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Diversity Marriott Jobs (NOW HIRING)

Marriott

Front Office Manager

New Orleans, LA · On-site

$45K/yr

If you apply for this position, Marriott will have no involvement in the selection process. Your ... diversity at every level of the organization. We do not discriminate based on race, religion ...

Marriott

Sales Manager

Huntersville, NC · On-site

$55K - $65K/yr

The franchisee is a separate company and a separate employer from Marriott International, Inc. The ... We are an equal-opportunity employer and value diversity at our company. We do not discriminate ...

Marriott

FLEX Director, Solution Architect

Bethesda, MD · On-site

$67.25 - $88.50/hr

Diversity and inclusion are fundamental to our core values and strategic business goals. Taking care of people and their well-being is our most precious cultural inheritance. Overview Marriott is ...

Marriott

FLEX Director, Solution Architect

Bethesda, MD · On-site

$67.25 - $88.50/hr

Diversity and inclusion are fundamental to our core values and strategic business goals. Taking care of people and their well-being is our most precious cultural inheritance. Overview Marriott is ...

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Diversity Marriott information

How does a Diversity & Inclusion professional at Marriott typically collaborate with different departments to promote inclusive practices?

Diversity & Inclusion professionals at Marriott often work closely with HR, recruitment, and leadership teams to design and implement inclusive strategies company-wide. They may lead training sessions, analyze workforce demographics, and collaborate on initiatives that foster a welcoming environment for all associates. Regular meetings with department heads help ensure that D&I goals are integrated into business operations, and feedback from employees is frequently used to refine programs. This collaborative approach is essential to building a culture where diversity is valued and leveraged for organizational success.

What are the key skills and qualifications needed to thrive as a Diversity Manager at Marriott, and why are they important?

To thrive as a Diversity Manager at Marriott, you need a strong background in human resources, diversity and inclusion practices, and typically a relevant degree such as human resources or business administration. Familiarity with HR information systems, diversity analytics platforms, and certifications like SHRM-CP or DEI certifications is often required. Excellent communication, cultural competence, and strategic thinking are essential soft skills to build inclusive environments and lead change initiatives. These skills are crucial for fostering workplace diversity, enhancing employee engagement, and supporting Marriott's commitment to an inclusive culture.

What is a Diversity Marriott?

A 'Diversity Marriott' typically refers to Marriott International's efforts in promoting diversity, equity, and inclusion within its workforce, supplier network, and guest services. Marriott International is known for its commitment to fostering a diverse and inclusive environment, both for its employees and guests. The company has various programs and initiatives aimed at supporting underrepresented groups, including supplier diversity programs, employee resource groups, and inclusive hiring practices. These initiatives help create a welcoming environment and provide equal opportunities across all levels of the organization.

What is the difference between Diversity Marriott vs Diversity Coordinator?

AspectDiversity MarriottDiversity Coordinator
CredentialsTypically requires a bachelor's degree in HR, social sciences, or related fieldsUsually requires a bachelor's degree in HR, sociology, or related areas
Work EnvironmentCorporate hospitality/hotel industry, diversity initiatives within MarriottVarious organizations, including corporate, non-profit, or government sectors
Employer UsageUsed within Marriott to promote diversity and inclusionUsed across multiple industries to coordinate diversity programs

While both roles focus on diversity and inclusion, Diversity Marriott is specific to Marriott's corporate environment, emphasizing hotel industry initiatives. In contrast, a Diversity Coordinator works across various organizations to implement diversity programs, often with similar credentials and work environments.

