving business requirements.

Supervised by
  • VP, Loan Servicing Strategist

Supervises
  • None

Management retains the discretion to change this job description at any time.
Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
  • Medical Benefits
  • Dental
  • Vision
  • 401(K) Plan with Employer Matching
  • Employee Stock Ownership Plan (Profit Sharing)
  • Paid vacation & sick time
  • Flexible scheduling
  • Employee Assistance Program
  • Dart Bank University

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate nondiscriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, "Protected Class"). This employer participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. If E Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E Verify once you have accepted a job offer and completed Form I 9.
Technology & Workspace Requirements
Dart Bank is committed to supporting flexible work arrangements when they align with business and position requirements. Remote and hybrid work are privileges that carry additional responsibilities and workspace requirements to ensure employees can effectively and securely perform their job duties.
To support our technology and security standards, employees are required to have a modern smartphone capable of supporting company authentication and communication applications.
Employees in remote or hybrid roles will be provided with a computer, monitors, docking station, keyboard, and mouse to perform their work. Employees must maintain a work environment that supports the effective performance of their job duties, including a reliable high speed internet connection with minimum speeds of 25 Mbps download and 5 Mbps upload

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