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Dme Outbound Call Jobs (NOW HIRING)

Central Health

LVN Navigator - Navigation Center

Austin, TX · On-site

$27.75 - $37.25/hr

The LVN Navigator will assist patients/members through inbound/outbound call support navigating ... DME needs, expedited MAP enrollment, and appointment scheduling to ensure patients transition to ...

Central Health

LVN Navigator - Navigation Center

Austin, TX · On-site

$27.75 - $37.25/hr

The LVN Navigator will assist patients/members through inbound/outbound call support navigating ... DME needs, expedited MAP enrollment, and appointment scheduling to ensure patients transition to ...

Central Health

LVN Navigator - Navigation Center

Austin, TX

$27.75 - $37.25/hr

The LVN Navigator will assist patients/members through inbound/outbound call support navigating ... DME needs, expedited MAP enrollment, and appointment scheduling to ensure patients transition to ...

Central Health

LVN Navigator - Navigation Center

Austin, TX · On-site

$27.75 - $37.25/hr

The LVN Navigator will assist patients/members through inbound/outbound call support navigating ... DME needs, expedited MAP enrollment, and appointment scheduling to ensure patients transition to ...

Hike Medical

Business Development Lead

San Francisco, CA · On-site

$150K - $200K/yr

The opportunity Outbound already works at Hike. Cold outreach books meetings, meetings turn into ... Podiatry practices, O&P clinics, and DME providers do not respond to generic SaaS outreach. You ...

Tactile Medical

Patient Advocate

Minneapolis, MN · On-site

$18.50 - $24/hr

... DME space. This role oversees continuum of care, facilitates change of insurance, rental ... Initiate outbound patient contact, part of the rental reauthorization process, to obtain ...

Harvest Talent Solutions

Sleep Therapy Coach

Edmond, OK · On-site

This role serves as a critical link between patients, providers, and DME teams, helping patients ... Conduct proactive outbound outreach to patients to improve adherence, address concerns, and provide ...

Lympha Press

Customer Service Representative

Chadds Ford, PA · On-site

$15.75 - $21.50/hr

... outbound mail, including claim documentation and internal requests Support and participate in ... daily call volume Knowledge of insurance guidelines and DME experience preferred Proficient ...

Lympha Press

Customer Service Representative

Chadds Ford, PA · On-site

$15.75 - $21.50/hr

... outbound mail, including claim documentation and internal requests • Support and participate in ... call volume • Knowledge of insurance guidelines and DME experience preferred • Proficient ...

Lympha Press

Customer Service Representative

Chadds Ford, PA · On-site

$15.75 - $21.50/hr

... outbound mail, including claim documentation and internal requests • Support and participate in ... call volume • Knowledge of insurance guidelines and DME experience preferred • Proficient ...

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How much do dme outbound call jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dme outbound call in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

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Infographic showing various Dme Outbound Call job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Customer Service Specialist - Home Oxygen DME Services

Platteville, WI

Upland Hills Health
Health Care and Social Assistance • 201 - 500 employees
Learn more about Upland Hills Healthexternal

$16.75 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Receives and processes requests from referral sources and patients to provide medical equipment and supplies.

  • Obtains and reviews medical documentation to determine payer qualifications and medical justification for equipment and referrals.

  • Handles patient inquiries and assists clients both in-person and via phone, including confirming sales orders and communicating with insurance companies.

Upland Hills Health rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Position Title: Customer Service Specialist (CSR)
Location: Upland Hills Health - Platteville Durable Medical Equipment (DME) Store
Role amp; Department: Customer Service Specialist in the DME/Home Oxygen Service Department
Hours amp; Shift: Full-time (1.0 FTE) day shift position, Monday through Friday 8 a.m. to 4:30 p.m.
Role Responsibilities:
  • Receives and generates request from referral sources and patients to provide medical equipment and/or supplies to patients
  • Obtains and reviews the documentation within the medical record to determine payer qualifications are met for equipment and referrals
  • This position requires strong communication and interpersonal skills
  • This person must have knowledge of insurance requirements and have the ability to determine medical justification through documentation to ensure proper reimbursement
  • This person will assist and help clients who come into the DME store or call in for assistance and services
  • This position will report to the DME Manager.
  • Inbound and outbound calls to insurance companies
  • Handling patient inquires both on the phone and in-person
  • Confirming sales orders delivered for current month
  • Performs other duties as assigned
Qualifications:
  • Prior experience working with medical billing would be beneficial, but not required
  • Candidates should have wonderful customer service experience
  • Experience with Bright Tree billing system software is very beneficial
  • Candidate will also be required to effectively operate software necessary for the scope of this job description
  • Prior healthcare experience is beneficial
  • Knowledge of medical equipment and/or home oxygen services is beneficial
  • Ability to learn and competently work with co-workers, referral sources and patients
  • Ability to work with computer programs such as Health Link (EPIC) and Bright Tree software systems
  • Proficient in medical terminology and abbreviations would be beneficial
  • Previous experience with the Microsoft Office Suite software programs is beneficia
Employee Benefits:
  • Comprehensive benefits packages available for both part and full-time employees!
  • Paid Time Off (PTO) benefits begin to accrue on day one!
  • Retirement Plan with matching dollars available!
  • Two wellness center facilities that employees are eligible to use free of charge amp; a minimal fee for spouses!
  • Many Employer Sponsored Events held throughout the year to celebrate our employees!
Why Upland Hills Health: Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!
Posting date: May 26, 2026

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