Dispute Resolution and Customer Service : * Investigate a resolve, reconcile, and resolve billing discrepancies, unidentified payments, and unapplied cash allocations. * Review and make informed ...
Dispute Resolution and Customer Service : * Investigate a resolve, reconcile, and resolve billing discrepancies, unidentified payments, and unapplied cash allocations. * Review and make informed ...
... support, dispute resolution, and legal process discipline for a fast-growing behavioral health organization. Key Performance Indicators and Reporting * Assigned contracts are drafted, reviewed ...
New
... support, dispute resolution, and legal process discipline for a fast-growing behavioral health organization. Key Performance Indicators and Reporting * Assigned contracts are drafted, reviewed ...
New
... support, dispute resolution, and legal process discipline for a fast-growing behavioral health organization. Key Performance Indicators and Reporting * Assigned contracts are drafted, reviewed ...
New
... support, dispute resolution, and legal process discipline for a fast-growing behavioral health organization. Key Performance Indicators and Reporting * Assigned contracts are drafted, reviewed ...
New
Credit Account Specialist
West Valley City, UT · On-site
$18.25 - $25/hr
Dispute Resolution and Customer Service: Investigate a resolve, reconcile, and resolve billing discrepancies, unidentified payments, and unapplied cash allocations.Review and make informed decisions ...
Quick apply
Credit Account Specialist
West Valley City, UT · On-site
$18.25 - $25/hr
Dispute Resolution and Customer Service: Investigate a resolve, reconcile, and resolve billing discrepancies, unidentified payments, and unapplied cash allocations.Review and make informed decisions ...
Senior Representative, Customer Order Management
Salt Lake City, UT · On-site
$18.75 - $25.75/hr
... dispute resolution. Responsibilities * Takes proactive approach in preventing customer issues * Communicates with customers through email, inbound and outbound phone calls * Generates customer ...
Senior Representative, Customer Order Management
Salt Lake City, UT · On-site
$18.75 - $25.75/hr
... dispute resolution. Responsibilities * Takes proactive approach in preventing customer issues * Communicates with customers through email, inbound and outbound phone calls * Generates customer ...
Senior Product Manager, Chief Accounting Office
Lehi, UT · On-site
$118K - $156K/yr
AI Feature Delivery & Innovation Lead delivery of AI-powered capabilities including automated GL account coding and journal entry validation, intelligent AP/AR matching and dispute resolution ...
Senior Product Manager, Chief Accounting Office
Lehi, UT · On-site
$118K - $156K/yr
AI Feature Delivery & Innovation Lead delivery of AI-powered capabilities including automated GL account coding and journal entry validation, intelligent AP/AR matching and dispute resolution ...
Technical Accounting Manager
Provo, UT · On-site
$170K - $190K/yr
While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they're often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Technical Accounting Manager
Provo, UT · On-site
$170K - $190K/yr
While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they're often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Representative II, Customer Care Order Placement
Salt Lake City, UT · On-site
$15.50 - $21/hr
... dispute resolution. Job Summary Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues ...
Representative II, Customer Care Order Placement
Salt Lake City, UT · On-site
$15.50 - $21/hr
... dispute resolution. Job Summary Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues ...
Supervise daily accounts receivable activities, including collections, cash application, invoicing support, account reconciliation, and dispute resolution. Ensure compliance with company policies ...
New
Supervise daily accounts receivable activities, including collections, cash application, invoicing support, account reconciliation, and dispute resolution. Ensure compliance with company policies ...
New
Corporate Counsel
Draper, UT · On-site
Dispute Resolution: Handle contract disputes and provide strategic advice to resolve issues efficiently. * Training and Development: Conduct training sessions for staff on contract management best ...
Corporate Counsel
Draper, UT · On-site
Dispute Resolution: Handle contract disputes and provide strategic advice to resolve issues efficiently. * Training and Development: Conduct training sessions for staff on contract management best ...
Working knowledge of Regulation E (Electronic Fund Transfer Act) and dispute resolution timelines/requirements. * Understanding of BSA/AML basics and SAR filing triggers. * Ability to manage a ...
Working knowledge of Regulation E (Electronic Fund Transfer Act) and dispute resolution timelines/requirements. * Understanding of BSA/AML basics and SAR filing triggers. * Ability to manage a ...
... dispute evidence, tracking status, and following through to resolution. * Review retailer compliance vendor guides, shipping requirements, routing rules, and fulfillment expectations to understand ...
... dispute evidence, tracking status, and following through to resolution. * Review retailer compliance vendor guides, shipping requirements, routing rules, and fulfillment expectations to understand ...
Tax Manager - Tax Controversy - Washington National Tax
Salt Lake City, UT · On-site
$107K - $140K/yr
... dispute resolution techniques. Understanding the impact of existing tax laws is hard enough, and new legislation, judicial decisions and administrative authority compound the challenges.
Tax Manager - Tax Controversy - Washington National Tax
Salt Lake City, UT · On-site
$107K - $140K/yr
... dispute resolution techniques. Understanding the impact of existing tax laws is hard enough, and new legislation, judicial decisions and administrative authority compound the challenges.
Corporate Counsel
South Jordan, UT · On-site
Experience with claims, dispute resolution, and/or regulatory enforcement matters * Strong understanding of corporate law principles and regulatory frameworks * Excellent written/verbal communication ...
Quick apply
Corporate Counsel
South Jordan, UT · On-site
Experience with claims, dispute resolution, and/or regulatory enforcement matters * Strong understanding of corporate law principles and regulatory frameworks * Excellent written/verbal communication ...
