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Dispute Investigator Jobs (NOW HIRING)

Fnbcorp

Check Dispute Analyst

Pittsburgh, PA · On-site

Check Dispute Analyst Business Unit: Risk Management Reports to ... Manager of Risk Detections and Investigations Position Overview: This position is primarily ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Rsm Us Llp.

NY · On-site

$134 - $269/hr

As a Director of Financial Investigations & Dispute Advisory Services, you will be asked to serve as a key member, taking substantial responsibility in performing analytical and investigative ...

Schindler Group

Customer Care & Dispute Specialist

Toledo, OH · On-site

$16.75 - $22.25/hr

Investigate customer complaints by analyzing evidence (contracts, proof of service). Monitor and manage the dispute portfolio for the specific territory, site, or cus-tomer. Ensure every dispute has ...

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$32K

$75.3K

$131K

How much do dispute investigator jobs pay per year?

As of Jul 20, 2026, the average yearly pay for dispute investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

How does a Dispute Investigator typically collaborate with other departments during an investigation?

Dispute Investigators often work closely with customer service, compliance, and legal teams to gather relevant information and ensure accurate case resolution. Effective communication and coordination are essential, as they may need to clarify transaction details with finance or obtain documentation from operations. By collaborating with multiple departments, Dispute Investigators help ensure investigations are thorough and that decisions align with company policies and regulatory requirements.

What are Dispute Investigators?

Dispute Investigators are professionals who handle and resolve disputes or complaints raised by customers or clients, often related to financial transactions, billing errors, or service issues. Their primary role is to review the details of each case, gather relevant documentation, and determine the validity of the dispute. They communicate with all parties involved, analyze evidence, and make impartial decisions based on company policies and legal guidelines. Effective Dispute Investigators possess strong analytical, communication, and problem-solving skills to ensure fair and accurate resolutions.

What are the key skills and qualifications needed to thrive as a Dispute Investigator, and why are they important?

To thrive as a Dispute Investigator, you need strong analytical skills, attention to detail, and a background in finance, law, or a related field. Familiarity with case management systems, payment processing platforms, and sometimes certifications in fraud or risk management are typically required. Excellent communication, problem-solving abilities, and the capacity to remain objective under pressure distinguish top performers in this role. These skills are crucial for accurately resolving disputes, ensuring compliance, and protecting organizational reputation.
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Dispute Investigator jobs near you
Infographic showing various Dispute Investigator job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.
Specialist, Dispute Management

Specialist, Dispute Management

Belden, Inc.

Richmond, IN • On-site

Full-time

Posted 7 days ago

Job description

Innovation Starts With You
Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us.
Together, we are shaping the future of digitization and paving the way for the next generation of innovation.
Job Summary
This position is based onsite in Richmond, Indiana, and requires regular in-office presence.
Belden's Dispute Management Specialist protects the company's investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity. Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication.
You will make an impact in the following ways:
  • Establish and maintain professional relationship with the customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication.
  • Assist in keeping the customer accounts as current as possible by managing customer disputes in timely fashion, utilizing Belden systems for highest efficiency, preparing clean-ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing.
  • Establish good communication between Department members by keeping good notes and follow-ups on the system.
  • Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting.
  • Completes all other duties as assigned.

What you will bring:
  • Education - Associate or Undergraduate degree in Accounting, Finance, or equivalent experience.
  • Experience - Three years of relevant work experience. Flexibility and comprehension work in multiple ERP systems.
  • Desired Abilities and Skills - Ability to build and manage relationships. Ability to communicate effectively (written, verbal/presentation and active listening). Knowledge of Microsoft Office applications. Customer service. Timely decision making. Strong ethics and values. Problem Solving. Managing and Measuring Work.

Let's Create Possibilities Together.
Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

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