Dispute Resolution Jobs in Illinois (NOW HIRING)

We are seeking a detail-oriented and analytical Premium Audit Dispute Analyst to join a growing insurance operations team. This fully remote role is responsible for reviewing, investigating, and resolving moderate to complex premium audit disputes related to Workers' Compensation and General Liability policies. The ideal candidate will have a strong insurance background, excellent problem-solving skills, and the ability to interpret policy language and audit findings with accuracy and consistency.

• Review, analyze, and resolve premium audit disputes involving Workers' Compensation and General Liability policies.
• Investigate discrepancies and validate audit outcomes to ensure accurate premium calculations.
• Interpret policy language, classification standards, and regulatory requirements, including NCCI, PAAS, and state-specific rules.
• Manage disputes submitted by insureds, brokers, and internal partners from initial review through final resolution.
• Evaluate complex underwriting and audit scenarios and recommend appropriate corrections when needed.
• Partner with underwriting, billing, premium audit teams, and external stakeholders to support timely dispute resolution.
• Serve as a subject matter resource on audit, classification, and premium determination matters.
• Identify root-cause issues and recommend process improvements to enhance accuracy and efficiency.

• Minimum of 3 years of experience in premium audit, audit review, billing support, insurance operations, or a related field.
• Insurance industry experience required.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to clearly explain audit findings and resolutions.
• Intermediate Microsoft Excel skills and proficiency with Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Knowledge of Workers' Compensation and General Liability premium auditing practices preferred.
• Familiarity with NCCI, PAAS, and state-specific regulatory guidelines is a plus.

• 100% Remote Work Environment
• Competitive Compensation Package
• Clear Career Growth Opportunities
• Collaborative and Supportive Team Culture
• Opportunity to work on complex insurance matters and develop specialized expertise

This is a Permanent position based out of Chicago, IL.

The pay range for this position is $60000.00 - $85000.00/yr.

Medical and Dental Plans, Life Insurance, 401k Savings Plans, and Paid Time Off, etc.

This is a fully remote position.

This position is anticipated to close on Aug 18, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.