$100K - $130K/yr
... Dispute Resolution, and Complaints Processing System for the Army and Air National Guard population of the state. Studies and analyzes employment laws, regulations and policies from National Guard ...
$100K - $130K/yr
... Dispute Resolution, and Complaints Processing System for the Army and Air National Guard population of the state. Studies and analyzes employment laws, regulations and policies from National Guard ...
Administer and execute HR programs, including but not limited to compensation, benefits, leave management, disciplinary actions, dispute resolution, performance and talent management, and ...
Administer and execute HR programs, including but not limited to compensation, benefits, leave management, disciplinary actions, dispute resolution, performance and talent management, and ...
Digital Banking Fraud Analyst (in-office) - Midvale, UT
Midvale, UT · On-site
$23 - $28/hr
Maintain documentation for procedures, fraud response, and dispute resolution. * Support fraud investigations and audit requests. * Provide research and analysis for Zelle-related projects.
Digital Banking Fraud Analyst (in-office) - Midvale, UT
Midvale, UT · On-site
$23 - $28/hr
Maintain documentation for procedures, fraud response, and dispute resolution. * Support fraud investigations and audit requests. * Provide research and analysis for Zelle-related projects.
Digital Banking Fraud Analyst (in-office) - Midvale, UT
Midvale, UT · On-site
$23 - $28/hr
Maintain documentation for procedures, fraud response, and dispute resolution. * Support fraud investigations and audit requests. * Provide research and analysis for Zelle-related projects.
Digital Banking Fraud Analyst (in-office) - Midvale, UT
Midvale, UT · On-site
$23 - $28/hr
Maintain documentation for procedures, fraud response, and dispute resolution. * Support fraud investigations and audit requests. * Provide research and analysis for Zelle-related projects.
Administer and execute HR programs, including but not limited to compensation, benefits, leave management, disciplinary actions, dispute resolution, performance and talent management, and ...
Administer and execute HR programs, including but not limited to compensation, benefits, leave management, disciplinary actions, dispute resolution, performance and talent management, and ...
Dispute Resolution information
See Utah salary details
$31K - $37.6K
19% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$37.6K - $44.3K
6% of jobs
$44.3K - $50.9K
9% of jobs
The median wage is $55.8K / yr.
$50.9K - $57.6K
21% of jobs
$57.6K - $64.3K
9% of jobs
$64.3K - $70.9K
4% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$70.9K - $77.6K
9% of jobs
$77.6K - $84.3K
4% of jobs
$84.3K - $90.9K
2% of jobs
$90.9K - $97.6K
3% of jobs
$97.6K - $104.2K
12% of jobs
$31K
$64K
$104.2K
How much do dispute resolution jobs pay per year?
What types of disputes might I handle in a dispute resolution role, and how varied are the cases?
In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.
What are the key skills and qualifications needed to thrive in a dispute resolution position, and why are they important?
To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.
What is a dispute resolution?
A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Intermountain Farmers Association rating
6.2
Based on 16 frontline employees who took The Breakroom Quiz
Job description
JOB DESCRIPTION: The Credit Account Specialist manages the day-to-day operations of customer credit portfolios, ensures billing accuracy, and maintains the financial integrity of organization accounts. This role acts as a primary liaison between the organization and its clients, balancing risk management with exceptional customer service to support business growth. The ideal candidate evaluates financial risks, reconciles payment discrepancies, handles billing disputes, and resolves collection issues to secure timely revenue flow.
RESPONSIBILITIES INCLUDE:
Credit Assessment and Risk Analysis
- Evaluate credit applications: For new and existing commercial or individual accounts using credit agency reports, trade references, and appropriate Government agencies.
- Establish and periodically review appropriate credit limits and payment terms based on comprehensive risk assessments, company policies, and changing market conditions.
Portfolio Management and Collections
- Monitoring accounts receivable aging reports regularly to proactively identify overdue invoices and high-risk account activity.
- Conduct outbound outreach via phone and email to secure timely payments from delinquent accounts while maintaining positive client relations.
- Negotiate structured payment arrangements with customers facing hardship.
Dispute Resolution and Customer Service:
- Investigate a resolve, reconcile, and resolve billing discrepancies, unidentified payments, and unapplied cash allocations.
- Review and make informed decisions on releasing held orders based on account standing and company credit policies.
- Provide dedicated account support by answering internal and external customer inquiries timely.
Compliance Management
- Adhere strictly to local, state, and federal laws governing credit extension, fair debt collection, and customer data privacy.
- Maintain meticulous account records and documentation files to ensure seamless internal controls and audit compliance.
Cross-functional Collaboration:
- With sales, accounts receivable, and customer support teams to facilitate new client setups and preserve relationships.
- Provide Financing options that are available
- Submit invoicing to third party platforms as needed.
- Answer department phone calls as they come in and respond to emails promptly
Required Qualifications:
- Education: Some college preferred or recorded training withing NACM
- Experience: One to three years of related accounts receivable/credit and collection experience
- Software Proficiency: Hands on experience using SAP software is a plus
- Analytical Thinking: Ability to dissect complex account balances to provide superior customer service and conflict resolution
- Effective Communication: Clear, articulate verbal and written communication skills for cross - departmental alignment and client outreach.
BENEFITS: IFA offers a comprehensive benefits package including medical and dental insurance, vision reimbursement plan, 401K, life insurance, long-term disability, vacation time, sick time, paid holidays, employee discounts, as well many other incredible benefits. Compensation will be based on experience and qualifications.
IFA is an Equal Opportunity Employer
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About Intermountain Farmers Association
Sourced by ZipRecruiter
Industry
Personal services
Company size
501 - 1,000 Employees
Headquarters location
Salt Lake City, UT, US