What cities are hiring for Diversity Marriott jobs? Cities with the most Diversity Marriott job openings:
What states have the most Diversity Marriott jobs? States with the most job openings for Diversity Marriott jobs include:
What job categories do people searching Diversity Marriott jobs look for? The top searched job categories for Diversity Marriott jobs are:
Diversity Marriott jobs near you
Infographic showing various Diversity Marriott job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Front Office Manager

Front Office Manager

Marriott

New Orleans, LA • On-site

$45K/yr

Full-time

Vision, Retirement, PTO

Posted 8 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,130 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Garnet Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
 
 
 
Job Description
 
Front Office Manager
 
Position Summary
 
The Front Office Manager is responsible for the daily operation of the front desk and all guest-facing arrival and departure functions at City Express by Marriott. This role leads the front office team in delivering Marriott brand standards, driving Bonvoy enrollments, maintaining guest satisfaction (GSS/Medallia) scores, and managing the rooms inventory in coordination with revenue management. The ideal candidate brings prior Marriott-branded hotel experience and is comfortable operating in a bilingual (English/Spanish) guest and team environment.
 
Key Responsibilities
 
Oversee day-to-day front desk operations including check-in/check-out, reservations, guest requests, room assignments, and night audit oversight.
Supervise, schedule, train, and coach front desk agents and night auditors; conduct performance reviews and corrective action as needed.
Ensure full compliance with Marriott brand standards (BSA audits, LSOP/SOP adherence, brand identity guidelines for City Express).
Operate and train staff on Marriott systems: MARSHA, FOSSE or Opera Cloud (depending on property), Empower GXP, MGS, mLearning, and Marriott Bonvoy enrollment platforms.
Drive Marriott Bonvoy enrollment goals and elite member recognition standards.
Monitor and respond to guest feedback through GuestVoice/Medallia; resolve guest complaints in real time and follow up on service recovery.
Partner with Housekeeping and Engineering to coordinate room readiness, OOO/OOS inventory, and maintenance issues.
Manage front office budget line items: labor cost, supplies, and complimentary item usage.
Support revenue management decisions: monitor pickup, walk policies, overbooking strategy, and upsell programs.
Ensure PCI compliance and proper handling of guest payment information.
Conduct daily pre-shift huddles, MOD (Manager on Duty) shifts, and weekly departmental meetings.
Maintain compliance with all federal, state, and local regulations including ADA, OSHA, and Louisiana lodging/occupancy tax requirements.
Serve as a key member of the property's emergency response team.
Required Qualifications
 
Minimum 2 years of front office supervisory or management experience in a Marriott-branded hotel (City Express, Fairfield Inn, SpringHill Suites, Courtyard, Four Points, or similar select-service brand strongly preferred).
Working knowledge of Marriott systems (MARSHA, FOSSE or Opera Cloud, Empower GXP, MGS).
Proven track record of meeting or exceeding GSS, Bonvoy enrollment, and intent-to-recommend targets.
High school diploma or GED required; associate's or bachelor's degree in Hospitality Management preferred.
Strong leadership, conflict resolution, and team development skills.
Ability to work a flexible schedule including nights, weekends, holidays, and on-call coverage.
Proficiency with Microsoft Office (Outlook, Excel, Word).
Preferred Qualifications
 
Bilingual English/Spanish (strongly preferred) - given City Express's brand heritage and the diverse guest and associate population in the New Orleans market.
Experience opening or transitioning a property to the City Express by Marriott flag.
Prior experience managing labor through Kronos/UKG or similar scheduling platforms.
Familiarity with the New Orleans MSA group/transient mix (convention, leisure, port/cruise, oil & gas corporate).
Physical Requirements
 
Ability to stand and walk for extended periods (up to 8 hours).
Ability to lift up to 25 lbs occasionally (luggage assistance, supplies).
Visual acuity to read computer screens and printed materials.
Compensation & Benefits
 
401(k) with match and PTO
 
 
Any "preferred" things you would like to see in candidates (ex. Marriott specific experience, Bi-lingual, etc)= Yes
Overview of benefits offered = (401K, PTO, etc.)
Expected work schedule (if applicable)= Full time
Relocation assistance details ( lump sum, temporary accommodations, etc.)
We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.
 
Job reference: 000490
Salary: $45,000
Department: Rooms & Guest Services Operations
Location: City Express by Marriott (10100 I-10 Service Road, New Orleans, LA 70062)
Division: Garnet Hotels
Hours Per Week: 40
 
 
This company is an equal opportunity employer.
 
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