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Dispute Resolution Manager Jobs in Decatur, GA (NOW HIRING)

Equifax, Inc.

Legal Counsel (Litigation)

Atlanta, GA · On-site

Demonstrated experience managing complex litigation, e-discovery, and dispute resolution. * Bachelor's Degree and Juris Doctor (JD) degree from an accredited law school. * Active state bar license in ...

JAMS, Inc.

Case Manager

Atlanta, GA · On-site

$60K - $78K/yr

The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR ...

JAMS, Inc.

Case Manager

Atlanta, GA · On-site

$60K - $78K/yr

The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR ...

JAMS, Inc.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR ...

HNTB Corporation

Commercial Lead

Atlanta, GA · On-site

This opportunity entails being responsible for commercial issue resolution, risk management ... Assists in the resolution of potential change orders, change orders, dispute resolution, and ...

Arclin

Global Credit Manager

Alpharetta, GA · Hybrid

... dispute resolution, and order blocking. * Ensure consistent A/R processes including cash ... Manage integration of credit and collections processes across multiple ERP platforms (e.g., SAP ...

Arclin

Global Credit Manager

Alpharetta, GA · On-site

... dispute resolution, and order blocking. * Ensure consistent A/R processes including cash ... Manage integration of credit and collections processes across multiple ERP platforms (e.g., SAP ...

HNTB

Commercial Lead

Atlanta, GA

This opportunity entails being responsible for commercial issue resolution, risk management ... Assists in the resolution of potential change orders, change orders, dispute resolution, and ...

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Dispute Resolution Manager information

See Decatur, GA salary details

$33.2K

$68.7K

$111.8K

How much do dispute resolution manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispute resolution manager in Decatur, GA is $68,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.
What cities near Decatur, GA are hiring for Dispute Resolution Manager jobs? Cities near Decatur, GA with the most Dispute Resolution Manager job openings:
Dispute Resolution Manager jobs near you

Accounts Receivable Manager (56969)

Applied Technical Services

Marietta, GA • On-site

Full-time

Re-posted 12 days ago

Applied Technical Services rating

7.2

Company rating: 7.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

334th of 441 rated engineering

Job description

The Accounts Receivable Manager leads and optimizes the Order to Cash process, driving billing accuracy, collections performance, and cash flow. This role focuses on strengthening operational efficiency through process standardization, automation, and data driven insights, while enhancing the customer experience. The position partners cross functionally to build scalable, compliant, and resilient revenue operations that can adapt to evolving business needs and regulatory requirements.
Responsibilities:
  • Own and manage the end to end Order to Cash lifecycle, including contract validation, order setup, invoicing, cash application, collections, dispute resolution, and credit management
  • Oversee accurate and timely billing across service lines, ensuring compliance with contracts, pricing terms, tax requirements, and regulatory standards
  • Drive collections strategy to improve cash flow and reduce DSO through aging oversight, escalation management, and partnership with Sales and Operations
  • Ensure timely and accurate cash application across all payment channels, including management of unapplied cash, short payments, and account reconciliations
  • Establish and lead structured dispute management processes, including root cause analysis and corrective actions
  • Develop and maintain customer credit policies, perform risk assessments, set credit limits, and monitor exposure to minimize bad debt
  • Deliver AR reporting and analytics, including DSO, aging, collections forecasting, and bad debt trends
  • Lead process improvement and automation initiatives to increase efficiency, reduce errors, and standardize processes
  • Ensure compliance with internal controls and audit requirements, including documentation and audit support
  • Lead, coach, and develop the AR team, establishing performance metrics and building a high performing, customer focused culture
  • Collaborate with Sales, Operations, Legal, and IT to align on contracts, billing triggers, system integrations, and issue resolution

Required Experience and Skills:
  • Bachelor's degree (preferred) in Accounting, Finance, or related field
  • 7 to 10 or more years of accounts receivable or Order to Cash experience, with at least 3 years in a leadership role
  • Experience in service based or project driven environments such as testing, inspection, certification, engineering, or consulting
  • Strong knowledge of ERP systems and accounts receivable best practices
  • Proven leadership, analytical, and process improvement skills
  • Strong communication and team building capabilities

Additional requirements:
  • Ability to operate effectively in a decentralized billing environment
  • Strong problem solving and decision making skills
  • Ability to manage multiple priorities and meet deadlines in a fast paced environment

Work Conditions:
  • Primarily office based or hybrid work environment
  • May require extended hours during month end close or audit periods
  • Minimal travel may be required for cross functional alignment or team leadership activities

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