1

Dme Operations Manager Jobs in Delaware (NOW HIRING)

The Nurse Case Manager (NCM)/Case Management RN is responsible for the coordination of care of ... The NCM will manage care with a focus on designated clinical, operational, and financial outcomes ...

Manage/Facilitate efficient procurement processes from equipment specification through delivery ... Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate ...

Manage/Facilitate efficient procurement processes from equipment specification through delivery ... Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate ...

Dme Operations Manager information

What are some common challenges faced by a DME Operations Manager, and how can they be addressed?

A DME Operations Manager often faces challenges such as navigating complex insurance regulations, managing timely delivery logistics, and ensuring compliance with healthcare standards. Staying updated on industry changes and fostering strong communication with both internal teams and external partners can help mitigate these issues. Additionally, implementing robust training programs and standardized procedures supports smooth operations and high-quality patient service.

What is a DME Operations Manager?

DME Operations Managers oversee the daily operations of Durable Medical Equipment (DME) companies, ensuring efficient delivery, compliance with healthcare regulations, and high-quality customer service. They manage staff, coordinate logistics, monitor inventory, and handle billing processes related to DME products such as wheelchairs, oxygen equipment, and hospital beds. Their responsibilities also include maintaining relationships with healthcare providers, ensuring regulatory compliance, and optimizing operational workflows to improve patient outcomes and business performance.

What are the key skills and qualifications needed to thrive as a DME Operations Manager?

To thrive as a DME Operations Manager, you need knowledge of durable medical equipment regulations, supply chain management, and healthcare operations, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with inventory management systems, billing software, and medical compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and ensure high-quality service delivery. These competencies are vital for maintaining regulatory compliance, optimizing operations, and achieving consistent patient satisfaction in a dynamic environment.

What is the difference between Dme Operations Manager vs Dme Coordinator?

AspectDme Operations ManagerDme Coordinator
CredentialsTypically requires relevant healthcare management experience, certifications like Certified Durable Medical Equipment Specialist (CDME) or similar, and sometimes a bachelor's degree in healthcare administration.Usually requires a high school diploma or associate degree; certifications are less common but may include basic DME training.
Work EnvironmentOversees multiple teams, manages operations, and ensures compliance across departments in healthcare or DME companies.Works directly with patients, providers, and suppliers to coordinate DME orders and deliveries.
Employer & Industry UsageFound in healthcare organizations, DME suppliers, and home health agencies, focusing on operational oversight.Commonly employed in DME supplier offices, clinics, or hospitals, focusing on patient coordination.

The Dme Operations Manager focuses on overseeing the entire DME operation, including staff management and compliance, while the Dme Coordinator handles day-to-day patient and order coordination. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Dme Operations Manager jobs in Delaware?

For Dme Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Dme Operations Manager jobs in Delaware look for?

The top searched job categories for Dme Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Dme Operations Manager jobs?

Cities in Delaware with the most Dme Operations Manager job openings:

Infographic showing various Dme Operations Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Other

Posted 16 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers


Job description


Nemours is hiring a Nurse Case Manager. The Nurse Case Manager (NCM)/Case Management RN is responsible for the coordination of care of individual patients in the Inpatient and Emergency Department acute care environment. Through the use of the nursing process, patient care will be assessed, planned, implemented and evaluated with consideration to the appropriate use of resources, anticipatory discharge and timely progression of care. The NCM will manage care with a focus on designated clinical, operational, and financial outcomes for aggregate patient populations. In collaboration with the interdisciplinary team and a family-centered process, the NCM will work to improve outcomes as measured by timely discharge from acute inpatient care, connection to post-discharge care/appointments, family/caregiver access to needed supplies, reduced readmission rates, and improved patient/family satisfaction. Discharge planning, transitions of care and outpatient care of patients within the continuum of care will be aligned with:
  • American Case Management Association Standards of Practice and Scope of Services (ACMA)
  • American Case Management Association Transitions of Care (ACMA)
  • Case Management Society of America Standards of Practice (CMSA)
The NCM is accountable for adherence to policies and procedures of Nemours Children's Hospital, Delaware, and other affiliated hospitals to which Nemours-delegated patients are admitted/seek care.
The NCM is expected to maintain all state and federal clearances for DE.
Qualifications:
  • Diploma/AD required; BSN preferred
  • Active Registered Nurse license in the applicable state(s) (required)
  • Case management or utilization management certification (preferred)
  • Minimum of five (5) years of progressive clinical experience, including utilization management, case management, or related healthcare operations

Primary Responsibilities:
  1. Assesses inpatient and Emergency Department patients for discharge planning needs, social drivers of health, gaps in care, and access to post-acute services and supplies (e.g., DME, home nursing).
  2. Collaborates with providers, social work, and the interdisciplinary team to develop and implement patient-centered plans of care and discharge plans, with a clear timeline and estimated discharge date.
  3. Monitors clinical progression and barriers to discharge; escalates issues to support appropriate level of care, length of stay, and resource utilization.
  4. Partners with Utilization Management to support medical necessity and correct patient status (inpatient vs. observation/OPER); supports denial prevention and appeals through timely, complete clinical documentation, educating providers around medical necessity/denials, and support for peer to peer reviews.
  5. Identifies patients at risk for unsafe transitions, high ED utilization, or readmission; completes transition assessments and coordinates follow-up care and appointments.
  6. Communicates with patients/families and the care team to address barriers, coordinate services, and adapt plans based on changes in clinical status or goals of care.
  7. Provides patient/family education on the discharge process, including follow-up needs, and medications/supplies; confirms understanding and documents education as appropriate.
  8. Initiates and coordinates referrals to internal and community resources to support discharge needs (e.g., home health, DME, transportation, pharmacy). Ensure timely and accurate delivery and fulfillment of discharge resources.
  9. Coordinates transitions of care with outside hospital/facility case management and care coordination teams, including discharge to home, transfer to another acute care facility, home services, or skilled nursing facility

About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Nemours Children's Health logo

About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936