Westmont, IL · Remote
$16 - $26/hr
Description The Remote Account Resolution Representative contacts customers to assist them in ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · Remote
$16 - $26/hr
Description The Remote Account Resolution Representative contacts customers to assist them in ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · On-site +1
$16 - $26/hr
Job Type Full-time Description The Remote Account Resolution Representative contacts customers to ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · On-site +1
$16 - $26/hr
Job Type Full-time Description The Remote Account Resolution Representative contacts customers to ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Warrenville, IL · Remote
$24 - $30.50/hr
Remote Salary: $55,000 - $65,000 What You'll Do * Lead daily cash application activities across ... dispute resolution, and aging reduction efforts. * Drive continuous improvement initiatives by ...
Warrenville, IL · Remote
$24 - $30.50/hr
Remote Salary: $55,000 - $65,000 What You'll Do * Lead daily cash application activities across ... dispute resolution, and aging reduction efforts. * Drive continuous improvement initiatives by ...
Chicago, IL · On-site +1
$143K - $195K/yr
... dispute resolution, policy development, and risk management. This position offers the opportunity ... This role is part of a fully remote, workforce, requires flexibility in working across time zones ...
Chicago, IL · On-site +1
$143K - $195K/yr
... dispute resolution, policy development, and risk management. This position offers the opportunity ... This role is part of a fully remote, workforce, requires flexibility in working across time zones ...
Palos Heights, IL · Remote
$16 - $19/hr
... dispute resolution * Advancement potential * Remote work with all equipment provided Job Requirements: * Must be at least 18 years old * Collections experience strongly preferred * 1-3 years ...
Palos Heights, IL · Remote
$16 - $19/hr
... dispute resolution * Advancement potential * Remote work with all equipment provided Job Requirements: * Must be at least 18 years old * Collections experience strongly preferred * 1-3 years ...
Rosemont, IL · On-site +1
$90K - $150K/yr
Hybrid schedule: 2 days remote / 3 inoffice * Predictable hours (no nights, weekends, or holidays ... Participate in mediations, settlement conferences, and other alternative dispute resolution ...
Rosemont, IL · On-site +1
$90K - $150K/yr
Hybrid schedule: 2 days remote / 3 inoffice * Predictable hours (no nights, weekends, or holidays ... Participate in mediations, settlement conferences, and other alternative dispute resolution ...
Chicago, IL · On-site +1
You'll be part of a fully remote workforce, collaborating with colleagues across multiple time ... Experience with litigation, administrative proceedings, or dispute resolution in higher education ...
Chicago, IL · On-site +1
You'll be part of a fully remote workforce, collaborating with colleagues across multiple time ... Experience with litigation, administrative proceedings, or dispute resolution in higher education ...
Chicago, IL · On-site +1
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
Chicago, IL · On-site +1
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
Chicago, IL · On-site +1
$94K - $197K/yr
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
Chicago, IL · On-site +1
$94K - $197K/yr
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
Chicago, IL · On-site +1
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
Chicago, IL · On-site +1
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
Chicago, IL · On-site +1
Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ... We will also consider highly qualified remote candidates who do not reside near a hub location.
Chicago, IL · On-site +1
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
... dispute resolution, providing coverage for absent colleagues, vendor management and selection. *This position is open to be filled hybrid in Oakbrook Terrace, IL or fully remote. Essential Functions ...
Ability to manage cases through pleadings, motion practice, discovery, dispute resolution and trial ... Unless approved for full remote work, employees must spend at least 50% of their time in-office.
Ability to manage cases through pleadings, motion practice, discovery, dispute resolution and trial ... Unless approved for full remote work, employees must spend at least 50% of their time in-office.
A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.
Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.
To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.
$16 - $26/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
6.4
Based on 7 frontline employees who took The Breakroom Quiz
336th of 479 rated business services
Description
The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.
Duties/Responsibilities
Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.
Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.
Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.
Achieve all assigned goals.
Properly identify individual account situations, and provide appropriate resolution.
Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.
Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.
Keep route maintenance backlog at an acceptable level.
Recognize pressing issues and escalate to management as they occur.
Work well with team members/management and not contribute to unproductive group conflict or negativity.
Represent the Company in a positive manner through professional conduct, attitude, and appearance.
Follow Company confidentiality and security policies and procedures.
Understand and comply with company policies and procedures.
Other duties as assigned by management.
Required Skills/Knowledge
Previous collection experience preferred.
Excellent Communication Skills required.
Basic Computer Skills required.
Customer Service Skills.
Conflict Resolution Skills.
High attention to detail.
Education/Experience
Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Sourced by ZipRecruiter
Health care and social assistance
501 - 1,000 Employees
Westmont, IL, US
1973
